Troubleshooting Charts | IBM C79EGMST manual

Title: C79EGMST CreationDate: 02/10/98 09:24:42

Troubleshooting Charts

Troubleshooting Charts

If your computer has an error, it often displays a messa code, or a beep sounds when you power it on. Go through charts and look for your problem. If you find the problem page indicated and do the specified action.

Troubleshooting				Chart					Page
Error		codes			or	screen		messages	118

No error codes or screen messages									122

Input			problems						123

Suspend			or hibernation					problems	124

LCD	problems								128

An	indicator				problem				129

Battery				problems					129

CD-ROM drive problems									130

Infrared				communication				problems	131

Audio		or		telephony			problems		132

An	universal				serial		bus	(USB) problems	132

Modem		problems							133

PC	Card		problems						134

Docking			station			problems			137

A	printer			problem					138

External			display			problems			139

Port		replicator				problems			140

Other			option		problems				141

Software				problems					142

Other			problems						142

Chapter 4. Solving Computer Problems117

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IBM C79EGMST manual Troubleshooting Charts

Contents

IBM ThinkPad Users Reference Title C79EGMST CreationDate 02/10/98 IBM 1998 First Thank You for Selecting an IBM ThinkPad 600 Computer Functional Highlights PC Card support TrackPoint * with enhanced controls Vi IBM ThinkPad 600 Users Reference Contents Protecting Infrared Communication Problems Audio Telephony Index Glossary SpecificationsAbout Product Warranties and Notices For procedures or information unique to the operating system Must Used With Safety InformationBelow This States ServiceNot Trash Exposure Controls AdjustmentsLaser Compliance Statement Than those Xvi IBM ThinkPad 600 Users Reference Getting Familiar with Your Computer Extending Your Computers Battery. . Life Front View of the Computer Identifying the Hardware Features Thesystem-status AccessControl Stick Rear View of the Computer Bottom View of the Computer Computer System-Status Indicators Color TheShiftScrLk Functions of Your Computer Keyboard FunctionsTrackPoint Buttons Cursor to Move Changing the Cap ForFn key Fn KeyPgDn Key Lock Function Feature Key Combination Battery PowerIcon Numeric Keypad Key CombinationFn + PgDn F8 F9 F10 F11 F12 UltraslimBay ThinkPad Utility Programs Easy-Setup Changing the Screen Color SingleDisplay Initialize Click onOK to save the changesCancel or toon cancel them Getting Familiar with Your 19Computer Startup submenu appears 1Click onStart up in the Easy-Setup Themenu Click SubmenuFDD-1 Press Save ChangesSelectNetwork Diskette Drive External DisketteUltraslimBay Port Replicator ThinkPad Configuration Program ConfigurationOnStart Mode AngleDevice OnStart Device Status 1Click on Start Type PS2 ?For DOS PS2 Disk Guide Online Book Diskette Factory Recovery CDBacking Up Your System ThinkPad Customization CD Bulletin ConfigSafe Replacing the Battery Pack You have finished replacing the battery pack ThinkPad Donts Handling Your Computer Only ThinkPad Dos Carrying Your Computer Cleaning Your Computer Life Extending Your Computers Battery Ergonomics Information Ruggedized Mobile Computers Getting Familiar with Your 41Computer Arms InformationHead View Extending the Features of Your Computer Using the Press-to-Select Customizing the TrackPointClick onProperties If you checkEnable Release-to-Select Using the Sensitivity Magnifying Glass Using the ScrollingChoose Scrolling or the Magnifying Glass Function Scrolling Use External Mouse NeitherChoose Scrolling Method Press Center Button, then use TrackPoint EDO Increasing Memory Dimm Notch Side view You have finished installing the DIMM. Reconnect all cables How to Calculate Total Memory Size Removing Dimm Hard disk drive. Upgrading the Hard Disk DriveDo not Apply any Upgrading the Hard Disk Drive Warm Swap Replacing the UltraslimBay Device Check box Make Sure That There is a checkEnablemarkIDEOnUltraBay Swap You Device Replacing the UltraslimBay Device Attaching the Diskette Drive Externally Removing the Diskette Drive from the Enclosure Attaching KeyboardKeypad Or Numeric Attaching an External Keyboard and Mouse Saver Keyboard For Windows 1Start the ThinkPad Configuration programDisabling the TrackPoint Click on theKeyboard/Pointing Device Attaching an External Monitor Display output location by clicking on tBoth Button orExternal the Display Changes effective LocationSet your monitor type and display device driver as follows Restart Computer Output ExternalLCD Is not Color Depth Display ModesOrBoth OrBoth Displaying output only on the externalExternalmonitor Inserting a PC Card Press Card firmly Into Connector PC Card Installing the PC Card Driver1Make sure