APPENDIX

Z Airspare Warranty

365 DAYS

Z Microsystems provides an AirSpare Service Plan that will replace a defective product, within the fi rst year of the warranty period, with a new product the following business day.* The AirSpare Service Plan does not cover special order items. A product may be deemed a special order item at the discretion of the Customer Service Department. Z Microsys- tems, at its discretion, may offer the AirSpare Service Plan to a customer who purchases a special order item at the one-year rate.

*Z Microsystems cannot guarantee next day delivery if contacted after 2:00 PM Pacifi c Time. Calls on Fridays or before holidays will receive a new product the following business day.

1st Year - 24 hour replacement

•9-5 EST telephone technical assistance

•Online technical help

•Email product updates

2nd Year - 24 hour replacement

•9-5 EST telephone technical assistance

•Online technical help

•email product updates

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Doc# 27-0023UM Rev 1.0 Issued 09/04