Lenovo EVEREST UG.book Page 38 Friday, August 17, 2007 5:40 PM
Solving Computer Problems
Frequently Asked Questions
This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see “This Guide and Other Publications” on page 1.
What safety precautions should I follow when using my computer?
See the separate Safety and Warranty Guide for detailed information about safety.
How can I prevent problems with my computer?
See “Read This First” on page v, and also Chapter 2, “Caring for Your Computer,” on page 3 of this guide. More tips can be found in Chapter 3.
What are the main hardware features of my new computer?
More information can be found in Chapter 3.
Where can I find the detailed specifications for my computer?
See http://www.lenovo.com/support.
I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, or the keyboard.
See Appendix B, “Customer Replaceable Units (CRUs),” on page 61 of this guide.
My computer is not operating properly.
Study the relevant information in Chapter 3.
Where are the recovery discs?
Your computer did not come with a recovery disc or Windows disc. For an explanation of the alternative recovery methods offered by Lenovo, see “OneKey Recovery4.65 User Guide”
How can I contact the Customer Support Center?
See Chapter 6, “Getting Help and Service,” on page 53 of this Guide. For the phone numbers of the Customer Support Center nearest to you, see “Warranty Service Telephone Numbers” on page 59.
Where can I find warranty information?
See the separate Safety and Warranty Guide for detailed warranty information. For the warranty applicable to your computer, including the warranty period and type of warranty service, see Appendix A, “Warranty Information,” on page 57.
38Lenovo 3000 G400 and G410 User Guide