Lenovo G410, G400 warranty Contents

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Lenovo EVEREST UG.book Page iii Friday, August 17, 2007 5:40 PM

Contents

Read This First . . . . . . . . . . . . . . . . . . . . . . .v Chapter 1. Finding Information . . . . . . . . . .1

This Guide and Other Publications . . . . . . . . . . 1

Chapter 2. Caring for Your Computer . . . . .3

Important Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Be Careful about Where and

How You Work . . . . . . . . . . . . . . . . . . . . . . . 3 Be Gentle with Your Computer . . . . . . . . . . 4 Carry Your Computer Properly . . . . . . . . . . 4 Handle Storage Media and

Drives Properly . . . . . . . . . . . . . . . . . . . . . . . 5 Take Care in Setting Passwords . . . . . . . . . 5 Other Important Tips . . . . . . . . . . . . . . . . . . 5 Cleaning the Cover of Your Computer . . . 6 Cleaning Your Computer Keyboard . . . . . . 6 Cleaning Your Computer Display . . . . . . . . 7

Chapter 3. Getting Started . . . . . . . . . . . . . .9

Knowing the Parts . . . . . . . . . . . . . . . . . . . . . . . 10 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Right-side View . . . . . . . . . . . . . . . . . . . . . . 13 Left-side View . . . . . . . . . . . . . . . . . . . . . . . 14 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . 16 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Accessibility and Comfort . . . . . . . . . . . . . . . . 18 Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Special Keys and Buttons . . . . . . . . . . . . . . 20 Mute Button . . . . . . . . . . . . . . . . . . . . . . . . . 22 Using the Touch Pad . . . . . . . . . . . . . . . . . . 22 Status Indicators . . . . . . . . . . . . . . . . . . . . . . 23 Preventing Problems . . . . . . . . . . . . . . . . . . 25

Learn How to Achieve All Day

Computing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Your Computer Batteries . . . . . . . . . . . . . . 28 Checking Battery Status . . . . . . . . . . . . . . . 28 Using the AC Adapter . . . . . . . . . . . . . . . . 29 Charging the Battery . . . . . . . . . . . . . . . . . . 30 Handling the Battery . . . . . . . . . . . . . . . . . . 30

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Attaching a Mechanical Lock . . . . . . . . . . . 31 Using Passwords . . . . . . . . . . . . . . . . . . . . . 31

Chapter 4. Solving Computer

Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Frequently Asked Questions . . . . . . . . . . . . . .38 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . .39 Display Problems . . . . . . . . . . . . . . . . . . . . .39 A Password Problem . . . . . . . . . . . . . . . . . .40 Keyboard Problems . . . . . . . . . . . . . . . . . . .40 Sleep or Hibernation Problems . . . . . . . . .41 Computer Screen Problems . . . . . . . . . . . .42 Battery Problems . . . . . . . . . . . . . . . . . . . . .43 A Hard Disk Drive Problem . . . . . . . . . . . .44 A Startup Problem . . . . . . . . . . . . . . . . . . . .44 Other Problems . . . . . . . . . . . . . . . . . . . . . . .44

Chapter 5. Upgrading and

Replacing Devices . . . . . . . . . . . . . . . . . . . 45

Replacing the Battery . . . . . . . . . . . . . . . . . . . . .45

Upgrading the Hard Disk Drive . . . . . . . . . . .46

Replacing Memory . . . . . . . . . . . . . . . . . . . . . . .49

Chapter 6. Getting Help and Service . . . . 53

Getting Help and Service . . . . . . . . . . . . . . . . .53 Getting Help on the Web . . . . . . . . . . . . . . . . . .53 Calling the Customer Support Center . . . . . . .53 Getting Help around the World . . . . . . . . . . . .55

Appendix A. Warranty Information . . . . . . 57

Warranty Information . . . . . . . . . . . . . . . . . . . .57

Types of Warranty Service . . . . . . . . . . . . .58

Lenovo Warranty Service

Telephone Numbers. . . . . . . . . . . . . . . . . . . . . .59

Warranty Service Telephone Numbers . . .59

Appendix B.

