ZyXEL Communications 4.6 344

Chapter 19 Troubleshooting

344
344	Media Server User’s Guide

Contents

Media Server Quick Start Guide User’s Guide Page Contents Overview Page Table of Contents Part I: User’s Guide Chapter Page Status Screen Storage Network Applications Packages 10.12.9 Restore Archive: Step 1 Maintenance Screens Protecting Your Data Index Page Page Page Getting to Know Your NSA 1.1 Overview Table FEATURE MODELS Storage > Volume COPY/SYNC RESET Press 1 Beep 2 Beeps Page NAS Starter Utility 2.1 Overview 2.2Starting the NAS Starter Utility 2.3NAS Seeker Screen Start > Programs > ZyXEL > NAS Starter Utility LABEL DESCRIPTION 2.4 Main NAS Starter Utility Screen Shared Folder Figure 5 Login 2.5 Import Files or Folders with zPilot 2.6 Network Drive 2.7 Manage the Device 2.8 Configure System Settings Configuration > System Setting Web Configurator Basics 3.1 Overview 3.2Accessing the NSA Web Configurator Network Configuration Figure 16 NSA URL 3.3 Login 3.4 Home Screens ICON DESCRIPTION Favorite File Browser Application Zone System Artist All Folder Current Playlist Now Playing EXIF Clear Photo SlideShow Figure 24 Slideshow Favorite Figure 25 Favorite File Browser Page Page Configure Share Page Application Zone System > Settings 3.5 Administration Screens Figure 30 Status LINK SCREEN FUNCTION Page Refresh Healthy Degraded Repair Down Locate Public Page Tutorials 4.1 Overview 4.2Windows 7 Network Page Network and Sharing Center Set Network Location Install/Uninstall Install Uninstall View device web page 4.3Windows 7 Network Map See full map Page 4.4 Playing Media Files in Windows 4.5 Windows 7 Devices and Printers Download NAS Starter Utility Troubleshoot Remove device •Open file location takes you to the Windows 7 Devices and Printers folder Restore previous versions Send Cut 4.6Creating a Volume in a 2-BayNSA 1In the Storage > Volume screen, click Create an Internal Volume Disk Configuration 4.7 Creating a Volume in a 1-BayNSA JBOD PC Compatible Volume Create a SATA volume 1In the Storage > Volume screen, click Create a SATA Volume Page Create a SATA Volume •Choose PC Compatible Volume File System NTFS 3The Storage > Volume screen displays with your PC Compatible Volume Location of Downloaded Files My NSA > Share Browser 4.8 Deleting a Volume 4.9 File Sharing Tutorials Administrator Login Sharing Add User Account Type Shares > Add Share Add Share Add Group Available User(s) Add Selected User(s) 2Click Tools > Map Network Drive Drive Finish Page Page 4.10Download Service Tutorial Download Now Copy Shortcut Copy Link Location Application Zone > Download Service Paste Active I Agree NSA Setting Install Now Options Send to NSA Queue Error admin download Enable Download Period Control Power On/Off Schedule Power Management Max. upload rate Upload/Download Ratio Edit IP Filter Enter the URL in the Update IP Filter from the Internet Every Week field Applications Enable Download Notify Subscribe to this feed Subscribe Feeds Live Bookmarks Subscribe Now Bookmarks Menu 4.11 Broadcatching Tutorial Page Administration > Applications > Broadcatching 5Click Add Channel Manually Choose Items for Download Broadcatching 4.12 Printer Server Tutorial Page 4.13 Copy and Flickr Auto Upload Tutorial 4.14 FTP Uploadr Tutorial 2Click Add Server FTP Uploadr video Path 4.15 Web Configurator’s Security Sessions Common Name Organization Key Length Page Page Certificate Install Certificate 5In the Certificate Import Wizard, click Next Page Security Warning Maintenance > SSL Force HTTPS 4Click Add Exception 5Click Get Certificate View Details Thumbprint Close Confirm Security Exception 4.16 Using FTPES to Connect to the NSA 4.17 Using a Mac to Access the NSA All SHARED 4In the Finder, click Go > Connect to Server 4.18How to Use the BackupPlanner 1Click Protect > Backup > Add Job Archive Incremental volume1 Remote Weekly Synchronization Mirror Private Show target content Backups Page Page Protect > Backup Restore Archive Page Protect > Restore Next Page Page Page Page Page Status Screen 5.1 Overview 5.2 The Status Screen Table 16 Status FW Upgrade Storage USB1 rear USB2 Page System Setting 6.1 Overview 6.2What You Can Do 6.3What You Need to Know SMART SqueezeCenter Syslog TFTP Transmission 6.4 The Firmware Upgrade Screen 6.5 Package Management Screen Page Not Installed Enabled Install/Upgrade eMule DyDNS Package Info 6.6 The Server Name Screen 6.7 The Date/Time Screen Apply Time Server Address Daylight Saving o'clock November First Sunday Page Storage 7.1 Overview 7.2 The Storage Screen Model Name Capacity Healthy Resync Recovering Degraded Inactive 7.3 Creating an Internal (SATA) Volume Internal Disk External Disk NTFS EXT2 EXT3 7.4 Editing a Volume 7.5 Creating an External (USB) Volume Page 7.6 Storage Technical Reference Page DISK Page Page Network 8.1 Overview 8.2What You Can Do 8.3What You Need to Know 8.4 The TCP/IP Screen Page Mode Static Address Port Number 4 KB 8.5 UPnP Port Mapping Screen Page Click Network > UPnP > Port Mapping to display the UPnP Port Mapping screen 8.6 The PPPoE Screen 8.7 Telnet Screen Network > Telnet Applications 