Lenovo Y710 Computer Screen Problems, Screen is blank, Screen is unreadable or distorted

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Chapter 4. Troubleshooting

Computer Screen Problems

The screen is blank.

Do the following:

If you are using the AC adapter, or using the battery, and the battery status indicator is on (is blue), press Fn + to make the screen brighter.

If the Power indicator is in blinking blue, press any key or the Power button to resume from the sleep mode.

If you still have the problem, do the Solution in the following problem “The screen is unreadable or distorted.”

The screen is unreadable or distorted.

Make sure that:

The display device driver is installed correctly.

The screen resolution and color quality are correctly set.

The monitor type is correct.

To check these settings, do as follows:

1.Right-click on the desktop, and select Personalize from the pull down menu.

2.Click Display Settings and check whether the screen resolution and color quality are correctly set.

3.Click the Advanced Settings button.

4.Click the Adapter tab.

5.Make sure that the correct device driver name is shown in the adapter information window.

Note:

The device driver name depends on the video chip that has been installed on your computer.

6.Click the Properties button. If you are prompted for an administrator password or confirmation, enter the password or provide confirmation. Check the “Device status” box and make sure the device is working properly. If not, click the Troubleshoot button.

7.Click the Monitor tab.

8.Make sure the information is correct.

9.Click the Properties button or the Troubleshoot button.

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Contents Lenovo IdeaPad Y710 Page Contents Read This First Read This First Wireless LAN antennas Integrated cameraTouch inductive panel and Multi-media buttons Power buttonGetting to Know Your Computer Computer display Novo buttonAC power adapter jack Getting to Know Your ComputerGetting to Know Your Computer Fan louvers Hdmi connector Specific models onlyIeee 1394 connector VGA portRight-side View Getting to Know Your Computer Optical drive TV-in jack Specific models onlySecurity keyhole Battery latch manual Battery packBattery latch spring loaded Getting to Know Your Computer 2nd Hard Disk Drive SubwooferFront View Bass switch Getting to Know Your Computer System status indicatorsWireless device switch Multi-media reader slotBackground Lighting „ Putting your computer to Sleep „ Shutting Down Your computer„ Switching between wide screen and normal screen Adjusting the display„ Adjusting the brightness Using Your ComputerUsing the Touch Pad Using the Keyboard „ Numeric Keypad„ Function Key Combinations Fn + PrtSc/SysRq System requestSpecial keys and buttons „ Touch inductive panel and multi-media buttonsUsing Your Computer Touch inductive panel ~ Multi-media buttons ~„ Lenovo game zone Specific models only Using Your Computer „ 17 Numeric Keys Specific models only For details, see OneKey Recovery User Guide „ Novo buttonSystem status indicators Drive in useNum Lock Battery Status Indicator Using Your Computer Caps LockPower Indicator Wireless Device Indicator„ Ejecting a disc Using the optical drive„ Inserting a disc Slot-in type„ Playing CDs/DVDs/Blu-ray Disc Media „ Copying files to CDs/DVDs„ Inserting a memory card „ Removing a memory cardUsing the TV function Specific models only „ Playing CDs„ Listening to music files „ Watching video files „ Viewing photos„ Watching TV „ Using Lenovo Remote Specific models only Navigate ShuttleCenter menuTo take pictures Using the Integrated Camera„ Using EasyCapture To view your picturesTo record a video To view your videosUsing the HaloLighting Using the Internet „ Using LAN port„ Using wireless LAN „ Using modem port„ Using VeriFace Securing your computerTo register your face „ Using Passwords To set a Supervisor Password Changing or Removing the Supervisor PasswordTo set a User Password Select Set Supervisor Password, and press the Enter keyChanging or Removing the User Password Hard Disk PasswordsTo set a hard disk password Changing or Removing the HDD Passwords Removing 2nd Hard Disk Drive Using Your Computer Using battery and AC adapter „ Checking Battery Status„ Your Computer Batteries „ Using the AC Adapter „ Charging the Battery „ Handling the BatteryUsing Your Computer Using external devices Connecting an Ieee 1394 device Using external devicesConnecting a PC card device „ Inserting a PCI Express card„ Removing a PCI Express card Connecting an external display „ Connecting a VGA monitorConnecting a computer „ Connecting a DVI monitor Specific models onlyConnecting a headphone and audio device „ Switch between headphone/SPDIFConnecting an external microphone „ Enabling Bluetooth communicationsTroubleshooting Frequently Asked Questions„ Display Problems Troubleshooting™ Note „ a Password Problem „ Keyboard Problems„ Sleep or Hibernation Problems Troubleshooting „ Computer Screen Problems Screen is blankScreen is unreadable or distorted „ Sound Problems Incorrect characters appear on the screen„ Battery Problems „ a Hard Disk Drive Problem„ a Startup Problem „ Other Problems Your computer does not respondComputer does not start from a device you want Getting Help and Service Getting Help on the WebGetting Help and Service Calling the Customer Support CenterGetting Help around the World Safety, Use, and Care Information „ Be Careful about Where and How You WorkSafety, Use, and Care Information „ Be Gentle with Your Computer„ Carry Your Computer Properly „ Take Care in Setting Passwords „ Handle Storage Media and Drives Properly„ Other Important Tips „ Cleaning the Cover of Your Computer „ Cleaning Your Computer Keyboard „ Cleaning Your Computer DisplayAccessibility and Comfort „ Ergonomic Information„ What If You are Traveling? „ Questions about Vision?Maintenance „ General Tips for MaintenanceSafety, Use, and Care Information Appendix A. Warranty Information Warranty Information„ Types of Warranty Service Lenovo Warranty Service Telephone Numbers Warranty Service Telephone NumbersAppendix B. Customer Replaceable Units CRUs Storage device ProcessorMemory DisplayExpressCard slot Wireless featuresInterface Optical driveSpecifications Size Environment Power source AC adapter Battery packAppendix D. Notices „ Export classification notice „ Television output noticeAppendix D. Notices Wireless related information „ Wireless Interoperability„ Usage Environment and Your Health Electronic Emissions Notices „ Federal Communications Commission FCC Statement„ Industry Canada Class B Emission Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada„ European Union EMC Directive Conformance Statement „ Japanese Vcci Class B Statement „ General Recycling StatementEU Weee Statements Japan Recycling Statements„ Disposing of a Lenovo Computer Components Appendix D. Notices Trademarks Index Problems Index