Message | Corrective Action | ||
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| The top cover of the printer is open. Close the printer top cover. |
| Close |
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| top cover |
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| This message is displayed when Remove Device was selected while a USB memory was |
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| Device busy |
| being used. |
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| The previous screen is displayed again 1 or 2 seconds. |
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| You attempted to print with a paper size and paper type that cannot be used for duplex | |
| Duplex disabled |
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| Press GO |
| printing. Press [GO] to print onto |
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| An account code must be entered. This message is displayed if you try to print from the | |
| Enter Account |
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| operation panel (e.g. printing a status page or using the Job Retention function) when the Job |
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| Accounting function is enabled. For more information, refer to Job Accounting (Job |
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| Accounting selection/setting) section of the Advanced Operation Guide. |
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| Displayed when the envelope switch is set to envelope mode. | |
| Envelope mode |
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| Turn the power switch off and then back on again. If this message still remains, turn the | |
| Error.Power off. |
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| F### |
| power switch off, and contact your service representative or authorized service center. |
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| The printer controller and operation panel cannot exchange data. Turn the printer off and | |
| Error.Power off. |
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| F000 |
| unplug it from the mains power supply. Then contact your service representative or |
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| authorized service center. See the back page of this manual for the relevant phone numbers. |
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| This message is displayed when the Job Accounting function is enabled and an attempt has | |
| Exceeded Max.out |
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| Press GO |
| been made to exceed the print limit set for each account. To return the printer to the print- |
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| ready status, press [GO]. |
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| For more information, refer to Job Accounting (Job Accounting selection/setting) section of |
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| the Advanced Operation Guide. |
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| The specified file was not found on the hard disk, RAM disk or memory card. For more | |
| File not found |
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| Press GO |
| information on the hard disk, RAM disk and memory cards, refer to Device Common |
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| (Selecting/Setting the common device) section of the Advanced Operation Guide. |
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| The hard disk installed in the printer is not formatted, and therefore cannot be read or written. | |
| Format error |
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| Hard disk |
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| The memory card inserted in the printer is not formatted, and therefore cannot be read or | |
| Format error |
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| Memory card |
| written. To format a memory card, follow the procedure in Memory Card (Using the memory |
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| card) section of the Advanced Operation Guide. |
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| A hard disk error has occurred. Look at the error code given in place of ## and refer to | |
| Hard disk err ## |
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| Press GO |
| Storage Error Codes on page |
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| The user ID entered for a private job is not correct. Check the user ID that you specified on |
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| ID error |
| the printer driver. For more information, refer to Job Box section of the Advanced Operation |
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| Guide. |
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| This message is displayed when the Job Accounting function is enabled and no account is | |
| Illegal Account |
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| Press GO |
| set for a transmitted print job or the specified account is not registered (the incorrect account |
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| is set). To return the printer to the |
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| For more information, refer to Job Accounting (Job Accounting selection/setting) section of |
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| the Advanced Operation Guide. |
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| Replace Maintenance Kit which is displayed on the message display. Replacement of the | |
| Install MK |
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| maintenance kit is necessary at every 200,000 images of printing and requires professional |
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| servicing. Contact your service technician. |
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Troubleshooting |