Kyocera Printer Troubleshooting: Cassette Not Loaded, Check Waste Toner Box, and Error Codes
Page 84

 

 

 

Error Messages

 

 

 

The following table lists errors and maintenance messages that you can

 

 

 

be dealt with by yourself.

 

 

 

If Call service or Error.Power off. is displayed, turn off the

 

 

 

printer then turn it back on to see if the printer has recovered. If the

 

 

 

printer has not recovered, turn off the printer, disconnect the power cord,

 

 

 

and contact your service representative or authorized service center.

 

 

 

Some errors cause the alarm to sound. To stop the alarm, press

 

 

 

[Cancel].

 

 

 

 

Message

Corrective Action

 

 

 

 

 

 

 

This message is displayed when the Job Accounting function is enabled and an attempt to

 

Account error ##

 

specify job accounting settings or to register or delete an account fails. To return the printer to

 

Press GO

 

the print-ready status, press [GO].

 

 

 

 

 

 

 

The paper has run out in the paper source displayed. Supply paper according to the paper

 

Add paper MPTray

 

source displayed (paper cassettes, MP tray, or optional paper feeders).This message is

 

 

 

displayed alternately with messages indicating the printer status, such as, Ready, Please

 

 

 

wait, and Processing.

 

 

 

F### represents a controller error (#=0, 1, 2, ...). Call for service. The printer does not

 

Call service

 

operate when this message is displayed.

 

F###:

 

 

 

 

 

 

 

 

 

#### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer does not

 

Call service

 

 

 

operate when this message is displayed. The total number of pages printed is also indicated,

 

####:0123456

 

e.g. 0123456.

 

 

 

 

 

 

 

Displayed when data is being canceled.

 

Canceling data

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The corresponding paper cassette is not installed. Install the cassette. The cassette number

 

Cassette #

 

 

 

can be 1 (topmost) to 4 (bottom).

 

not loaded

 

 

 

 

 

 

 

 

 

Displayed when the paper type does not match the envelope switch setting.

 

Change envelope

 

 

 

 

 

switch position

 

 

 

 

 

 

 

 

 

This message is displayed when a paper lift error has occurred in the paper source’s

 

Check

 

cassette. Pull out the cassette for the paper source displayed (either the paper cassettes or

 

cassette #

 

optional paper feeders) and check if the paper is loaded correctly.

 

 

 

The message Call service is displayed when this error occurs repeatedly.

 

 

 

This message warns following two cases. Install the new waste toner box.

 

Check waste

 

 

 

The waste toner box is not installed.

 

toner box

 

The waste toner box is full.

 

 

 

 

 

 

 

 

 

 

Please clean the inside of the printer. Refer to Cleaning the Printer on page 1-7.

 

Clean printer

 

 

 

This message will be displayed when replacing the toner container after the message

 

Press GO

 

Replace toner Clean printer is displayed. After cleaning the inside of the printer,

 

 

 

 

 

press [GO] and the printer will be ready for printing.

 

 

 

 

 

 

 

The left cover of the printer is open. Close the printer left cover.

 

Close

 

 

 

 

 

left cover

 

 

 

 

 

 

