Lenovo Y510 Computer Screen Problems, Screen is blank, Screen is unreadable or distorted

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Chapter 3. Troubleshooting

Computer Screen Problems

The screen is blank.

Do the following:

If you are using the AC adapter, or using the battery, and the battery status indicator is on (is blue), press Fn + to make the screen brighter.

If the Power indicator is in blinking blue, press any key or the power button to resume from the sleep mode.

If you still have the problem, do the Solution in the following problem “The screen is unreadable or distorted.”

The screen is unreadable or distorted.

Make sure that:

The display device driver is installed correctly.

The screen resolution and color quality are correctly set.

The monitor type is correct.

To check these settings, do as follows:

1.Right-click on the desktop, and select Personalize from the pull down menu.

2.Click Display Settings and check whether the screen resolution and color quality are correctly set.

3.Click the Advanced Settings button.

4.Click the Adapter tab.

5.Make sure that the correct device driver name is shown in the adapter information window.

Note:

The device driver name depends on the video chip that has been installed on your computer.

6.Click the Properties button. If you are prompted for an administrator password or confirmation, enter the password or provide confirmation. Check the “Device status” box and make sure the device is working properly. If not, click the Troubleshoot button.

7.Click the Monitor tab.

8.Make sure the information is correct.

9.Click the Properties button or the Troubleshoot button.

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Contents Lenovo IdeaPad Y510 Page Contents Read This First Read This First Getting to Know Your Computer Top ViewWireless LAN antennas Battery Capacity indicatorsSystem status indicators Power buttonAC power adapter jack Left-sideViewGetting to Know Your Computer LAN portIeee 1394 connector Getting to Know Your Computer Fan louversVGA port PCI Express card new card slotHeadphone/SPDIF jack external Right-side ViewMicrophone jack external Getting to Know Your Computer Video jack Optical drive types vary by modelModem Port Security keyholeBottom View Battery latch spring loadedSubwoofer Getting to Know Your Computer Battery pack Battery latch manualHard Disk Drive/ TV card Specific models only compartment ™ NotesFront View Wireless device switch Getting to Know Your Computer Array Microphone built-inMulti-media reader slot CIR portUsing Your Computer „ Putting your computer to Sleep„ Shutting Down Your computer ¾ WarningAdjusting the display „ Adjusting the brightness„ Switch between wide screen and normal screen Using Your ComputerUsing the Touch Pad Using the Keyboard „ Numeric Keypad„ Function Key Combinations Fn + PrtSc/SysRq System requestSpecial keys and buttons „ Novo button„ Touch inductive panel and multi-media buttons Touch inductive panel a~lMulti-media buttons m~n Drive in use System status indicatorsNum Lock Using Your Computer Caps Lock Power IndicatorBattery Status Indicator Wireless Device IndicatorWatching TV and DVD Playing a CD„ Watching TV „ Watching DVD„ Using Passwords Using the Integrated CameraSecuring your computer To set a Supervisor Password Changing or Removing the Supervisor Password To set a User passwordChanging or Removing the User Password Hard Disk PasswordsTo set a hard disk password Installing Device Drivers Changing or Removing the HDD PasswordsUsing battery and AC adapter „ Checking Battery Status„ Using the AC Adapter „ Your Computer Batteries„ Charging the Battery „ Handling the Battery Using Your Computer ™ NoteTroubleshooting Frequently Asked Questions„ Display Problems Troubleshooting„ Keyboard Problems „ a Password Problem„ Sleep or Hibernation Problems Troubleshooting Screen is blank „ Computer Screen ProblemsScreen is unreadable or distorted „ Sound Problems Incorrect characters appear on the screen„ a Hard Disk Drive Problem „ Battery Problems„ a Startup Problem Your computer does not respond „ Other ProblemsComputer does not start from a device you want Getting Help and Service Getting Help and ServiceGetting Help on the Web Getting Help and Service Getting Help around the World „ Be Careful about Where and How You Work Caring Your Computer„ Be Gentle with Your Computer Safety, Use, and Care Information„ Carry Your Computer Properly „ Handle Storage Media and Drives Properly „ Take Care in Setting Passwords„ Other Important Tips „ Cleaning the Cover of Your Computer „ Cleaning Your Computer Keyboard „ Cleaning Your Computer DisplayAccessibility and Comfort „ Ergonomic Information„ What If You are Traveling? „ Questions about Vision?Maintenance „ General Tips for MaintenanceSafety, Use, and Care Information Appendix A. Warranty Information Warranty Information„ Types of Warranty Service Lenovo Warranty Service Telephone Numbers Warranty Service Telephone NumbersAppendix B. Customer Replaceable Units CRUs Processor MemoryStorage device DisplayWireless features ExpressCard slotOptical drive CameraSpecifications Size Environment Power source AC adapter Battery packAppendix D. Notices „ Television output notice Appendix D. NoticesWireless related information „ Wireless Interoperability„ Usage Environment and Your Health Electronic Emissions Notices „ Federal Communications Commission FCC Statement„ Avis de conformité à la réglementation d’Industrie Canada „ Industry Canada Class B Emission Compliance Statement„ European Union EMC Directive Conformance Statement „ Japanese Vcci Class B Statement For Taiwan„ General Recycling Statement EU Weee Statements Japan Recycling Statements„ Disposing of a Lenovo Computer Components Copyright Lenovo 2007. All rights reserved. U.S. Government Appendix D. Notices Trademarks Index CPUIndex Handling