Something not working?

If the hob is not working correctly, please carry out the following checks before contacting your local Service Force Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

SYMPTOM

SOLUTION

„ The plate does not heat up.

‹ Check that the unit is plugged in

 

and the electrical supply is

 

switched on.

 

‹ Check the mains fuse has not

 

blown.

 

‹ Check the correct control knob

 

has been turned.

 

 

„ The plate is not giving satisfactory

‹ Check the plate is clean and dry

results.

‹ Check the cooking pan is the

 

correct size for the plate.

 

‹ Check the cooking pan has a flat

 

bottom.

 

‹ Check the setting is correct for the

 

type of cooking.

 

 

If after all these checks, your hob still does not operate correctly, contact your local Service Force Centre.

Please note that it will be necessary to provide proof of purchase for any in- guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

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Zanussi ZES 646 manual Something not working?, Symptom Solution