IBM C79EGMST Network and Server Support Line, Customer Support and Service, Getting Service161

Title: C79EGMST CreationDate: 02/10/98 09:24:42

Customer Support and Service

You can purchase this service on a one-time basis (for a incident).

Network and Server Support Line

Network and Server Support includes all the features of the Enhanced PC Support Line and is available for simple and comp networks made up of IBM workstations and servers using major network operating systems. This line also supports the many popular non-IBM adapters and network interface cards.

This service includes technical support for the following:

Installing and configuring client workstations and servers

Identifying system problems and correcting problems on th client or the server

Using IBM and non-IBM network operating systems

Interpreting documentation

You can purchase this service for a single incident or fo incidents. For more information about purchasing Network and Server Support, see “Ordering Support Line Services” on page

Chapter 5. Getting Service161