Lenovo 3000 Y410 warranty Battery Problems

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Lenovo 3000Y410 UG.book Page 45 Friday, September 14, 2007 1:37 PM

Solving Computer Problems

Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer.

Solution: This is an intrinsic characteristic of the TFT technology. Your computer’s display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time.

Problem: A message, “Unable to create overlay window,” appears when you try to start DVD playback.

-or-

You get poor or no playback while running video playback,

DVD playback, or game applications.

Solution: Do either of the following:

If you are using 32-bit color mode, change the color depth to 16-bit mode.

If you are using a desktop size of 1280×1024 or larger, reduce the desktop size and the color depth.

Battery Problems

Problem: The battery cannot be fully charged by the power-off method in

the standard charge time for your computer.

Solution: For details, see “Checking Battery Status” in Chapter 3.

Problem: Your computer shuts down before the battery status indicator shows empty,

-or-

Your computer operates after the battery status indicator shows empty.

Solution: Discharge and recharge the battery.

Problem: The operating time for a fully charged battery is short.

Solution: For details, see “Handling the Battery” in Chapter 3.

Problem: The computer does not operate with a fully charged battery.

Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

Problem: The battery does not charge.

Solution: For details, see “Handling the Battery” in Chapter 3.

Chapter 4. Solving Computer Problems 45

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Contents Lenovo 3000 Y410 User Guide Page Contents Appendix D. Notices Read This First Vi Lenovo 3000 Y410 User Guide Read This First Page This Guide and Other Publications Finding InformationFinding Information Important Tips Be Careful about Where and How You WorkCaring for Your Computer Carry Your Computer Properly Caring for Your ComputerBe Gentle with Your Computer Other Important Tips Take Care in Setting PasswordsHandle Storage Media and Drives Properly Cleaning Your Computer Keyboard Cleaning the Cover of Your ComputerCleaning Your Computer Display Caring for Your Computer Getting Started Top View Lenovo 3000 Y410 Getting StartedKnowing the Parts Status indicators Wireless LAN antennasIntegrated camera only on specific models Computer displayPower button Battery packMicrophone built-in KeyboardEQ button Volume buttonTouch pad Touch pad buttonVideo jack Right-side ViewEject button Optical drive types vary by modelLeft-side View USB 2.0 port left side Ieee 1394 connectorMulti-media reader slot PCI Express card slotBottom View Battery latch spring loadedSubwoofer Memory RAM compartmentRear View Front View Wireless LAN/Bluetooth* switchInfrared port Internal speakerErgonomic Information Accessibility and ComfortQuestions about Vision? What If You are Traveling?Numeric Keypad BasicsSpecial Keys and Buttons Function Key Combinations Using the Touch Pad Volume and Mute ButtonsMute button Volume button Indicator Meaning Status IndicatorsPower Indicator General Tips for Preventing Problems Preventing ProblemsGetting Started Sequence of installation Path of drivers Installing Device DriversChecking Battery Status Learn How to Achieve All Day ComputingYour Computer Batteries Click the Notification Area tabUsing the AC Adapter Handling the Battery Charging the BatteryUsing the Integrated Camera Using Audio DJMultimedia SecurityTo set a User Password Using PasswordsTo set a Supervisor Password Changing or Removing the User PasswordHard Disk Passwords Changing or Removing the Supervisor PasswordChanging or Removing the HDD Passwords Getting Started Solving Computer Problems Frequently Asked Questions Solving Computer ProblemsDisplay Problems TroubleshootingKeyboard Problems Password ProblemSleep or Hibernation Problems Click Advanced Settings Computer Screen ProblemsBattery Problems Other Problems Hard Disk Drive ProblemStartup Problem Upgrading and Replacing Devices Replacing the BatteryReplacing Memory Replacing the BatteryReplacing Memory Replacing Memory Getting Help on the Web Calling the Customer Support Center Getting Help and ServiceGetting Help and Service Getting Help and Service Getting Help around the World Getting Help and Service Warranty Information Appendix A. Warranty InformationProduct or Country or Region Type Machine Warranty Period Type ServiceCustomer Replaceable Unit CRU Service Types of Warranty ServiceOn-site Service Courier or Depot ServiceWarranty Service Telephone Numbers Lenovo Warranty Service Telephone NumbersPage Appendix B. Customer Replaceable Units CRUs Page Features Appendix C. Features and SpecificationsStorage device DisplayFeatures Specifications SpecificationsSpecifications Appendix D. Notices Television output notice Wireless related informationWireless Interoperability Usage Environment and Your Health FAXFederal Communications Commission FCC Statement Electronic Emissions NoticesAvis de conformité à la réglementation d’Industrie Canada Industry Canada Class B Emission Compliance StatementEuropean Union EMC Directive Conformance Statement Japanese Vcci Class B StatementGeneral Recycling Statement EU Weee StatementsJapan Recycling Statements Lenovo 3000 Y410 User Guide Page Lenovo 3000 Y410 User Guide Trademarks Page Camera 11, 12, 23 IndexPart Number