Lenovo G410, G400 warranty Battery Problems

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Lenovo EVEREST UG.book Page 43 Friday, August 17, 2007 5:40 PM

Solving Computer Problems

Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer.

Solution: This is an intrinsic characteristic of the TFT technology. Your computer’s display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time.

Problem: A message, “Unable to create overlay window,” appears when you try to start DVD playback.

-or-

You get poor or no playback while running video playback,

DVD playback, or game applications.

Solution: Do either of the following:

If you are using 32-bit color mode, change the color depth to 16-bit mode.

If you are using a desktop size of 1280×1024 or larger, reduce the desktop size and the color depth.

Battery Problems

Problem: The battery cannot be fully charged by the power-off method in

the standard charge time for your computer.

Solution: For details, see “Checking Battery Status” in Chapter 3.

Problem: Your computer shuts down before the battery status indicator shows empty,

-or-

Your computer operates after the battery status indicator shows empty.

Solution: Discharge and recharge the battery.

Problem: The operating time for a fully charged battery is short.

Solution: For details, see “Handling the Battery” in Chapter 3.

Problem: The computer does not operate with a fully charged battery.

Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

Problem: The battery does not charge.

Solution: For details, see “Handling the Battery” in Chapter 3.

Chapter 4. Solving computer problems 43

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Contents Lenovo 3000 G400 and G410 User Guide Page Contents Appendix D. Notices Read This First Vi Lenovo 3000 G400 and G410 User Guide Read This First Page This Guide and Other Publications Finding InformationFinding Information Be Careful about Where and How You Work Caring for Your ComputerImportant Tips Caring for Your Computer Be Gentle with Your ComputerCarry Your Computer Properly Take Care in Setting Passwords Handle Storage Media and Drives ProperlyOther Important Tips Cleaning Your Computer Keyboard Cleaning the Cover of Your ComputerCleaning Your Computer Display Lenovo Everest UG.book Page 8 Friday, August 17, 2007 540 PM Getting Started Getting Started Knowing the PartsTop View Lenovo 3000 G400 and G410 Num Lock Power buttonComputer display Scroll LockTouch pad Novo buttonCustom button Mute buttonSecurity keyhole AC power adapter jackWireless LAN*/Bluetooth* switch Right-side ViewLeft-side View PCI Express card slot USB 2.0 port left sideExternal microphone jack External headphone jackHard Disk Drive compartment Battery latch spring loadedBattery pack Bottom ViewFront View Ergonomic Information Accessibility and ComfortQuestions about Vision? What If You are Traveling?Basics Special Keys and ButtonsNumeric Keypad Function Key Combinations Mute Button Using the Touch PadSystem-status Indicators Status IndicatorsBattery Status Indicator Power-status indicatorsGeneral Tips for Preventing Problems Preventing ProblemsGetting Started Sequence of installation Path of drivers Installing Device DriversClick the Notification Area tab Learn How to Achieve All Day ComputingChecking Battery Status Your Computer BatteriesUsing the AC Adapter Handling the Battery Charging the BatteryUsing Passwords SecurityAttaching a Mechanical Lock Changing or Removing the User Password To set a User PasswordChanging or Removing the Supervisor Password To set a Supervisor PasswordHard Disk Passwords Changing or Removing the HDD Passwords Getting Started Solving Computer Problems Frequently Asked Questions Solving Computer ProblemsDisplay Problems TroubleshootingKeyboard Problems Password ProblemSleep or Hibernation Problems Click Advanced Settings Computer Screen ProblemsBattery Problems Hard Disk Drive Problem Startup ProblemOther Problems Upgrading and Replacing Devices Replacing the BatteryUpgrading the Hard Disk Drive Replacing the BatteryHandling a hard disk drive Upgrading the Hard Disk DriveUpgrading the Hard Disk Drive Replacing Memory Replacing Memory Replacing Memory Replacing Memory Getting Help and Service Getting Help and ServiceGetting Help on the Web Calling the Customer Support Center Getting Help and Service Getting Help around the World Getting Help and Service Type Service Appendix A. Warranty InformationWarranty Information Product or Country or Region Type Machine Warranty PeriodCourier or Depot Service Types of Warranty ServiceCustomer Replaceable Unit CRU Service On-site ServiceWarranty Service Telephone Numbers Lenovo Warranty Service Telephone NumbersPage Appendix B. Customer Replaceable Units CRUs Page Display Appendix C. Features and SpecificationsFeatures Storage deviceExpressCard slot FeaturesWireless features InterfaceSpecifications SpecificationsSpecifications Appendix D. Notices Wireless related information Wireless InteroperabilityTelevision output notice Usage Environment and Your Health FAXFederal Communications Commission FCC Statement Electronic Emissions NoticesJapanese Vcci Class B Statement Industry Canada Class B Emission Compliance StatementAvis de conformité à la réglementation d’Industrie Canada European Union EMC Directive Conformance StatementGeneral Recycling Statement EU Weee StatementsJapan Recycling Statements Lenovo 3000 G400 and G410 User Guide Page IBM Lotus Software Offer U. S. Or Canada Call Latin American Countries Trademarks European CountriesAsia Pacific Countries Index Part Number