ZyXEL Communications vantage access - page 14

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• If you installed Vantage Access BED and Vantage Access HTTPD on the same computer,

uninstall and install Vantage Access HTTPD is using a different port number other than

80.

3I cannot log into Vantage Access.

• M ake sure the Vantage Access server is turned on.

• Make sure you have started Vantage Access on the server.

• Make sure you enter the correct IP address of the Vantage Access server.

• The default user name is "root" and the default password is "root". They are case-sensi-

tive.

• If you enter the wrong password three times for a user name, you have to wait for 10 min-

utes before Vantage Access allows you to log in again with the same user name.

4My web browser does not display the screen properly.

• Display the screens using only the supported web browsers. Refer to Section 1 on page 2.

• Make sure you have installed Macromedia Flash Player 9.0.

• It is recommended you use a monitor with a screen resolution set to 1024 by 768 pixels.

5I cannot see my compatible device in Vantage Access.

• Make sure you have entered or imported an XML file containing the correct device infor-

mation to Vantage Access. See Section 7 on page 11.

• Make sure you have properly set and activated management of compatible protocols on

the device. See Section 7.3 on page 12.

• The initial device discovery process may take up to three minutes depending on your net-

work condition.

6I see "[error] cannot add the device to Vantage Access, maybe database cannot be

connected or OUI-SN is duplicate" when I import device(s) using an XML file.

• Make sure your OUI (the part of device’s MAC address that uniquely identifies a company)

and SN (device’s LAN MAC address) information in the XML file are not duplicated with

any existing device listed in the device list panel. Correct the information in the XML file

and upload it again.

• Make sure you can connect to Vantage Access DB. If not, reset the DB by entering "./

stop.sh" and "./start.sh" under Tr069_db directory.

7My Vantage Access server is broken and I want to install Vantage Access on another

computer.

• Please refer to the reinstalling existing license chapter in User’s Guide.

Contents

Main Vantage Access Auto Configuration Server Quick Start Guide CONTENTS Introduction 1 Minimum System Requirements 2 Before You Install " 3 Installation " 3.1 Installing Vantage Access DB Page 3.2 Installing Vantage Access BED 3.3 Installing Vantage Access HTTPD " 4 Starting Vantage Access 5 Vantage Access Login " more information, see the product specifications chapter in the Users Guide. 6 Specifying a Download Server " 7 Registering a Device 7.1 Editing an XML File for Multiple Devices 7.2 Importing Devices 7.3 ZyXEL Device Setting " your network condition). Troubleshooting Page Page Einleitung 1 Mindestsystemanforderungen 2 Vor der Installation 3 Installation 3.1 Installation von Vantage Access DB 3.2 Vantage Access Installation von BED 3.3 Installation von Vantage Access HTTPD Page 4 Starten Vantage Access 5 Vantage Access Anmeldung Page Page 6 Download Server spezifizieren 7 Gert registrieren 7.1 XML Datei fr mehrere Gerte bearbeiten 7.2 Gerte importieren 7.3 ZyXEL Gerteinstellung Problembewltigung Page Page Introduction 1 Configuration minimum requise 2 Avant dinstaller " 3 Installation " 3.1 Installer Vantage Access DB 3.2 Installer Vantage AccessBED 3.3 Installer Vantage Access HTTPD " 4 Dmarrage Vantage Access 5 Vantage Access Ouvrir une session " Page 6 Spcifier un serveur de tlchargement " 7 Enregistrer un priphrique 7.1 Editer un fichier XML pour plusieurs priphriques 7.2 Importer des priphriques 7.3 Paramtre du priphrique ZyXEL " minutes (selon ltat de votre rseau). Dpannage Page Page Introduccin 1 Requisitos mnimos del sistema 2 Antes de instalar " 3 Instalacin " 3.1 Instalar Vantage Access DB Page 3.2 Instalar Vantage Access BED 3.3 Instalar Vantage Access HTTPD " 4 ArranqueVantage Access 5 Inicio de sesin en Vantage Access " Page 6 Especificar un servidor de descarga " 7 Registrar un dispositivo 7.1 Editar un archivo XML para mltiples dispositivos 7.2 Importar dispositivos 7.3 Configuracin del dispositivo ZyXEL " (dependiendo del estado de su red). Solucin de problemas Page Page Introduzione 1 Requisiti minimi di sistema 2 Prima di eseguire l'installazione " 3 Installazione " 3.1 Installazione del DB di Vantage Access Page 3.2 Installazione di BED di Vantage Access 3.3 Installazione di HTTPD di Vantage Access " 4 Avvio di Vantage Access 5 Accesso a Vantage Access " Page 6 Definizione di un server di download " 7 Registrazione di un dispositivo 7.1 Creazione di un file XML per pi dispositivi 7.2 Importazione dei dispositivi 7.3 Impostazione dei dispositivi ZyXEL " minuti (a seconda della condizione della rete). Risoluzione dei problemi Page Page 1. 2. " 3. " 3.1 Vantage Access DB Page 3.2 Vantage Access BED 3.3 Vantage Access HTTPD " 4. Vantage Access 5. Vantage Access " Page 6. " 7. 7.1 XML 7.2 7.3 ZyXEL " ). Page Page 1 2 3 3.1 Vantage Access DB Page 3.2 Vantage Access BED 3.3 Vantage Access HTTPD Page 4 Vantage Access 5 Vantage Access iCard 6 7 7.1 XML 7.2 7.3 ZyXEL ( ) Page Page 1 2 " 3 " 3.1 Vantage Access DB Page 3.2 Vantage Access BED 3.3 Vantage Access HTTPD " 4 Vantage Access 5 Vantage Access " 6 " 7 7.1 XML 7.2 7.3 ZyXEL "