Chapter 10 Troubleshooting

10.2 WRE2205 Access and Login

I don’t know the IP address of my WRE2205.

1Click Start > Run, enter cmd, and then enter Ping zyxelsetupxxxx, where xxxx is the last four digits of the MAC address of the WRE2205. You can find the MAC address on a label on the WRE2205.

2The default IP address is 192.168.1.2.

3If you changed the IP address and have forgotten it, you might get the IP address of the WRE2205 by looking up the IP address of the default gateway for your computer. To do this in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway might be the IP address of the WRE2205 (it depends on the network), so enter this IP address in your Internet browser. Login (see the Quick Start Guide for instructions) and go to the Device Information table in the Status screen. Your WRE2205’s IP address is available in the Device Information table.

•If the DHCP setting under LAN information is None, your device has a fixed IP address.

•If the DHCP setting under LAN information is Client, then your device receives an IP address from a DHCP server on the network.

4If your WRE2205 is a DHCP client, you can find your IP address from the DHCP server. This information is only available from the DHCP server which allocates IP addresses on your network. Find this information directly from the DHCP server or contact your system administrator for more information.

5Reset your WRE2205 to change all settings back to their default. This means your current settings are lost. See Section 10.4 on page 60 in the Troubleshooting for information on resetting your WRE2205.

I forgot the username and password.

1The default username is admin and default password is 1234.

2If this does not work, you have to reset the device to its factory defaults. See Section 10.4 on page 60.

I cannot see or access the Login screen in the Web Configurator.

1Make sure you are using the correct IP address.

•The default IP address is 192.168.1.2.

•If you changed the IP address, use the new IP address.

 

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WRE2205 User’s Guide