Lenovo 3000 Y410 warranty Solving Computer Problems, Frequently Asked Questions

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Lenovo 3000Y410 UG.book Page 40 Friday, September 14, 2007 1:37 PM

Solving Computer Problems

Frequently Asked Questions

This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see “This Guide and Other Publications” on page 1.

What safety precautions should I follow when using my computer?

See the separate Safety and Warranty Guide for detailed information about safety.

How can I prevent problems with my computer?

See “Read This First” on page v, and also “Chapter 2. Caring for

Your Computer” on page 3 of this guide. More tips can be found in

Chapter 3.

What are the main hardware features of my new computer?

More information can be found in Chapter 3.

Where can I find the detailed specifications for my computer?

See http://www.lenovo.com/support.

I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, or the keyboard.

See “Appendix B. Customer Replaceable Units (CRUs)” on page 59 of this guide.

My computer is not operating properly.

Study the relevant information in Chapter 3.

Where are the recovery discs?

Your computer did not come with a recovery disc or Windows disc. For an explanation of the alternative recovery methods offered by Lenovo, see “OneKey Recovery4.65 User Guide”.

How can I contact the Customer Support Center?

See “Chapter 6. Getting Help and Service” on page 51 of this Guide. For the phone numbers of the Customer Support Center nearest to you, see “Warranty Service Telephone Numbers” on page 57.

Where can I find warranty information?

See the separate Safety and Warranty Guide for detailed warranty information. For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix A. Warranty Information” on page 55.

40Lenovo 3000 Y410 User Guide

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Contents Lenovo 3000 Y410 User Guide Page Contents Appendix D. Notices Read This First Vi Lenovo 3000 Y410 User Guide Read This First Page Finding Information This Guide and Other PublicationsFinding Information Be Careful about Where and How You Work Caring for Your ComputerImportant Tips Caring for Your Computer Be Gentle with Your ComputerCarry Your Computer Properly Take Care in Setting Passwords Handle Storage Media and Drives ProperlyOther Important Tips Cleaning the Cover of Your Computer Cleaning Your Computer KeyboardCleaning Your Computer Display Caring for Your Computer Getting Started Getting Started Knowing the PartsTop View Lenovo 3000 Y410 Wireless LAN antennas Status indicatorsIntegrated camera only on specific models Computer displayBattery pack Power buttonMicrophone built-in KeyboardVolume button EQ buttonTouch pad Touch pad buttonRight-side View Video jackEject button Optical drive types vary by modelLeft-side View Ieee 1394 connector USB 2.0 port left sideMulti-media reader slot PCI Express card slotBattery latch spring loaded Bottom ViewSubwoofer Memory RAM compartmentRear View Wireless LAN/Bluetooth* switch Front ViewInfrared port Internal speakerAccessibility and Comfort Ergonomic InformationWhat If You are Traveling? Questions about Vision?Basics Special Keys and ButtonsNumeric Keypad Function Key Combinations Volume and Mute Buttons Mute button Volume buttonUsing the Touch Pad Status Indicators Indicator MeaningPower Indicator Preventing Problems General Tips for Preventing ProblemsGetting Started Installing Device Drivers Sequence of installation Path of driversLearn How to Achieve All Day Computing Checking Battery StatusYour Computer Batteries Click the Notification Area tabUsing the AC Adapter Charging the Battery Handling the BatteryUsing Audio DJ Using the Integrated CameraMultimedia SecurityUsing Passwords To set a User PasswordChanging or Removing the User Password To set a Supervisor PasswordChanging or Removing the Supervisor Password Hard Disk PasswordsChanging or Removing the HDD Passwords Getting Started Solving Computer Problems Solving Computer Problems Frequently Asked QuestionsTroubleshooting Display ProblemsPassword Problem Keyboard ProblemsSleep or Hibernation Problems Computer Screen Problems Click Advanced SettingsBattery Problems Hard Disk Drive Problem Startup ProblemOther Problems Replacing the Battery Upgrading and Replacing DevicesReplacing the Battery Replacing MemoryReplacing Memory Replacing Memory Getting Help and Service Getting Help and ServiceGetting Help on the Web Calling the Customer Support Center Getting Help and Service Getting Help around the World Getting Help and Service Appendix A. Warranty Information Warranty InformationProduct or Country or Region Type Machine Warranty Period Type ServiceTypes of Warranty Service Customer Replaceable Unit CRU ServiceOn-site Service Courier or Depot ServiceLenovo Warranty Service Telephone Numbers Warranty Service Telephone NumbersPage Appendix B. Customer Replaceable Units CRUs Page Appendix C. Features and Specifications FeaturesStorage device DisplayFeatures Specifications SpecificationsSpecifications Appendix D. Notices Wireless related information Wireless InteroperabilityTelevision output notice FAX Usage Environment and Your HealthElectronic Emissions Notices Federal Communications Commission FCC StatementIndustry Canada Class B Emission Compliance Statement Avis de conformité à la réglementation d’Industrie CanadaEuropean Union EMC Directive Conformance Statement Japanese Vcci Class B StatementEU Weee Statements General Recycling StatementJapan Recycling Statements Lenovo 3000 Y410 User Guide Page Lenovo 3000 Y410 User Guide Trademarks Page Index Camera 11, 12, 23Part Number