Lenovo 3000 J Series manual PC-Doctor for Windows PE, Cleaning the mouse, Optical mouse

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1.Shut down the operating system and turn off the computer.

2.Repeatedly press and release the F11 key as you turn on the computer.

3.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

Note: For some models, press the Esc key to enter Rescue and Recovery.

4.From the Rescue and Recovery workspace, select Diagnose hardware.

5.Follow the prompts on the screen. The computer will reboot.

6.When the computer restarts, the diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help.

PC-Doctor for Windows PE

Depending upon your machine type and model, you either have PC-Doctor for DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace. Use PC-Doctor for Windows PE, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem.

Running diagnostics from the Rescue and Recovery workspace

You can run the PC-Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure:

1.Shut down the operating system and turn off the computer.

2.Repeatedly press and release the F11 key as you turn on the computer.

3.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

4.From the Rescue and Recovery workspace, select Diagnose hardware.

5.The diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help.

6.Follow the instructions on the screen.

Note: Rescue media includes PC-Doctor for Windows PE. For more information about rescue media, see “Creating and using rescue media” on page 42.

Cleaning the mouse

This section provides instructions on how to clean your mouse. The procedure will be different depending on whether you have an optical or non-optical mouse.

Optical mouse

An optical mouse uses a light-emitting diode (LED) and an optical sensor to navigate the pointer. If the pointer on the screen does not move smoothly with the optical mouse, you might need to clean the mouse. Use the following procedure to clean the optical mouse:

1.Turn off your computer.

2.Disconnect the mouse cable from the computer.

3.Turn the mouse upside down to look at the lens.

a.If there is a smudge on the lens, gently clean the area with a plain cotton-tipped swab.

Chapter 7. Troubleshooting and diagnostics 57

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Contents User Guide Lenovo 3000 J Series Page Lenovo 3000 J Series Page Contents Getting information, help Conditions that require immediate action Important safety informationService and upgrades General safety guidelinesStatic electricity prevention Power cords and power adaptersViii User Guide Voltage-selection switch Extension cords and related devicesPlugs and outlets External devices BatteriesHeat and product ventilation Operating environment Electrical current safety information Lithium battery noticeTo connect To disconnect Laser compliance statement Modem safety informationAdditional safety information Power supply statementData safety Cleaning and maintenanceIntroduction Xvi User Guide Arranging your workspace ComfortGlare and lighting Electrical outlets and cable lengths Air circulationConnecting your computer Setting up your computerUser Guide Setting up your computer User Guide 1394 User Guide Turning on power Finishing the software installationCompleting important tasks Shutting down the computer Installing other operating systemsUpdating your operating system Updating your antivirus softwareFeatures Installing optionsMemory Input/output features Available options Specifications Tools requiredHandling static-sensitive devices Installing external options Locating the connectors on the front of your computer Locating the connectors on the rear of your computer Connector Description Obtaining device drivers Removing the cover Identifying parts on the system board Locating componentsUser Guide Installing options What to do next Installing memoryInstalling adapters Secure the adapter with the screw as shown Drive specifications Installing internal drivesUser Guide Installing a drive User Guide Installing options Connecting the first CD drive or DVD drive Connecting a serial ATA hard disk drive Installing security featuresPassword protection Changing the batteryPadlock loop Installing options Erasing a lost or forgotten password clearing Cmos Replacing the cover and connecting the cables User Guide Creating and using the Product Recovery disc Recovering softwarePerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media To create rescue media, do the following Creating and using a Recovery Repair disketteRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequenceUser Guide Using passwords Using the Setup UtilityStarting the Setup Utility program Viewing and changing settingsSetting, changing, and deleting a password Password considerationsUser Password Administrator PasswordUsing Security Profile by Device Selecting a startup deviceSelecting a temporary startup device Advanced settings Exiting from the Setup Utility programChanging the startup device sequence Using system programs Updating flashing Bios from a disketteUpdating system programs User Guide Troubleshooting and diagnostics Basic troubleshootingSymptom Action Diagnostic programs PC-Doctor for DOS PC-Doctor for WindowsCreating diagnostic diskettes Cleaning the mouse PC-Doctor for Windows PEOptical mouse Non-optical mouse Troubleshooting and diagnostics User Guide Lenovo Care Getting information, help, and serviceInformation resources Online Books folderWarranty and safety Access HelpHelp and service Using the documentation and diagnostic programsCalling for service Purchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsInternal speaker on until carrier detected Low speaker volumeSet Pulse dial as default Set Tone Dial as defaultExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex 14, 22, 23 Page Part Number