thatHave diskette provided by card That came with 1Stop the card as follows Removing the PC Card Using a Docking Station Dock your computer to the docking station Docking with Your Computer Powered Off Cold Docking Profile, X isDockcreated. Also Turn on the computerWindows Tab Make Sure Options TheDocking Station Presetting a Device to Avoid a Resource Conflict1Start the ThinkPad Configuration program and click on Assign at least one IRQ value. The default setting Docking EnablingDrive Docking Station Button Add For PCI Steering Setting ChannelMode Click on theDocking Station Mode Channel IDE Using a Docking Station Protecting Your Computer Hard Using PasswordsPower-on password Disk password Entering a Password Supervisor passwordOther password Key 1Type Your Password1Start Easy-Setup Power-on HDD Click Type of password You Want to setType Your Desired Appropriate Password Supervisor password Using Passwords Way to reset your password or recover data from the hard Do Not Forget Your Password 1Turn Off Computer and wait at least 5 seconds Changing and Removing a PasswordFor a Power-On Password or Hard Disk Password Type Your Current Password Enter On the menu For a Supervisor PasswordEnter the supervisor password SelectPassword Then Enter press SelectPower on Power-On Password with Supervisor Authority SelectRestart Press Enter Again Click Entering Your Personal Data Using the Personalization Editor Editor Command1Turn on the computer Open thePersonalization Editor ThenAttribute . SpecifyWidth a SelectBackground in the Personalization Editor windowDraw Image or Color Background Select File Data Deleting the Personalization Window Using Locks 103 Solving Computer Problems Questions Frequently Asked Questions This? Click on theDisable Screen Blanking Frequently Asked Questions Disable Orauto/disable OnMonitor Not GetOut Display Click on theProperties Display How do I maximize battery life?How can I set It? Computer? Management Features Online Book HowMy factory-installed See Using Recovery CD on Panel Hints, Tips, and LimitationsPanel Insert Notification 16550A For OS/2 WarpSelectProperties Type Call USB Connector ConsiderationsStation For PCI Cards in the SelectaDock III Docking Station Accessories Multimedia , Using a Second CardBus CardUsing an External Condenser Microphone If a USB Device is Disabled Using the NetMeeting Software Troubleshooting Guide Chart Troubleshooting Charts Message Or Messages 2xx Time Diskette Message Action Codes Messages Problem Action Input Problems Hibernation Problems Output Not ProblemNot Depend on the resolution value While Computer AndSystem Now ThenDisplay LCD Problems Indicator Battery Problems Drive Problems Communication Infrared Bus Problem Mig ModemClickThinkPadon For Windows Problems Ethernet IRQ TheUltraBayUltraBay Token Ring EitherTone dialing Tone Docking station StationDocking OnStart Click onMIDI Port Printer Problem External Monitor Problems Display Or LCD + External Display onType Replicator ProblemsCursorSettingsto andControl Panel Port COM2 Other Other Problems Software Problems DOS Password Start up Test Testing Your Computer Or press Icon Then select Start Test the SelectaDock I Lost or Recovering Diskette Using the Diskette FactoryFactory Users Click onBuild Follow the instructions on the screen Using the ThinkPad Customization CD Case 1 Your Using the Recovery CD OnCDROM Click OnOKOnExit Set Startup Device OKthen. click on 19Click Case Instructions Screen7Press Restart Getting Service About Your Warranty153 Information on Your Computer Option ListIdentification Numbers Problem Recording Sheet Help by Telephone Customer Support and Service ThinkPad EasyServ WorldFax Information Electronic Support Services SelectPC Product Purchasing Additional Services Enhanced PC Support LineClient Support Line Network and Server Support Line Ordering Support Line Services Warranty and Repair Services Obtaining IBM Operating System Updates Getting Update DiskettesOrdering Publications Features Appendix A. Features and Specifications Features External diskette drive MB, 3.5-inch, unformatted disketteExternal interface Environment SpecificationsLithium-ion battery pack Size IBM Power Cords IBM Power CordsThat Country 169 Appendix B. Product Warranties and Notices Extent of Warranty Product WarrantiesLiability Battery Pack Product Warranties Trademarks Federal Communications Commission FCC Statement Electronic Emission Notice European Community Directive Conformance Statement Canadian Department of Communications Compliance Statement Commission FCC Telecommunication NoticePart Federal Branding Fax Industry Canada Requirements NumberRinger Avis Avertissement 181 Glossary CRT 182 ISA USB 185 Index Latch Location Password RTC Title C79EGMST CreationDate 02/10/98 Part Number 05L2160