Lenovo 3000 J Series manual Creating diagnostic diskettes

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Creating diagnostic diskettes

To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support/ onto two blank, formatted diskettes.

If you do not have Internet access, create the diagnostic diskettes using the following procedure:

Note: You will need a diskette drive on your computer or a USB diskette drive to complete this procedure.

1.Shut down the operating system and turn off the computer.

2.If you are using a USB diskette drive, plug it into the computer.

3.Repeatedly press and release the F11 key as you turn on the computer.

4.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

Note: For some models, press the Esc key to enter Rescue and Recovery.

5.From the Rescue and Recovery workspace, select Create diagnostic disks.

6.Follow the instructions on the screen.

7.When prompted, insert a blank, formatted diskette into the diskette drive and continue to follow the instructions on the screen.

8.When the operation is complete, remove the diskette and click Quit.

9.Insert another blank, formatted diskette into the diskette drive and continue to follow the instructions on the screen.

10.When the operation is complete, remove the diskette and click Quit.

Running diagnostics from the CD or diskettes

To run diagnostics from the diagnostic CD image or diagnostic diskettes that you created, use the following procedure:

1.Make sure your computer is turned off.

2.If you are running diagnostics from diskettes using a USB diskette drive, plug in the USB device.

3.Insert the CD into the optical drive or the first diagnostic diskette into the diskette drive.

4.Restart the computer.

Note: If the diagnostic program does not start, you might not have your optical drive or diskette drive set as a startable device. See “Selecting a startup device” on page 49 for instructions on how to change the startup device.

5.When the diagnostics program opens, follow the instructions on the screen.

Note: If you are running diagnostics from a diskette, when prompted, remove the first diskette and insert the second diskette.

6.When the program finishes, be sure to remove the CD or diskette from the drive.

7.Select the diagnostic test you want to run. Press the F1 key for additional help.

Running diagnostics from the Rescue and Recovery workspace

If you did not create a diagnostic CD image or diagnostic diskettes, you can run the PC-Doctor for DOS diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure:

56User Guide

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Contents User Guide Lenovo 3000 J Series Page Lenovo 3000 J Series Page Contents Getting information, help Important safety information Conditions that require immediate actionGeneral safety guidelines Service and upgradesPower cords and power adapters Static electricity preventionViii User Guide Plugs and outlets Voltage-selection switchExtension cords and related devices Heat and product ventilation External devicesBatteries Operating environment To connect To disconnect Electrical current safety informationLithium battery notice Modem safety information Laser compliance statementCleaning and maintenance Power supply statementData safety Additional safety informationIntroduction Xvi User Guide Glare and lighting Arranging your workspaceComfort Air circulation Electrical outlets and cable lengthsSetting up your computer Connecting your computerUser Guide Setting up your computer User Guide 1394 User Guide Completing important tasks Turning on powerFinishing the software installation Updating your antivirus software Installing other operating systemsUpdating your operating system Shutting down the computerInstalling options FeaturesMemory Input/output features Available options Handling static-sensitive devices SpecificationsTools required Installing external options Locating the connectors on the front of your computer Locating the connectors on the rear of your computer Connector Description Obtaining device drivers Removing the cover Locating components Identifying parts on the system boardUser Guide Installing options Installing memory What to do nextInstalling adapters Secure the adapter with the screw as shown Installing internal drives Drive specificationsUser Guide Installing a drive User Guide Installing options Connecting the first CD drive or DVD drive Installing security features Connecting a serial ATA hard disk drivePadlock loop Password protectionChanging the battery Installing options Erasing a lost or forgotten password clearing Cmos Replacing the cover and connecting the cables User Guide Recovering software Creating and using the Product Recovery discPerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media Creating and using a Recovery Repair diskette To create rescue media, do the followingRecovering or installing device drivers Setting a rescue device in the startup sequence Solving recovery problemsUser Guide Viewing and changing settings Using the Setup UtilityStarting the Setup Utility program Using passwordsAdministrator Password Password considerationsUser Password Setting, changing, and deleting a passwordSelecting a temporary startup device Using Security Profile by DeviceSelecting a startup device Changing the startup device sequence Advanced settingsExiting from the Setup Utility program Updating system programs Using system programsUpdating flashing Bios from a diskette User Guide Symptom Action Troubleshooting and diagnosticsBasic troubleshooting Diagnostic programs PC-Doctor for Windows PC-Doctor for DOSCreating diagnostic diskettes Optical mouse Cleaning the mousePC-Doctor for Windows PE Non-optical mouse Troubleshooting and diagnostics User Guide Online Books folder Getting information, help, and serviceInformation resources Lenovo CareAccess Help Warranty and safetyCalling for service Help and serviceUsing the documentation and diagnostic programs Using other services Purchasing additional servicesAppendix A. Manual modem commands Basic AT commandsSet Tone Dial as default Low speaker volumeSet Pulse dial as default Internal speaker on until carrier detectedExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 1 commands Fax Class 2 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Television output notice TrademarksIndex 14, 22, 23 Page Part Number
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