Troubleshooting

Problem

Possible Causes

Possible Solution

 

 

 

Phone crashes,

 

 

reboots, freeze,

Some third-party software is not compatible

Reset the phone to factory status.

or cannot be

with your phone.

 

powered on

 

 

 

 

 

Cannot answer

You have activated the Call barring feature.

Enter safety mode and uninstall the

incoming calls

software that may cause the problem.

 

 

 

 

For Your Safety

General Safety

Don’t make or receive handheld calls while driving. Never text while driving.

Keep your phone at least 15 mm away from your ear or body while making calls.

Small parts may cause choking.

Your phone can produce a loud sound.

Avoid contact with anything magnetic.

Keep away from pacemakers and other electronic medical devices.

Power off when asked to in hospitals and medical facilities.

Power off when told to in aircrafts and airports.

Power off when near explosive materials or liquids.

Don’t use at gas stations.

Your phone may produce a bright or flashing light.

Don’t dispose of your phone in fire.

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Avoid extreme temperatures.

Avoid contact with liquids. Keep your phone dry.

Don’t take your phone apart.

Only use approved accessories.

Don’t rely on your phone for emergency communications.

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ZTE Z932L user manual For Your Safety, General Safety