Hitachi 37PD5000, CMP5500, 55PD5000 Troubleshooting, Symptoms That Seemingly Appear to be Failures

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TROUBLESHOOTING

Symptoms That Seemingly Appear to be Failures

Make the checks suggested below depending on the symptoms observed. If the symptoms remain uncorrected, contact your dealer.

WARNING

Customer servicing can be hazardous.

Symptom

 

Point to check

See page

 

 

 

 

• No picture with the power-indicating lamp

 

• Check the way the power cable is connected.

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off.

 

• Press the power switch.

 

 

 

 

 

 

13

 

 

 

 

 

• The message “No Sync. Signal” or “Power

 

 

No sync signal is detected.

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Save” is displayed.

 

! No Sync. Signal

• Check the way the signal cable is connected.

 

 

 

• Make sure that the switch of the computer, imaging equipment ,

 

• No picture with the power indicating lamp

 

 

etc., is turned on.

 

 

 

 

lights in orange.

 

 

• Make sure the computer is not in the power-save mode.

 

 

 

 

• Check to see if the input selection matches the connection

 

 

 

 

 

 

 

 

terminal.

 

• The message “Invalid Scan Freq.” is

 

 

 

 

 

 

An input signal is not received normally.

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displayed.

 

! Invalid Scan Freq.

• Check to see if the input signal matches the monitor

 

 

 

 

 

 

 

 

 

specifications.

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• Check the way the signal cable is connected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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• The power indicating lamp is normally lit but

 

 

 

 

 

 

• Check the contrast and brightness settings (adjust them for higher

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no picture .

 

 

 

 

 

 

contrast and brightness).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check the way the signal cable is connected.

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• The display image appears flowing

 

 

 

 

 

 

• Adjust the dot clock frequency and phase. (Adjust the dot clock

 

 

 

 

 

 

 

 

slantwise.

 

 

 

 

 

 

frequency first, the dot clock phase next.)

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• Text displayed across the screen appears

 

 

 

 

 

 

(RGB input)

 

 

 

 

 

 

 

vertically streaked, with the characters in

 

 

 

 

 

 

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vertical columns blurred.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Text displayed across the screen appears

 

 

 

 

 

• Adjust the dot clock phase for the clearest viewing.

 

blurred.

 

 

 

 

 

(RGB input)

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•A fine pattern flickers when displayed on the

screen.

 

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• The remote control does not work.

• Check to see if the batteries are loaded in the remote control in

 

 

opposite direction.

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•Check to see if the batteries in the remote control are OK.

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Contents 37PD5200 55PMA500 Remarque English Features Contents Safety Instructions About the SymbolsBe careful in handling the battery of the remote control Be cautious of the power cord connectionBe sure to keep safety ground connection To Earth Fuse Blue to Neutral Cord ClampSafety Instructions Do not physically impact the remote control Precautions for the cable connectionPrecaution during transportation Set the sound volume at a suitable levelComponent Names Main UnitLoading Batteries Remote controlHandling the Remote Control Anti-tumble measures Installation InstructionsInstallation Securing to a wall or pillarConnecting to a PC Monitor rear panelPage Turning Power On and Off Operating InstructionsWhen a button is pressed, the volume adjustment Operating Instructions Volume AdjustmentInput Switching Audio MuteDisplay area selection diagram RGB input Size SwitchingInput Signal Screen Display Real mode positionOperating Instructions Using the Menu Screen On-screen display systemAutomatic Adjustment of Screen Position and the Clock Independent Operation of Multiple Monitors ID NoPicture Menu Audio Menu Timer MenuOff Timer Min 30Min 60Min 120Min 90Min On Timer Off Low Middle High Off OnFunction Menu Movie Setup MenuOff 1280x768 1366x768 Automatic Store Other FeaturesLanguage Menu Menu Display Registration conditionWhen the RGB, RGB2 input is selected Other Features Signal CheckPower Save Mode Status Display ActionAbout screen defects Image Retention of Plasma DisplayMethods to Reduce the Occurrence of Image Retention About residual imagesCheck the way the signal cable is connected TroubleshootingSymptoms That Seemingly Appear to be Failures Check to see if the input signal matches the monitorEnglish Troubleshooting Actions to Correct Abnormal Displays ExampleRGB terminal D-sub 15-pin connector Product SpecificationsSignal Input Pin Input signalWith Digital RGB signal input RGB1 input Product Specifications Signal InputRecommended Signal List DVI terminal DVI-DWith Analog RGB signal input RGB2 input Supplement With DVI-STB and RGB component setup Connecting to a Video Imaging DeviceAn example of connecting video imaging devices Optional Video Unit FunctionInput signal Display screen Remarks Display size selection diagramWhen you want to AV1 AV2 AV3 RGB2 RGB1 AV4Using a wide-screen monitor PressTime will display 2 pictures Operating Instructions Displaying Multi PicturePictures Split YNR Black Enhancement Auto Colour Film Mode PAL Comb FilterOperating Instructions Picture Menu Red Colour ManagementMagenta YellowAV2 1st step AV2 2nd step System Colour SystemVideo Input RGB2 1st step Audio InputScart Output RGB2 2nd stepVideo input With component input Input connector pin specificationsScart connector pin specifications Not UsedWith component input AV1, AV2 and RGB2-component input Product Specifications Recommended Signal ListWith R, G, B Video input AV2 and AV4 input KHz MHzFreeze button Remote control provided for the optional tuner unitOptional Tuner Unit Function RGB / Video buttons Time buttonPress this button to change input Surround On or Off Mode You may recall the picture mode byPicture mode is changed in following Pressing this button. Each time pressedButtons for Teletext Mode Monitor rear panel Connecting AntennaPrecautions when connecting the antenna TV AV1 AV2 AV3 RGB2 RGB1 AV4 Auto Full Zoom 149Zoom C149LPictures Split 4 pictures 12 pictures Activating the Split mode from the TV screenMulti Picture button Multi Mode button Button Pictures Sound modeOff-timer Display will go out in approximately 6 seconds TV positionSplit Strobe Picture FreezingFreeze button During TV mode AbcdeAuto Off Operating Instructions Setup MenuDuring Video signal input Bilingual / Dual sound broadcast Other FunctionsA2 / Nicam / Sound Multiplex Stereo sound broadcastDVD Player Selection Mode button Index button TV / Text button Cancel buttonOperating Instructions Other Functions ExampleIntermittent interference Snowy picture poor soundMultiple images sound O.K No picture or soundRF input Input terminals Model Serial Number DEALER/STORE Date Purchased Hitachi Atago Building
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