Lenovo 3000 Y410 warranty Getting Help around the World

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Lenovo 3000Y410 UG.book Page 53 Friday, September 14, 2007 1:37 PM

Getting Help and Service

Getting Help around the World

If you travel with your computer or relocate it to a country where your Lenovo machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow the instructions on the screen.

Chapter 6. Getting Help and Service 53

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Contents Lenovo 3000 Y410 User Guide Page Contents Appendix D. Notices Read This First Vi Lenovo 3000 Y410 User Guide Read This First Page This Guide and Other Publications Finding InformationFinding Information Caring for Your Computer Be Careful about Where and How You WorkImportant Tips Be Gentle with Your Computer Caring for Your ComputerCarry Your Computer Properly Handle Storage Media and Drives Properly Take Care in Setting PasswordsOther Important Tips Cleaning Your Computer Keyboard Cleaning the Cover of Your ComputerCleaning Your Computer Display Caring for Your Computer Getting Started Knowing the Parts Getting StartedTop View Lenovo 3000 Y410 Status indicators Wireless LAN antennasIntegrated camera only on specific models Computer displayPower button Battery packMicrophone built-in KeyboardEQ button Volume buttonTouch pad Touch pad buttonVideo jack Right-side ViewEject button Optical drive types vary by modelLeft-side View USB 2.0 port left side Ieee 1394 connectorMulti-media reader slot PCI Express card slotBottom View Battery latch spring loadedSubwoofer Memory RAM compartmentRear View Front View Wireless LAN/Bluetooth* switchInfrared port Internal speakerErgonomic Information Accessibility and ComfortQuestions about Vision? What If You are Traveling?Special Keys and Buttons BasicsNumeric Keypad Function Key Combinations Mute button Volume button Volume and Mute ButtonsUsing the Touch Pad Indicator Meaning Status IndicatorsPower Indicator General Tips for Preventing Problems Preventing ProblemsGetting Started Sequence of installation Path of drivers Installing Device DriversChecking Battery Status Learn How to Achieve All Day ComputingYour Computer Batteries Click the Notification Area tabUsing the AC Adapter Handling the Battery Charging the BatteryUsing the Integrated Camera Using Audio DJMultimedia SecurityTo set a User Password Using PasswordsTo set a Supervisor Password Changing or Removing the User PasswordHard Disk Passwords Changing or Removing the Supervisor PasswordChanging or Removing the HDD Passwords Getting Started Solving Computer Problems Frequently Asked Questions Solving Computer ProblemsDisplay Problems TroubleshootingKeyboard Problems Password ProblemSleep or Hibernation Problems Click Advanced Settings Computer Screen ProblemsBattery Problems Startup Problem Hard Disk Drive ProblemOther Problems Upgrading and Replacing Devices Replacing the BatteryReplacing Memory Replacing the BatteryReplacing Memory Replacing Memory Getting Help and Service Getting Help and ServiceGetting Help on the Web Calling the Customer Support Center Getting Help and Service Getting Help around the World Getting Help and Service Warranty Information Appendix A. Warranty InformationProduct or Country or Region Type Machine Warranty Period Type ServiceCustomer Replaceable Unit CRU Service Types of Warranty ServiceOn-site Service Courier or Depot ServiceWarranty Service Telephone Numbers Lenovo Warranty Service Telephone NumbersPage Appendix B. Customer Replaceable Units CRUs Page Features Appendix C. Features and SpecificationsStorage device DisplayFeatures Specifications SpecificationsSpecifications Appendix D. Notices Wireless Interoperability Wireless related informationTelevision output notice Usage Environment and Your Health FAXFederal Communications Commission FCC Statement Electronic Emissions NoticesAvis de conformité à la réglementation d’Industrie Canada Industry Canada Class B Emission Compliance StatementEuropean Union EMC Directive Conformance Statement Japanese Vcci Class B StatementGeneral Recycling Statement EU Weee StatementsJapan Recycling Statements Lenovo 3000 Y410 User Guide Page Lenovo 3000 Y410 User Guide Trademarks Page Camera 11, 12, 23 IndexPart Number