Lenovo G410, G400 warranty Getting Help around the World

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Lenovo EVEREST UG.book Page 55 Friday, August 17, 2007 5:40 PM

Getting Help and Service

Getting Help around the World

If you travel with your computer or relocate it to a country where your Lenovo machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow the instructions on the screen.

Chapter 7. Getting help and service 55

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Contents Lenovo 3000 G400 and G410 User Guide Page Contents Appendix D. Notices Read This First Vi Lenovo 3000 G400 and G410 User Guide Read This First Page This Guide and Other Publications Finding InformationFinding Information Be Careful about Where and How You Work Caring for Your ComputerImportant Tips Caring for Your Computer Be Gentle with Your ComputerCarry Your Computer Properly Take Care in Setting Passwords Handle Storage Media and Drives ProperlyOther Important Tips Cleaning Your Computer Keyboard Cleaning the Cover of Your ComputerCleaning Your Computer Display Lenovo Everest UG.book Page 8 Friday, August 17, 2007 540 PM Getting Started Getting Started Knowing the PartsTop View Lenovo 3000 G400 and G410 Num Lock Power buttonComputer display Scroll LockTouch pad Novo buttonCustom button Mute buttonSecurity keyhole AC power adapter jackWireless LAN*/Bluetooth* switch Right-side ViewLeft-side View PCI Express card slot USB 2.0 port left sideExternal microphone jack External headphone jackHard Disk Drive compartment Battery latch spring loadedBattery pack Bottom ViewFront View Ergonomic Information Accessibility and ComfortQuestions about Vision? What If You are Traveling?Basics Special Keys and ButtonsNumeric Keypad Function Key Combinations Mute Button Using the Touch PadSystem-status Indicators Status IndicatorsBattery Status Indicator Power-status indicatorsGeneral Tips for Preventing Problems Preventing ProblemsGetting Started Sequence of installation Path of drivers Installing Device DriversClick the Notification Area tab Learn How to Achieve All Day ComputingChecking Battery Status Your Computer BatteriesUsing the AC Adapter Handling the Battery Charging the BatteryUsing Passwords SecurityAttaching a Mechanical Lock Changing or Removing the User Password To set a User PasswordChanging or Removing the Supervisor Password To set a Supervisor PasswordHard Disk Passwords Changing or Removing the HDD Passwords Getting Started Solving Computer Problems Frequently Asked Questions Solving Computer ProblemsDisplay Problems TroubleshootingKeyboard Problems Password ProblemSleep or Hibernation Problems Click Advanced Settings Computer Screen ProblemsBattery Problems Hard Disk Drive Problem Startup ProblemOther Problems Upgrading and Replacing Devices Replacing the BatteryUpgrading the Hard Disk Drive Replacing the BatteryHandling a hard disk drive Upgrading the Hard Disk DriveUpgrading the Hard Disk Drive Replacing Memory Replacing Memory Replacing Memory Replacing Memory Getting Help and Service Getting Help and ServiceGetting Help on the Web Calling the Customer Support Center Getting Help and Service Getting Help around the World Getting Help and Service Type Service Appendix A. Warranty InformationWarranty Information Product or Country or Region Type Machine Warranty PeriodCourier or Depot Service Types of Warranty ServiceCustomer Replaceable Unit CRU Service On-site ServiceWarranty Service Telephone Numbers Lenovo Warranty Service Telephone NumbersPage Appendix B. Customer Replaceable Units CRUs Page Display Appendix C. Features and SpecificationsFeatures Storage deviceExpressCard slot FeaturesWireless features InterfaceSpecifications SpecificationsSpecifications Appendix D. Notices Wireless related information Wireless InteroperabilityTelevision output notice Usage Environment and Your Health FAXFederal Communications Commission FCC Statement Electronic Emissions NoticesJapanese Vcci Class B Statement Industry Canada Class B Emission Compliance StatementAvis de conformité à la réglementation d’Industrie Canada European Union EMC Directive Conformance StatementGeneral Recycling Statement EU Weee StatementsJapan Recycling Statements Lenovo 3000 G400 and G410 User Guide Page IBM Lotus Software Offer U. S. Or Canada Call Latin American Countries Trademarks European CountriesAsia Pacific Countries Index Part Number