Chapter 6 Troubleshooting
5If the problem continues, contact the vendor.
6.3GPON Device Access and Login
I forgot the IP address for the GPON Device.
1The default IP address is 192.168.1.1.
2If you changed the IP address and have forgotten it, reset the GPON Device to its factory defaults. See Section 1.5 on page 7.
I cannot see or access the Login screen in the Web Configurator.
1Make sure you are using the correct IP address.
•The default IP address is 192.168.1.1.
•If you changed the IP address, use the new IP address.
•If you changed the IP address and have forgotten it, reset the GPON Device to its factory defaults. See Section 1.5 on page 7.
2Check the hardware connections, and make sure the LEDs are behaving as expected. See Section
1.4on page 6.
3Make sure your Internet browser does not block
4Reset the GPON Device to its factory defaults, and try to access the GPON Device with the default IP address. See Section 1.5 on page 7.
5If the problem continues, contact the network administrator or vendor.
I can see the Login screen, but I cannot log in to the GPON Device.
1Make sure you have entered the user name and password correctly. The default user name is shown on the cover page of this User’s Guide. These fields are
2You cannot log in to the Web Configurator while someone is using Telnet to access the GPON Device. Log out of the GPON Device in the other session, or ask the person who is logged in to log out.
3Turn the GPON Device off for ten seconds and then back on.
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