Z-Com ZMAX-8210-E, ZMAX-8210-I user manual Troubleshooting, Frequently Asked Question FAQ

Chapter 6 Troubleshooting

Frequently Asked Question (FAQ)

Q 1. In what way to get to know the ZMAX-8210 MAC address?

MAC Address distinguishes herself by the distinct identity among networking devices. There are two ways available to know the address.

•In the rear of the ZMAX-8210, posted the MAC Address. Refer below.

Figure 29 ZMAX-8200 MAC Address

•Through the ZMAX-8210 web-based management, you can view the address from the Basic Information.

Q 2. Why my PC fails to access the internet?

•Make sure your PC IP Address doesn’t clash with others’. If DHCP Server enabled, you have to get your PC to obtain dynamic IP Address. Finally, reboot your PC.

•Make sure the ZMAX-8210 Ethernet connector has taken effect. Or change a cable to connect your device and PC.

Q 3. Why I fail to configure my ZMAX-8210？

•Make sure your device is perfectly connected to the power adapter.

•Make sure your PC IP address is consistent with device Address. For example, your PC IP Address s 192.168.1.X, while your default device’s is 192.168.1.1.

•Restore the factory default settings and re-login your ZMAX-8210 web-based management.

Q 4. In what way to set IP Address for my PC with Windows XP/2000installed？

•Go to StartÆClick control PanelÆDouble-click Network ConnectionsÆRight-click Local Area ConnectionÆClick Properties

•Highlight Internet Protocol (TCP/IP) and click Properties.

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