IBM C79EGMST manual Software Problems, Other Problems, Troubleshooting Charts, installedOnlinebook

Title: C79EGMST CreationDate: 02/10/98 09:24:42

Troubleshooting Charts

Software Problems

Problem

Action

An

application does

not Check the

following

to

make

sure

that

the

problem

is

not

being

caused b

run

correctly.

application:

Your

computer has

the

minimum

required

memory to run the application.

Refer

to

the

manuals

supplied

with

the

application.

The

application

is

designed

to

operate

with your

operating

system.

Other

applications

run correctly on your computer.

The

necessary device drivers are

installedOnlinebook.

The

application

works

OK

when

it is

run

on some

other

computer.

If

an

error

message

appears when you are using

the application program

to

the

manuals

supplied

with the

application.

If these items are correct and you still have a problem, contact your purchase or the service representative for help.

You cannot install OS/2 See the online book.

Warp.

Other Problems

Problem

Cause

or

Action

The

computer

locks

or

Your

computer

might lock when it enters

suspend

mode

during

a

does

not

accept

any

inputcommunication.

operation. Disable the

Suspend

Timer

when

you

are

working

on

the network.

When you turn on the computer with OS/2

Warp

installed,

make

sure

no

compact

disc

(CD)

is in the CD-ROM

drive. If

there

is,

remove

the

C

off

the

computer,

and

turn

it

on

again.

To

turn

off

the

computer,

press

the reset

switch

using

the

tip

of

pen.

The

computer

does

not If

the

suspend

indicator

is

on

and

you

are working

under

battery

powe

turn off with the powerthe battery to

a

fully

charged

one

or

change

your

power

source

to

a

switch.

If

you

still

have

a

problem,

press

the

reset

switch

using

the

tip

of

pen.

The

computer

does

not Make sure

that

the

startup sequence

in Easy-Setup is set so

that

the

start from

a

diskette.starts

up

from

the

diskette

drive

(see

page

19).

142 IBM ThinkPad 600 User's Reference