Lenovo Y510 warranty Getting Help around the World

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Chapter 4. Getting Help and Service

Getting Help around the World-----------------------------

If you travel with your computer or relocate it to a country where your Lenovo machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be available in all countries. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://consumersupport.lenovo.com, click Warranty, and follow the instructions on the screen.

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Contents Lenovo IdeaPad Y510 Page Contents Read This First Read This First Getting to Know Your Computer Top ViewSystem status indicators Wireless LAN antennasBattery Capacity indicators Power buttonGetting to Know Your Computer AC power adapter jackLeft-sideView LAN portVGA port Ieee 1394 connectorGetting to Know Your Computer Fan louvers PCI Express card new card slotHeadphone/SPDIF jack external Right-side ViewMicrophone jack external Modem Port Getting to Know Your Computer Video jackOptical drive types vary by model Security keyholeBottom View Battery latch spring loadedSubwoofer Hard Disk Drive/ TV card Specific models only compartment Getting to Know Your Computer Battery packBattery latch manual ™ NotesFront View Multi-media reader slot Wireless device switchGetting to Know Your Computer Array Microphone built-in CIR port„ Shutting Down Your computer Using Your Computer„ Putting your computer to Sleep ¾ Warning„ Switch between wide screen and normal screen Adjusting the display„ Adjusting the brightness Using Your ComputerUsing the Touch Pad Using the Keyboard „ Numeric Keypad„ Function Key Combinations Fn + PrtSc/SysRq System requestSpecial keys and buttons „ Novo button„ Touch inductive panel and multi-media buttons Touch inductive panel a~lMulti-media buttons m~n Drive in use System status indicatorsNum Lock Battery Status Indicator Using Your Computer Caps LockPower Indicator Wireless Device Indicator„ Watching TV Watching TV and DVDPlaying a CD „ Watching DVD„ Using Passwords Using the Integrated CameraSecuring your computer To set a Supervisor Password Changing or Removing the Supervisor Password To set a User passwordChanging or Removing the User Password Hard Disk PasswordsTo set a hard disk password Installing Device Drivers Changing or Removing the HDD Passwords„ Using the AC Adapter Using battery and AC adapter„ Checking Battery Status „ Your Computer Batteries„ Charging the Battery „ Handling the Battery Using Your Computer ™ NoteTroubleshooting Frequently Asked Questions„ Display Problems Troubleshooting„ Keyboard Problems „ a Password Problem„ Sleep or Hibernation Problems Troubleshooting Screen is blank „ Computer Screen ProblemsScreen is unreadable or distorted „ Sound Problems Incorrect characters appear on the screen„ a Hard Disk Drive Problem „ Battery Problems„ a Startup Problem Your computer does not respond „ Other ProblemsComputer does not start from a device you want Getting Help and Service Getting Help and ServiceGetting Help on the Web Getting Help and Service Getting Help around the World „ Be Careful about Where and How You Work Caring Your Computer„ Be Gentle with Your Computer Safety, Use, and Care Information„ Carry Your Computer Properly „ Handle Storage Media and Drives Properly „ Take Care in Setting Passwords„ Other Important Tips „ Cleaning the Cover of Your Computer „ Cleaning Your Computer Keyboard „ Cleaning Your Computer DisplayAccessibility and Comfort „ Ergonomic Information„ What If You are Traveling? „ Questions about Vision?Maintenance „ General Tips for MaintenanceSafety, Use, and Care Information Appendix A. Warranty Information Warranty Information„ Types of Warranty Service Lenovo Warranty Service Telephone Numbers Warranty Service Telephone NumbersAppendix B. Customer Replaceable Units CRUs Storage device ProcessorMemory DisplayOptical drive Wireless featuresExpressCard slot CameraSpecifications Size Environment Power source AC adapter Battery packAppendix D. Notices „ Television output notice Appendix D. NoticesWireless related information „ Wireless Interoperability„ Usage Environment and Your Health Electronic Emissions Notices „ Federal Communications Commission FCC Statement„ Avis de conformité à la réglementation d’Industrie Canada „ Industry Canada Class B Emission Compliance Statement„ European Union EMC Directive Conformance Statement „ Japanese Vcci Class B Statement For Taiwan„ General Recycling Statement EU Weee Statements Japan Recycling Statements„ Disposing of a Lenovo Computer Components Copyright Lenovo 2007. All rights reserved. U.S. Government Appendix D. Notices Trademarks Index CPUIndex Handling