Lenovo 3000 J Series manual Recovering software, Creating and using the Product Recovery disc

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Chapter 4. Recovering software

There are a variety of methods to choose from when considering how to recover software in the event of a software or hardware-related problem. Some methods vary depending on the type of operating system you have.

This chapter will help you become familiar with recovery solutions provided by Lenovo. This chapter explains how and when to use the following recovery methods:

vCreating and using Product Recovery discs

vPerforming backup and recovery operations

vUsing the Rescue and Recovery workspace

vCreating and using rescue media

vCreating and using a Recovery Repair diskette

vRecovering or installing device drivers

vSetting a rescue device in the startup sequence

vSolving recovery problems

Refer to the Access Help online help system for additional information about the Rescue and Recovery program provided by Lenovo. For information on how to access the online help system, see “Access Help” on page 62.

Creating and using the Product Recovery disc

If your computer is equipped with a recordable CD or DVD drive, you can create a set of Product Recovery discs that enables you to restore the contents of the hard disk to the same state as when the computer was originally shipped from the factory. Product Recovery discs are useful if you transfer the computer to another area, sell the computer, recycle the computer, or as a last resort put the computer in an operational state after all other methods of recovery have failed. As a precautionary measure, it is important to create a set of Product Recovery discs as soon as possible.

Note: The recovery operations you can perform using Product Recovery discs vary depending on the operating system from which they were created. Your Microsoft Windows license permits you to create only one set of Product Recovery discs, so it is important that you store the discs in a safe place after you make them.

To create Product Recovery discs, do the following:

1.From the Windows desktop, open the Start menu, select All Programs, select Lenovo Care, click Create Recovery Media.

2.In the Recovery Discs section, select Create a set of Recovery Discs now.

3.Follow the instructions on the screen.

The following list explains how Product Recovery discs are used on different operating systems:

vWindows XP: Use Product Recovery discs to restore your computer to the original factory contents, perform a custom factory recovery, or to perform other rescue and recovery operations such as rescuing individual files.

© Lenovo 2005, 2007. Portions © IBM Corp. 2005.

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Contents User Guide Lenovo 3000 J Series Page Lenovo 3000 J Series Page Contents Getting information, help Conditions that require immediate action Important safety informationService and upgrades General safety guidelinesStatic electricity prevention Power cords and power adaptersViii User Guide Voltage-selection switch Extension cords and related devicesPlugs and outlets External devices BatteriesHeat and product ventilation Operating environment Electrical current safety information Lithium battery noticeTo connect To disconnect Laser compliance statement Modem safety informationData safety Power supply statementCleaning and maintenance Additional safety informationIntroduction Xvi User Guide Arranging your workspace ComfortGlare and lighting Electrical outlets and cable lengths Air circulationConnecting your computer Setting up your computerUser Guide Setting up your computer User Guide 1394 User Guide Turning on power Finishing the software installationCompleting important tasks Updating your operating system Installing other operating systemsUpdating your antivirus software Shutting down the computerFeatures Installing optionsMemory Input/output features Available options Specifications Tools requiredHandling static-sensitive devices Installing external options Locating the connectors on the front of your computer Locating the connectors on the rear of your computer Connector Description Obtaining device drivers Removing the cover Identifying parts on the system board Locating componentsUser Guide Installing options What to do next Installing memoryInstalling adapters Secure the adapter with the screw as shown Drive specifications Installing internal drivesUser Guide Installing a drive User Guide Installing options Connecting the first CD drive or DVD drive Connecting a serial ATA hard disk drive Installing security featuresPassword protection Changing the batteryPadlock loop Installing options Erasing a lost or forgotten password clearing Cmos Replacing the cover and connecting the cables User Guide Creating and using the Product Recovery disc Recovering softwarePerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media To create rescue media, do the following Creating and using a Recovery Repair disketteRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequenceUser Guide Starting the Setup Utility program Using the Setup UtilityViewing and changing settings Using passwordsUser Password Password considerationsAdministrator Password Setting, changing, and deleting a passwordUsing Security Profile by Device Selecting a startup deviceSelecting a temporary startup device Advanced settings Exiting from the Setup Utility programChanging the startup device sequence Using system programs Updating flashing Bios from a disketteUpdating system programs User Guide Troubleshooting and diagnostics Basic troubleshootingSymptom Action Diagnostic programs PC-Doctor for DOS PC-Doctor for WindowsCreating diagnostic diskettes Cleaning the mouse PC-Doctor for Windows PEOptical mouse Non-optical mouse Troubleshooting and diagnostics User Guide Information resources Getting information, help, and serviceOnline Books folder Lenovo CareWarranty and safety Access HelpHelp and service Using the documentation and diagnostic programsCalling for service Purchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsSet Pulse dial as default Low speaker volumeSet Tone Dial as default Internal speaker on until carrier detectedExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex 14, 22, 23 Page Part Number