TROUBLESHOOTING
Problem | Possible Cause and Solution |
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When the PortaTone is turned on or off, a | This is normal and indicates that the PortaTone is receiving |
popping sound is temporarily produced. | electrical power. |
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When using a mobile phone, noise is produced. | Using a mobile phone in close proximity to the PortaTone may |
| produce interference. To prevent this, turn off the mobile phone |
| or use it further away from the PortaTone. |
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There is no sound even when the keyboard is | Check that nothing is connected to the PHONES/OUTPUT jack on |
played or when a song is being played back. | the rear panel. When a set of headphones is plugged into this |
| jack, no sound is output. |
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The selected voice does not sound properly, or | Make sure that the following settings are appropriate: Main Voice |
is too low in volume. | Volume (#01, page 31), Dual Voice Volume (#11, page 35), and |
| Split Voice Volume (#21, page 37). |
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There is no sound when playing the keyboard. | When setting the Split Point, the keyboard is used only to change |
| the value and does not produce any sound. |
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Playing keys in the right hand section of the | When using the Dictionary type (Chord Guide, page 62), the keys |
keyboard does not produce any sound. | in the right hand section are used only for entering the chord root |
| and type. |
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The sound of the voices or rhythms seems | The battery power is too low. Replace the batteries. (See page 8.) |
unusual or strange. |
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The accompaniment does not play back even | When External Clock (page 98) is set to “on,” style playback |
when pressing the START/STOP button. | CANNOT be controlled from the PortaTone panel controls. |
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There is no sound on either the PortaTone or | • If Local Control (Function #84, page 97) is set to “off,” the |
the connected MIDI device. | PortaTone voices will not sound even when playing the keyboard. |
| • If Keyboard Out (Function #82, page 97) is set to “off,” the |
| connected MIDI device will not sound when playing the PortaTone |
| keyboard. |
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The accompaniment does not sound properly. | • Make sure that the Accompaniment Volume (page 55) is set to |
| an appropriate level. |
| • Make sure that the Accompaniment Split Point (#51, page 59) is |
| set to an appropriate value. |
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The Reverb/Chorus/DSP/Harmony cannot be | • Make sure that the Send Level parameter for the effect (and the |
heard properly. | intended voice: Main, Dual, of Split) is set to an appropriate value. |
| (See pages 31, 35, 37) |
| • Make sure that the corresponding effect is turned on. (See pages |
| 40, 41, 42, 43) |
| • For the Harmony effect, make sure that Harmony Volume (#39, |
| page 44) is set to an appropriate value. |
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When playing back one of the Pianist styles | • This is normal. The Pianist styles have no drums or bass — only |
(#91 - #100), the rhythm cannot be heard. | piano accompaniment. The accompaniment of the style can only |
| be heard when accompaniment is set to ON and keys are played in |
| the auto accompaniment section of the keyboard. |
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Not all of the voices seem to sound, or the | The PortaTone is polyphonic up to a maximum of 32 notes. If the |
sound seems to be cut off. | Dual voice or Split voice mode is being used and a style or song is |
| playing back at the same time, some notes/sounds may be |
| omitted (or “stolen”) from the accompaniment or song. (See the |
| note on page 108.) |
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