Lenovo 3000 Y410 warranty Hard Disk Drive Problem, Startup Problem, Other Problems

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Lenovo 3000Y410 UG.book Page 46 Friday, September 14, 2007 1:37 PM

Solving Computer Problems

A Hard Disk Drive Problem

Problem: The hard disk drive does not work.

Solution: In the Boot menu in BIOS Setup Utility, make sure that the hard disk drive is included in the Boot Sequence correctly.

A Startup Problem

Problem: The Microsoft® Windows operating system will not start.

Solution: Use the OneKey Recovery to help solve or identify your problem. For details about OneKey Recovery, see “OneKey Recovery4.65 User Guide”.

Other Problems

Problem: Your computer does not respond.

Solution: • To turn off your computer, press and hold the Power button for 4 seconds or more. If the computer still does not respond, remove the AC adapter and the battery.

•Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network.

Problem: The computer does not start from a device you want.

Solution: See the Startup menu of the BIOS Setup Utility. Make sure that the startup sequence in the BIOS Setup Utility is set so that the computer starts from the device you want.

Also make sure that the device from which the computer starts is enabled. In the startup menu in the BIOS Setup Utility, make sure that the device is included in the “Boot priority order” list. If it is included in the “Excluded from boot order” list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the “Boot priority order” list.

46Lenovo 3000 Y410 User Guide

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Contents Lenovo 3000 Y410 User Guide Page Contents Appendix D. Notices Read This First Vi Lenovo 3000 Y410 User Guide Read This First Page Finding Information This Guide and Other PublicationsFinding Information Be Careful about Where and How You Work Caring for Your ComputerImportant Tips Caring for Your Computer Be Gentle with Your ComputerCarry Your Computer Properly Take Care in Setting Passwords Handle Storage Media and Drives ProperlyOther Important Tips Cleaning the Cover of Your Computer Cleaning Your Computer KeyboardCleaning Your Computer Display Caring for Your Computer Getting Started Getting Started Knowing the PartsTop View Lenovo 3000 Y410 Integrated camera only on specific models Wireless LAN antennasStatus indicators Computer displayMicrophone built-in Battery packPower button KeyboardTouch pad Volume buttonEQ button Touch pad buttonEject button Right-side ViewVideo jack Optical drive types vary by modelLeft-side View Multi-media reader slot Ieee 1394 connectorUSB 2.0 port left side PCI Express card slotSubwoofer Battery latch spring loadedBottom View Memory RAM compartmentRear View Infrared port Wireless LAN/Bluetooth* switchFront View Internal speakerAccessibility and Comfort Ergonomic InformationWhat If You are Traveling? Questions about Vision?Basics Special Keys and ButtonsNumeric Keypad Function Key Combinations Volume and Mute Buttons Mute button Volume buttonUsing the Touch Pad Status Indicators Indicator MeaningPower Indicator Preventing Problems General Tips for Preventing ProblemsGetting Started Installing Device Drivers Sequence of installation Path of driversYour Computer Batteries Learn How to Achieve All Day ComputingChecking Battery Status Click the Notification Area tabUsing the AC Adapter Charging the Battery Handling the BatteryMultimedia Using Audio DJUsing the Integrated Camera SecurityUsing Passwords To set a User PasswordChanging or Removing the User Password To set a Supervisor PasswordChanging or Removing the Supervisor Password Hard Disk PasswordsChanging or Removing the HDD Passwords Getting Started Solving Computer Problems Solving Computer Problems Frequently Asked QuestionsTroubleshooting Display ProblemsPassword Problem Keyboard ProblemsSleep or Hibernation Problems Computer Screen Problems Click Advanced SettingsBattery Problems Hard Disk Drive Problem Startup ProblemOther Problems Replacing the Battery Upgrading and Replacing DevicesReplacing the Battery Replacing MemoryReplacing Memory Replacing Memory Getting Help and Service Getting Help and ServiceGetting Help on the Web Calling the Customer Support Center Getting Help and Service Getting Help around the World Getting Help and Service Product or Country or Region Type Machine Warranty Period Appendix A. Warranty InformationWarranty Information Type ServiceOn-site Service Types of Warranty ServiceCustomer Replaceable Unit CRU Service Courier or Depot ServiceLenovo Warranty Service Telephone Numbers Warranty Service Telephone NumbersPage Appendix B. Customer Replaceable Units CRUs Page Storage device Appendix C. Features and SpecificationsFeatures DisplayFeatures Specifications SpecificationsSpecifications Appendix D. Notices Wireless related information Wireless InteroperabilityTelevision output notice FAX Usage Environment and Your HealthElectronic Emissions Notices Federal Communications Commission FCC StatementEuropean Union EMC Directive Conformance Statement Industry Canada Class B Emission Compliance StatementAvis de conformité à la réglementation d’Industrie Canada Japanese Vcci Class B StatementEU Weee Statements General Recycling StatementJapan Recycling Statements Lenovo 3000 Y410 User Guide Page Lenovo 3000 Y410 User Guide Trademarks Page Index Camera 11, 12, 23Part Number