Lenovo 3000 Y410 warranty Types of Warranty Service, Customer Replaceable Unit CRU Service

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Lenovo 3000Y410 UG.book Page 56 Friday, September 14, 2007 1:37 PM

Types of Warranty Service

1.Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for you to install. Most CRUs are easy to install whereas others may require some technical skill and tools. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You may request that a Service Provider install some CRUs under one of the other types of warranty service designated for your product. Installation of external CRUs (such as mice, keyboards, or monitors) is your responsibility. Lenovo specifies in the materials shipped with a replacement CRU whether the defective CRU must be returned. When return is required, 1) return instructions, a prepaid return shipping label, and a container are included with the replacement CRU, and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.

2.On-site Service

Under On-site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.

3.Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you.

4.Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid unless specified otherwise) the product suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.

56Lenovo 3000 Y410 User Guide

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Contents Lenovo 3000 Y410 User Guide Page Contents Appendix D. Notices Read This First Vi Lenovo 3000 Y410 User Guide Read This First Page Finding Information This Guide and Other PublicationsFinding Information Caring for Your Computer Be Careful about Where and How You WorkImportant Tips Be Gentle with Your Computer Caring for Your ComputerCarry Your Computer Properly Handle Storage Media and Drives Properly Take Care in Setting PasswordsOther Important Tips Cleaning the Cover of Your Computer Cleaning Your Computer KeyboardCleaning Your Computer Display Caring for Your Computer Getting Started Knowing the Parts Getting StartedTop View Lenovo 3000 Y410 Wireless LAN antennas Status indicatorsIntegrated camera only on specific models Computer displayBattery pack Power buttonMicrophone built-in KeyboardVolume button EQ buttonTouch pad Touch pad buttonRight-side View Video jackEject button Optical drive types vary by modelLeft-side View Ieee 1394 connector USB 2.0 port left sideMulti-media reader slot PCI Express card slotBattery latch spring loaded Bottom ViewSubwoofer Memory RAM compartmentRear View Wireless LAN/Bluetooth* switch Front ViewInfrared port Internal speakerAccessibility and Comfort Ergonomic InformationWhat If You are Traveling? Questions about Vision?Special Keys and Buttons BasicsNumeric Keypad Function Key Combinations Mute button Volume button Volume and Mute ButtonsUsing the Touch Pad Status Indicators Indicator MeaningPower Indicator Preventing Problems General Tips for Preventing ProblemsGetting Started Installing Device Drivers Sequence of installation Path of driversLearn How to Achieve All Day Computing Checking Battery StatusYour Computer Batteries Click the Notification Area tabUsing the AC Adapter Charging the Battery Handling the BatteryUsing Audio DJ Using the Integrated CameraMultimedia SecurityUsing Passwords To set a User PasswordChanging or Removing the User Password To set a Supervisor PasswordChanging or Removing the Supervisor Password Hard Disk PasswordsChanging or Removing the HDD Passwords Getting Started Solving Computer Problems Solving Computer Problems Frequently Asked QuestionsTroubleshooting Display ProblemsPassword Problem Keyboard ProblemsSleep or Hibernation Problems Computer Screen Problems Click Advanced SettingsBattery Problems Startup Problem Hard Disk Drive ProblemOther Problems Replacing the Battery Upgrading and Replacing DevicesReplacing the Battery Replacing MemoryReplacing Memory Replacing Memory Getting Help and Service Getting Help and ServiceGetting Help on the Web Calling the Customer Support Center Getting Help and Service Getting Help around the World Getting Help and Service Appendix A. Warranty Information Warranty InformationProduct or Country or Region Type Machine Warranty Period Type ServiceTypes of Warranty Service Customer Replaceable Unit CRU ServiceOn-site Service Courier or Depot ServiceLenovo Warranty Service Telephone Numbers Warranty Service Telephone NumbersPage Appendix B. Customer Replaceable Units CRUs Page Appendix C. Features and Specifications FeaturesStorage device DisplayFeatures Specifications SpecificationsSpecifications Appendix D. Notices Wireless Interoperability Wireless related informationTelevision output notice FAX Usage Environment and Your HealthElectronic Emissions Notices Federal Communications Commission FCC StatementIndustry Canada Class B Emission Compliance Statement Avis de conformité à la réglementation d’Industrie CanadaEuropean Union EMC Directive Conformance Statement Japanese Vcci Class B StatementEU Weee Statements General Recycling StatementJapan Recycling Statements Lenovo 3000 Y410 User Guide Page Lenovo 3000 Y410 User Guide Trademarks Page Index Camera 11, 12, 23Part Number
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