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Title: C79EGMST CreationDate: 02/10/98 09:24:42
Customer Support and Service
You can purchase this service on a
Network and Server Support Line
Network and Server Support includes all the features of the Enhanced PC Support Line and is available for simple and comp networks made up of IBM workstations and servers using major network operating systems. This line also supports the many popular
This service includes technical support for the following:
Installing and configuring client workstations and servers
Identifying system problems and correcting problems on th client or the server
Using IBM and
Interpreting documentation
You can purchase this service for a single incident or fo incidents. For more information about purchasing Network and Server Support, see “Ordering Support Line Services” on page
Chapter 5. Getting Service161