Problem

Cause

Remedy

See

page

 

 

 

 

 

 

 

Surround sound effects are

The listening room is not a regular shape.

Install this unit in a square or rectangular shaped

insubstantial.

 

room.

 

 

 

 

 

 

There is no wall in the path of the sound beam.

Try placing a flat object, such as a board, in the path

 

 

of the sound beam.

 

 

 

 

 

Digital audio signals cannot be

The playback component is connected to this unit

Connect them with an HDMI connection or a digital

12

played back. (qDIGITAL indicator

with an analog connection.

connection.

 

does not light up in the front panel

 

 

 

The external component is not set to output digital

Refer to the owner's manual supplied with your

display.)

 

audio signals.

component and check the setting.

 

 

 

 

 

 

Bit streaming is disabled on the external component.

Refer to the owner's manual supplied with your

 

 

component and check the setting.

 

 

 

 

 

There is noise interference when a

The protection circuitry was in operation because a

Turn down the volume level.

21

subwoofer is not connected to this

source with strong bass elements was played back.

 

 

Set “BASS OUT” to “SUBWOOFER” in

36

unit.

 

 

 

“SUBWOOFER SET”.

 

 

 

 

 

 

 

Connect a subwoofer and adjust settings for

36

 

 

“SUBWOOFER SET”.

 

 

 

 

 

On-screen display does not

The cable is not connected to the TV or this unit

Connect the cable properly.

12

appear.

properly.

 

 

 

 

 

 

The HDMI control function does

“HDMI CONTROL” is set to “OFF” in “SET

Set “HDMI CONTROL” to “ON” in “SET MENU”.

39

not work properly.

MENU”.

 

 

 

 

 

 

 

The HDMI control function is disabled on your TV.

Refer to the owner's manual supplied with your TV

 

 

and check the setting.

 

 

 

 

 

 

The number of the connected HDMI components is

Disconnect some of the HDMI components.

 

over the limit.

 

 

 

 

 

 

The automatic lipsync is not

The TV does not support the automatic lipsync.

Set “AUTO LIP SYNC” to “OFF” and then manually

36

effective even “AUTO LIP SYNC” is

 

adjust the audio output delay.

 

set to “ON”.

 

 

 

 

 

 

 

“Not Available” appears on the

The key is unable to function in the current condition.

 

front panel display after key

 

 

 

operation.

 

 

 

 

 

 

 

FM tuner

Problem

Cause

Remedy

See

page

 

 

 

 

 

 

 

FM stereo reception is noisy.

The characteristics of FM stereo broadcasts may

Check the antenna connections.

14

 

cause this problem when the transmitter is too far

 

 

 

Try using a high-quality directional FM antenna.

 

away or the antenna input is poor.

 

 

 

 

 

 

Use the manual tuning method.

25

 

 

 

 

There is distortion, and clear

There is multi-path interference.

Adjust the antenna position to eliminate multi-path

reception cannot be obtained even

 

interference.

 

with a good FM antenna.

 

 

 

 

 

 

 

The desired station cannot be

The signal is too weak.

Use a high-quality directional FM antenna.

tuned into with the automatic

 

 

 

 

Use the manual tuning method.

25

tuning method.

 

 

 

 

 

Previously preset stations can no

This unit has been disconnected for a long period.

Preset the stations again.

25

longer be tuned into.

 

 

 

 

 

 

 

SIRIUS Satellite Radio

Status message

Cause

Remedy

See

page

 

 

 

 

 

 

 

ANTENNA ERR

The antenna is not connected to the SiriusConnect

Check the connection of the antenna and

26

 

tuner properly.

SiriusConnect tuner.

 

 

 

 

 

SIRIUS LOADING

This unit is communicating with the SiriusConnect

The message disappears normally within several tens

 

tuner.

of seconds.

 

 

 

 

 

CHECK TUNER

The SiriusConnect tuner is not connected to the

Check the connection of the SiriusConnect tuner and

26

 

SIRIUS jack of this unit correctly.

this unit.

 

 

 

 

 

 

The SiriusConnect tuner is not connected to the AC

Connect the power cable of the SiriusConnect tuner to

26

 

wall outlet.

the AC wall outlet.

 

 

 

 

 

44 En