Black & Decker Black and Decker Pressure Washer Troubleshooting: Common Issues and Solutions

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Troubleshooting

Problem	Possible causes	Remedy
	Nozzle worn	Replace nozzle
	Water filter fouled	Clean filter (L) (fig.5)
	Water supply pressure low	Turn on water supply tap fully
	Air being sucked into system	Check tightness of hose fittings
Pump does not reach	Air in pump	Switch off the appliance and keep depressing and
working pressure		releasing the gun trigger until the water comes out in
		a steady flow. Switch the appliance back on again.
	Adjustable nozzle not	Turn the adjustable
	positioned correctly	nozzle (E) (+) (fig.3)
	Thermostatic valve tripped	Wait for correct water temperature to be restored
	Water intake from external tank	Connect appliance to the mains water supply
Pressure drops during use	Intake water too hot	Reduce temperature
	Nozzle clogged	Clean nozzle (fig.5)
	Intake filter (L) dirty	Clean filter (L) (fig.5)
	Insufficient power supply	Check that the voltage of the mains power
		supply line is the same as that on the plate (fig.2)
Motor “sounds” but fails to start	Voltage loss due to use of	Check characteristics of extension cable
	extension cable
	Appliance not used for a	Contact your nearest Authorized Service Centre
	long period of time
	Problems with TSS device	Contact your nearest Authorized Service Centre
	No electrical power	Check that the plug is firmly in the socket
		and that the mains voltage supply is present (*)
Motor fails to start	Problems with TSS device	Contact your nearest Authorized Service Centre
	Appliance not used for a	Using the tool (M) unjam the motor
	long period of time	from the hole at the rear of the appliance
		(in models with this feature) (fig.5)
Water leakage	Seals worn	Have the seals replaced at your nearest
		Authorized Service Centre
	Safety valve tripped and discharging	Contact an Authorized Service Centre
Appliance noisy	Water too hot	Reduce temperature (see technical data
Oil leakage	Seals worn	Contact your nearest Authorized Service Centre
TSS versions only: motor starts	High pressure system or pump	Contact your nearest Authorized Service Centre
even with gun trigger is released	hydraulic circuit not watertight
TSS versions only: no water	Nozzle clogged	Clean nozzle (fig.5)
delivery when gun trigger is
depressed (with supply hose
connected)
	Adjustable nozzle on high pressure setting	Set nozzle on "-" setting (fig.3)
	Detergent too dense	Dilute with water
No detergent taken in	High pressure hose extension being used	Fit original hose
	Deposits or restriction in detergent circuit	Flush with clean water and eliminate any restrictions.
		If the problem persists, contact an Authorized Service Centre

(*)If the motor starts and does not restart during operation, wait 2-3 minutes before repeating the start-up procedure (overload cutout has been tripped). If the problem recurs more than once, contact your nearest Authorized Service Centre.

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