Troubleshooting

 

 

 

 

 

 

LCD Error Messages

 

 

 

 

Table 14 • LCD Error Messages (Continued)

 

 

 

 

 

 

LCD

Possible Cause

Recommended Solution

 

 

 

 

 

 

HEAD COLD

 

 

Caution • An improperly connected printhead data or power cable can

 

 

 

cause this error message. The printhead can still be hot enough to cause

 

 

 

severe burns. Allow the printhead to cool.

 

 

 

 

 

 

 

The printhead is under

Continue printing while the printhead reaches the

 

temperature.

correct operating temperature. If the error remains,

 

 

 

 

the environment may be too cold for proper

 

 

 

 

printing. Relocate the printer to a warmer area.

 

 

 

 

 

 

 

 

Printhead data cable is not

Caution • You must turn off the printer before

 

properly connected.

 

performing this procedure. Failure to do so can

 

 

 

 

damage the printhead.

 

 

 

 

1. Turn off (O) the printer.

 

 

 

 

2. Disconnect and reconnect the data cable to the

 

 

 

 

printhead.

 

 

 

 

3. Ensure that the cable connector is fully

 

 

 

 

inserted into the printhead connector.

 

 

 

 

4. Turn on (I) the printer.

 

 

 

 

Caution • Observe proper electrostatic

 

 

 

 

safety precautions when handling any

 

 

 

 

static-sensitive components such as

 

 

 

 

circuit boards and printheads.

 

 

 

 

 

 

OUT OF MEMORY

There is not enough memory to

Turn the printer off then back on to clear memory,

 

perform the function shown on

and try to print again. If the error recurs, there is

 

the second line of the error

insufficient memory for the label length,

 

message.

downloaded fonts or graphics, and images.

 

 

 

 

 

 

 

 

 

 

Ensure that the device, such as Flash memory or

 

 

 

 

PCMCIA card, is installed and not write-protected

 

 

 

 

or full. See Memory Cards on page 109.

 

 

 

 

Caution • Observe proper electrostatic

 

 

 

 

safety precautions when handling any

 

 

 

 

static-sensitive components such as

 

 

 

 

circuit boards and printheads.

 

 

 

 

 

 

 

 

 

 

Ensure that the data is not directed to a device that

 

 

 

 

is not installed or available.

 

 

 

 

 

 

 

23063L-003 Rev. 2 12/23/04

R110Xi/R170Xi User Guide

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