Appendix

Troubleshooting

Problem

Possible Cause and Solution

 

 

When the instrument is turned on or off, a popping

This is normal and indicates that the instrument is receiving electrical

sound is temporarily produced.

power.

 

 

 

Using a mobile phone in close proximity to the instrument may pro-

When using a mobile phone, noise is produced.

duce interference. To prevent this, turn off the mobile phone or use it

 

further away from the instrument.

 

 

 

Check that nothing is connected to the PHONES/OUTPUT jack on

 

the rear panel. When a set of headphones is plugged into this jack,

There is no sound even when the keyboard is

no sound is output.

 

 

played or when a song or style is being played

Check the Local Control on/off. (See page 83.)

back.

 

Is the FILE CONTROL display showing? The instrument’s keyboard,

 

 

etc., will not produce any sound while the FILE CONTROL display is

 

showing. Press the [EXIT] button to return to the MAIN display.

 

 

The style or song does not play back when the

Is External Clock set to ON? Make sure External Clock is set to OFF;

[START/STOP] button is pressed.

refer to “External Clock” on page 83.

 

 

 

Make sure that the Style Volume (page 71) is set to an appropriate

 

level.

 

 

The style does not sound properly.

Is the split point set at an appropriate key for the chords you are play-

ing? Set the split point at an appropriate key (page 59).

 

 

 

 

Is the [ACMP] button lit? If it is not lit, press the [ACMP] button so it

 

lights.

 

 

No rhythm accompaniment plays when the

This is not a malfunction. Style BaroqueAir Style does not have a

[START/STOP] button is pressed after selecting

Rhythm part, so there is no rhythm sound for this Style. Also, this

the BaroqueAir Style in the MOVIE & SHOW cate-

Style does not have a Fill-In section. The other parts will begin play-

gory.

ing when you play a chord in the accompaniment.

 

 

 

The instrument is polyphonic up to a maximum of 32 notes. If the

Not all of the voices seem to sound, or the sound

Dual voice or Split voice is being used and a style or song is playing

seems to be cut off.

back at the same time, some notes/sounds may be omitted (or “sto-

 

len”) from the accompaniment or song.

 

 

The footswitch (for sustain) seems to produce the

The polarity of the footswitch is reversed. Make sure that the

opposite effect. For example, pressing the

footswitch plug is properly connected to the SUSTAIN jack before

footswitch cuts off the sound and releasing it sus-

turning on the power.

tains the sounds.

 

 

 

 

This is normal. The AWM tone generation method uses multiple

The sound of the voice changes from note to note.

recordings (samples) of an instrument across the range of the key-

board; thus, the actual sound of the voice may be slightly different

 

 

from note to note.

 

 

The Demo display is shown in Japanese, and/or

Make sure the Language setting in the FUNCTION display is set to

there are Japanese characters in the display mes-

English. (See page 12)

sages.

 

 

 

The ACMP indicator does not appear when the

Always press desired style category button first when you are going

[ACMP] button is pressed.

to use any style-related function.

 

 

 

The harmony effects (01–26) behave differently according to their

 

type. Types 01–05 function when style playback is on, chords are

There is no harmony sound.

played in the accompaniment range of the keyboard, and a melody is

played in the right-hand range. Types 06–26 will function whether

 

 

style playback is on or off. For types 06–12 you need to play two

 

notes at the same time.

 

 

PSR-S500 Owner’s Manual 95