Customer Replaceable Units (CRUs) . . . . 61

Appendix C.

Features and Specifications . . . . . . . . . . . 63

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

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Contents Lenovo 3000 G400 and G410 User Guide Page Contents Appendix D. Notices Read This First Vi Lenovo 3000 G400 and G410 User Guide Read This First Page This Guide and Other Publications Finding InformationFinding Information Be Careful about Where and How You Work Caring for Your ComputerImportant Tips Caring for Your Computer Be Gentle with Your ComputerCarry Your Computer Properly Take Care in Setting Passwords Handle Storage Media and Drives ProperlyOther Important Tips Cleaning Your Computer Keyboard Cleaning the Cover of Your ComputerCleaning Your Computer Display Lenovo Everest UG.book Page 8 Friday, August 17, 2007 540 PM Getting Started Getting Started Knowing the PartsTop View Lenovo 3000 G400 and G410 Num Lock Power buttonComputer display Scroll LockTouch pad Novo buttonCustom button Mute buttonSecurity keyhole AC power adapter jackWireless LAN*/Bluetooth* switch Right-side ViewLeft-side View PCI Express card slot USB 2.0 port left sideExternal microphone jack External headphone jackHard Disk Drive compartment Battery latch spring loadedBattery pack Bottom ViewFront View Ergonomic Information Accessibility and ComfortQuestions about Vision? What If You are Traveling?Basics Special Keys and ButtonsNumeric Keypad Function Key Combinations Mute Button Using the Touch PadSystem-status Indicators Status IndicatorsBattery Status Indicator Power-status indicatorsGeneral Tips for Preventing Problems Preventing ProblemsGetting Started Sequence of installation Path of drivers Installing Device DriversClick the Notification Area tab Learn How to Achieve All Day ComputingChecking Battery Status Your Computer BatteriesUsing the AC Adapter Handling the Battery Charging the BatteryUsing Passwords SecurityAttaching a Mechanical Lock Changing or Removing the User Password To set a User PasswordChanging or Removing the Supervisor Password To set a Supervisor PasswordHard Disk Passwords Changing or Removing the HDD Passwords Getting Started Solving Computer Problems Frequently Asked Questions Solving Computer ProblemsDisplay Problems TroubleshootingKeyboard Problems Password ProblemSleep or Hibernation Problems Click Advanced Settings Computer Screen ProblemsBattery Problems Hard Disk Drive Problem Startup ProblemOther Problems Upgrading and Replacing Devices Replacing the BatteryUpgrading the Hard Disk Drive Replacing the BatteryHandling a hard disk drive Upgrading the Hard Disk DriveUpgrading the Hard Disk Drive Replacing Memory Replacing Memory Replacing Memory Replacing Memory Getting Help and Service Getting Help and ServiceGetting Help on the Web Calling the Customer Support Center Getting Help and Service Getting Help around the World Getting Help and Service Type Service Appendix A. Warranty InformationWarranty Information Product or Country or Region Type Machine Warranty PeriodCourier or Depot Service Types of Warranty ServiceCustomer Replaceable Unit CRU Service On-site ServiceWarranty Service Telephone Numbers Lenovo Warranty Service Telephone NumbersPage Appendix B. Customer Replaceable Units CRUs Page Display Appendix C. Features and SpecificationsFeatures Storage deviceExpressCard slot FeaturesWireless features InterfaceSpecifications SpecificationsSpecifications Appendix D. Notices Wireless related information Wireless InteroperabilityTelevision output notice Usage Environment and Your Health FAXFederal Communications Commission FCC Statement Electronic Emissions NoticesJapanese Vcci Class B Statement Industry Canada Class B Emission Compliance StatementAvis de conformité à la réglementation d’Industrie Canada European Union EMC Directive Conformance StatementGeneral Recycling Statement EU Weee StatementsJapan Recycling Statements Lenovo 3000 G400 and G410 User Guide Page IBM Lotus Software Offer U. S. Or Canada Call Latin American Countries Trademarks European CountriesAsia Pacific Countries Index Part Number