9.1 Overview 9.2What You Can Do 9.3What You Need to Know Page 9.4 FTP Server 9.5 The Media Server Screens Applications > Media Server Publish Applications > Media Server > Share Publish 9.6 The iTunes Server Screen 9.7 The Download Service Screen Download Service Inactive tab Inactive tab Inactive Downloading Queued Applications > Download Service > Add Torrent File Move completed downloads to you “Put incomplete downloads in” and “Move complete downloads to”: Current Location Folder Name Page Page Power On/Off Schedule Power Active Torrents field Upload filter table as /admin/download/ipfilter.dat Select Files Page 9.8 The Web Publishing Screen 9.9 The Broadcatching Screen Applications > Broadcatching Applications > Broadcatching Refresh Channel Edit Channel Download Service screen to the Download Service screen Missing File Applications > Broadcatching > Add Channel Figure 86 Feed Icon Download All Items Download Only New Items Page Edit Channel 9.10 The Print Server Screen Applications > Print Server Rename 9.11 The Copy/Sync Button Screen 9.12 Technical Reference torrent incoming Figure 95 Firewall Page FamilyPhotos Published Shares Save Target As Page Page A BA C A BA B C A BA B Page Packages 10.1 Overview 10.2What You Can Do 10.3SMART Screen Storage > S.M.A.R.T Brief Summary Full Summary Compatible Volume and RAID or FAT32, FAT16 and NTFS Brief Summary Full Summary Raw Value Threshold Value Always 10.4 DyDNS Screen 10.5 NFS Screen NFS Session Edit NFS Share Read Only 10.6 Syslog Server Screen Applications > Syslog Server Enable Purge Policy Log Deletion Interval 10.7 TFTP Server Screen 10.8 eMule Screens LABEL DESCRIPTION Connected Connecting Not Connected Page MyInfo or Not Connected High ID Low ID Connected Applications > eMule > Task Add Task Share Browsing Waiting Uploading Shared Files Downloading Task Page Page Click Applications > eMule > Task > Preferences to open the following screen Page Upload IP Filter Table Page Page Page 10.9 pyLoad Screen 10.10 Polkast Setup Retrieve List from Internet Page Management Page 10.11 Protect Screens 10.12 Backup Screens Add Job Page NOT Test Connection Archive Keep Only the last n Keep Backups for n Page Edit Job Keep All Old Backup files Restore Archive Page 10.13 Restore Screen Page Job Name Restored Time Time Page 10.14 Technical Reference BETTER ATTRIBUTE BETTER NAME Page Page Auto Upload 11.1 Overview 11.2What You Can Do 11.3What You Need to Know 11.4 The Flickr/YouTube Screen Click Applications > Auto Upload > Flickr/YouTube to open the following screen The service may be Enabled, Disabled, Uploading or Paused Sign In OK, I’LL ALLOW IT Get Ready Page Remove Anyone Safe Moderate Screencasts, or Illustration/Art/Animation/CGI Config Page Page 11.5 The FTP Uploadr Screen Page Add Server Edit Server Page Page Dropbox 12.1 Overview 12.2 Dropbox Screen Enable Dropbox 12.3 How to Use Dropbox with the NSA Page Using Time Machine with the NSA 13.1 Overview 13.2 Time Machine Screen 13.3 Using Time Machine 1Click Apple > System Preferences. Then go to System and select Time Machine Change Disk share01 Use for Backup user1/12345 Back Up Now Stop Backing Up OFF Page Users 14.1 Overview 14.2What You Can Do 14.3The Users Screen Page Page Page Administrator Group Membership ANONYMOUS-FTP 14.4Displaying User Info Groups 15.1 Overview 15.2What You Can Do 15.3The Groups Screen Search Clear Available Users EVERYONE Shares 16.1 Overview 16.2What You Can Do 16.3The Shares Screen Built-in Private Media Server Web Publish Advanced 16.4 The Recycle Bin Configuration Screen 16.5 The Share Browser Screen Page Move Share Browser Maintenance Screens 17.1 Overview 17.2What You Can Do 17.3The Power Screen Page Page Maintenance > Power Management > Edit 17.4 The Log Screen Report Config Email Setting Report Setting Syslog Server Setting All Log Report Config Syslog Server Setting 17.5 The Configuration Screen 17.6 SSL Certification Force HTTPs Apply Edit a self-signed CA certificate 17.7 The Shutdown Screen 17.8 Technical Reference LEVEL CLASS SEVERITY MESSAGE Page Page Page Page Page Page Protecting Your Data 18.1 Overview 18.2 Protection Methods 18.3 Configuration File Backup and Restoration Page Troubleshooting 19.1 Troubleshooting Overview 19.2Power, Hardware, Connections, and LEDs HDD HDD Repair LAN 19.3NAS Starter Utility 19.4 NSA Login and Access Start All) Programs Accessories Command Prompt Tools Internet Options Security Custom Level Page 19.5 I Cannot Access The NSA 19.6Users Cannot Access the NSA Disconnect DENY FULL 19.7 External USB Drives 19.8 Firmware 19.9 File Transfer 19.10 Networking 19.11Some Features’ Screens Do Not Display 19.12Media Server Functions Page 19.13 Download Service and Broadcatching Functions 19.14 Web Publishing 19.15Auto Upload 19.16 Package Management 19.17 Backups Page Product Specifications 20.1 LEDs 20.2 Supported Media Server Content Formats 20.3 Supported iTunes Server Content Formats Page Page Page Page URL 184 176 165 FTPS 118 GMT 28 271, 273 294 PPPoE 165, 173 DNS 165 RAID 156 41, 300 298 40 39, 237 JBOD 151, 156, 160 184 RAID 151, 156 158 151 271