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| Error Messages |
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| The following table lists errors and maintenance messages that you can |
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| be dealt with by yourself. If Call service appears, turn off the printer, |
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| disconnect the power cord, and contact your service technician. |
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| If Call service or Error.Power off. is displayed, turn off the printer |
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| then turn it back on to see if the printer has recovered. If the printer has |
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| not recovered, turn off the printer, disconnect the power cord, and contact |
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| your service representative or authorized service center. |
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| Some errors cause the alarm to sound. To stop the alarm, press [Cancel]. |
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Message | Corrective Action | ||
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| This message is displayed when the Job Accounting function is enabled and an attempt to |
| Account error ## |
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| Press GO |
| specify job accounting settings or to register or delete an account fails. To return the printer to |
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| the |
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| The paper has run out in the paper source displayed. Supply paper according to the paper | |
| Add paper MPTray |
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| source displayed (paper cassettes, MP tray, or optional paper feeders).This message is |
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| displayed alternately with messages indicating the printer status, such as, Ready, Please |
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| wait, and Processing. |
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| F### represents a controller error (#=0, 1, 2, ...). Call for service. The printer does not | |
| Call service |
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| F000F###: |
| operate when this message is displayed. |
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| #### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer does not | |
| Call service |
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| ####:0123456 |
| operate when this message is displayed. The total number of pages printed is also indicated, |
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| e.g. 0123456. |
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| Displayed when data is being canceled. | |
| Canceling data |
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| The corresponding paper cassette is not installed. Install the cassette. The cassette number | |
| Cassette # |
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| not loaded |
| can be 1 (topmost) to 4 (bottom). |
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| Displayed when the paper type does not match the envelope switch setting. | |
| Change envelope |
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| switch position |
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| This message is displayed when a paper lift error has occurred in the paper source's | |
| Check |
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| cassette # |
| cassette. Pull out the cassette for the paper source displayed (either the paper cassettes or |
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| optional paper feeders) and check if the paper is loaded correctly. |
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| The message Call service is displayed when this error occurs repeatedly. |
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| This message warns following two cases. Install the new waste toner box. | |
| Check waste |
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| toner box |
| The waste toner box is not installed. |
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| The waste toner box is full. |
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| Please clean the inside of the printer. Refer to Cleaning the Printer on page | |
| Clean printer |
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| Press GO |
| This message will be displayed when replacing the toner container after the message |
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| Replace toner Clean printer is displayed. After cleaning the inside of the printer, |
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| press [GO] and the printer will be ready for printing. |
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| The front cover of the printer is open. Close the front cover. | |
| Close |
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| front cover |
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| The left cover of the printer is open. Close the left cover. | |
| Close |
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| left cover |
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Troubleshooting |