Lenovo G400 Types of Warranty Service, Customer Replaceable Unit CRU Service, On-site Service

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Lenovo EVEREST UG.book Page 58 Friday, August 17, 2007 5:40 PM

Types of Warranty Service

1.Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for you to install. Most CRUs are easy to install whereas others may require some technical skill and tools. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You may request that a Service Provider install some CRUs under one of the other types of warranty service designated for your product. Installation of external CRUs (such as mice, keyboards, or monitors) is your responsibility. Lenovo specifies in the materials shipped with a replacement CRU whether the defective CRU must be returned. When return is required, 1) return instructions, a prepaid return shipping label, and a container are included with the replacement CRU, and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.

2.On-site Service

Under On-site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.

3.Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you.

4.Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid unless specified otherwise) the product suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.

58Lenovo 3000 G400 and G410 User Guide

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Contents Lenovo 3000 G400 and G410 User Guide Page Contents Appendix D. Notices Read This First Vi Lenovo 3000 G400 and G410 User Guide Read This First Page Finding Information This Guide and Other PublicationsFinding Information Be Careful about Where and How You Work Caring for Your ComputerImportant Tips Caring for Your Computer Be Gentle with Your ComputerCarry Your Computer Properly Take Care in Setting Passwords Handle Storage Media and Drives ProperlyOther Important Tips Cleaning the Cover of Your Computer Cleaning Your Computer KeyboardCleaning Your Computer Display Lenovo Everest UG.book Page 8 Friday, August 17, 2007 540 PM Getting Started Getting Started Knowing the PartsTop View Lenovo 3000 G400 and G410 Scroll Lock Power buttonComputer display Num LockMute button Novo buttonCustom button Touch padRight-side View AC power adapter jackWireless LAN*/Bluetooth* switch Security keyholeLeft-side View External headphone jack USB 2.0 port left sideExternal microphone jack PCI Express card slotBottom View Battery latch spring loadedBattery pack Hard Disk Drive compartmentFront View Accessibility and Comfort Ergonomic InformationWhat If You are Traveling? Questions about Vision?Basics Special Keys and ButtonsNumeric Keypad Function Key Combinations Using the Touch Pad Mute ButtonStatus Indicators System-status IndicatorsPower-status indicators Battery Status IndicatorPreventing Problems General Tips for Preventing ProblemsGetting Started Installing Device Drivers Sequence of installation Path of driversYour Computer Batteries Learn How to Achieve All Day ComputingChecking Battery Status Click the Notification Area tabUsing the AC Adapter Charging the Battery Handling the BatteryUsing Passwords SecurityAttaching a Mechanical Lock To set a User Password Changing or Removing the User PasswordTo set a Supervisor Password Changing or Removing the Supervisor PasswordHard Disk Passwords Changing or Removing the HDD Passwords Getting Started Solving Computer Problems Solving Computer Problems Frequently Asked QuestionsTroubleshooting Display ProblemsPassword Problem Keyboard ProblemsSleep or Hibernation Problems Computer Screen Problems Click Advanced SettingsBattery Problems Hard Disk Drive Problem Startup ProblemOther Problems Replacing the Battery Upgrading and Replacing DevicesReplacing the Battery Upgrading the Hard Disk DriveUpgrading the Hard Disk Drive Handling a hard disk driveUpgrading the Hard Disk Drive Replacing Memory Replacing Memory Replacing Memory Replacing Memory Getting Help and Service Getting Help and ServiceGetting Help on the Web Calling the Customer Support Center Getting Help and Service Getting Help around the World Getting Help and Service Product or Country or Region Type Machine Warranty Period Appendix A. Warranty InformationWarranty Information Type ServiceOn-site Service Types of Warranty ServiceCustomer Replaceable Unit CRU Service Courier or Depot ServiceLenovo Warranty Service Telephone Numbers Warranty Service Telephone NumbersPage Appendix B. Customer Replaceable Units CRUs Page Storage device Appendix C. Features and SpecificationsFeatures DisplayInterface FeaturesWireless features ExpressCard slotSpecifications SpecificationsSpecifications Appendix D. Notices Wireless related information Wireless InteroperabilityTelevision output notice FAX Usage Environment and Your HealthElectronic Emissions Notices Federal Communications Commission FCC StatementEuropean Union EMC Directive Conformance Statement Industry Canada Class B Emission Compliance StatementAvis de conformité à la réglementation d’Industrie Canada Japanese Vcci Class B StatementEU Weee Statements General Recycling StatementJapan Recycling Statements Lenovo 3000 G400 and G410 User Guide Page IBM Lotus Software Offer U. S. Or Canada Call Latin American Countries Trademarks European CountriesAsia Pacific Countries Index Part Number
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