Troubleshooting

6-5

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Contents FS-2020D/FS-3920DN/FS-4020DN Contents CompactFlash CF Card 10-110-2 GlossaryLegal and Safety Information Legal Information Regarding TradenamesLimited Warranty License AgreementsIBM Program License Agreement LicenseTypeface Trademark Acknowledgement Monotype Imaging License AgreementGeneral Vii Open SSLeay License Original SSLeay LicensePage Interface Connectors Compliance and ConformitySafety Information Laser SafetyLaser Notice Radio Frequency TransmitterCdrh Regulations Ozone ConcentrationSafety Instructions Regarding Disconnection of Power Declaration of Conformity AustraliaCanadian Department of Communications Compliance Statement EN ISODisclaimer Energy Saving FunctionEnergy Star Energy Star Program Symbols Installation Precautions Other PrecautionsEnvironment Power Supply/Grounding the Machine Other precautionsHandling of plastic bags Precautions for Use Introduction-xx About the Operation Guide Conventions in This Guide Bracket BoldMachine Parts Components at the Front of the Printer Components at the Rear of the Printer Operation Panel Paper Handling General Guidelines Selecting the Right Paper Paper TypePaper Specifications SpecificationsGeneral Guidelines Paper AvailabilityMinimum and Maximum Paper Sizes Selecting the Right Paper ConditionComposition Paper SizesBasis weight Paper Weight Equivalence TableMoisture Content Bond Weight lb Europe Metric Weight g/m²Paper Grain Other Paper PropertiesSpecial Paper Paper type to be used Paper type to be selectedTransparency LabelsSpecification PostcardsEnvelopes Thick PaperColored Paper Preprinted Paper Recycled paperPaper Weight Paper TypePaper source Paper Type CassettePaper Handling Loading Paper Loading Paper into the Cassette Page Page Loading Paper Loading Paper into MP Multi-Purpose Tray Page Loading Envelopes into the MP Tray Connecting and Printing Connecting the USB Cable Connecting the Network CableConnecting the Parallel Cable ConnectionsConnecting the Power Cord TCP/IP, TCP/IP IPv6 settings Changing Network Interface ParametersNetwork Off TCP/IP IPv6 OffTCP/IP Subnet Mask and GatewayTCP/IP IPv6 On RAStateless Off DHCPv6 Off ?Off SecurityTCP/IP IPv6 RAStateless and DHCPv6Password If you are using NetWare, AppleTalk, IPP, SSL Server orNetWare AppleTalk On IPP Off SSL Server Off IPSec OffSecurity Level High NetWare Frame Type Auto ?Auto?802.3 ?802.2AppleTalk On ?On IPP On AppleTalk?Off IPSec On ?On SSL ServerIPSec Security Level High Security LevelAdjust/ Maintenance Print Network Status Page ? Printing a Network Interface StatusInstalling the Printer Driver Installing the Printer Driver on Windows PCExpress Mode Custom Mode Installing the Printer Driver on Mac OS Open System Preferences and click Print & Fax Page Page Accessing the Status Monitor Status MonitorExiting the Status Monitor Screen OverviewStatus Monitor icon Status Monitor Settings Sound Notification TabAppearance Tab Uninstalling Software Windows PC Maintenance Toner Container Replacement Frequency of toner container replacementGeneral Information Starter Toner ContainerReplacing the Toner Container Close the top cover Proceed to the next section Maintenance Replacing the Waste Toner Box Page Cleaning the Printer Prolonged Non-Use and Moving of the Printer Prolonged Non-useMoving the Printer Troubleshooting Symptom Check Items Corrective Actions TipsPrint Quality Problems Printed Results Corrective ActionDirt on the top edge or back Error Messages Message Corrective ActionDuplex disabled Envelope modeFormat error Close Rear unitInstall MK Kpdl errorSwitches Job not storedOriginal toner Installed Size errorMissing Developer unitCassette Wrong AccountWrong ID Storage Error Codes Hard Disk ErrorsCompactFlash CF Card and USB Flash Memory Errors Code MeaningReady, Data, and Attention Indicators RAM Disk ErrorsIndicatorDescription Clearing Paper Jams Possible Paper Jam LocationsPaper jam message Description Reference Location General Considerations for Clearing Jams Utilizing Online Help MessagesMP Tray Paper Cassette/Paper Feeder Duplexer Inside the Printer Rear Unit Envelope Feeder Bulk Paper FeederUsing the Operation Panel General Information Understanding the Operation Panel GO KeyError Codes Message DisplayStatus Information Message MeaningIndicators in Message Display Ready, Data, and Attention IndicatorsIndicator ReadyCancel Key Canceling a Printing JobKeys GO KeyCursor Keys OK KeyUsing the Menu Selection System Entering the Mode Selection MenuMenu Selection System Setting a Menu Cancelling Menu SelectionSelecting a Menu Setting a Mode Selection Menu Report PrintReport Print Print Menu MapPrint Menu Map ? Menu Map Menu Map SamplePrint Status Print Status Page ?Understanding the Status Firmware Version Print Fonts List Print Hard Disk File ListPrint RAM Disk File List Print Fonts List ?Print Mem. Card File List Print Mem. Card File List ?USB Memory USB flash memory selection Print File Printing a fileUSB Memory 00FolderRemove Device Removing the USB flash memory Copies 010 Paper Source ? Cassette Remove Device ?Print File List ? Copies Number of copiesJob Box Job RetentionQuick Copy Proof-and-Hold Private Print Stored Job Quick Copy Using Quick Copy Job StorageJob Box Using Proof-and-Hold Printing Additional Copies using Quick CopyDeleting a Quick Copy Job Printing Remaining Copies of a Proof-and-Hold Job Deleting a Proof-and-Hold JobPrivate/Stored Printing a Private Print/Stored Job Private/Stored ?Harold Arlen ?Agenda CopiesReleasing a Private/Stored Job Job Box Configuration Deleting a Private/Stored JobChanging the Maximum Number of Quick Copy Counter Viewing the counter value Counter Printed PagesPaper Settings MP Tray Size Setting MP tray paper size MP Tray Type Setting the MP tray paper typeMP Tray Size ? A4 Cassette 1 to 4 Size Setting the cassette paper size MP Tray TypeSetting the Paper Size from the Operation Panel Custom Paper SizeCassette Size ? Custom Unit ? mm Unit Selecting the unit of measurementEntering the Width and Length Cassette 1 to 4 Type Setting the cassette paper type Cassette TypeType Adjust Creating custom paper type Paper Weight ? NormalReset Type Adjust Resetting the custom paper type Duplex Path ? Enable Reset Type Adjust ?Duplex Path Setting the duplex path Print Settings Print SettingsPaper Source Selecting the paper feed source MP tray Cassette 1 CassettePaper Feed Mode Setting the paper feed source Paper Feed Mode ? AutoWhen the Paper Runs Out During Printing Duplex Duplex printing Duplex ? OffCustom 1 to Binding ModesEmulation Setting the emulation Paper Output Selecting the output stackOverride A4/LT Overriding difference between A4 and Letter Paper Output Top tray FaceDn Paper Output ?Top tray FaceDnEmulation ? PCL Alternative Emulation for Kpdl EmulationFont Select Selecting the default font Error Report ? OnError Report Printing Kpdl errors Font Select Internal I000Changing the Default Font Size Font Select Internal Courier Regular ?Regular Size PointsSelecting Regular or Dark Courier/Letter Gothic Code Set Setting the code set Font Select Internal Pitch 10.00 cpi CpiCode Set IBM PC-8 Code Set ?IBM PC-8 Character PitchPrint Quality Setting print quality KIR Mode ? OnKIR Mode Selecting the KIR mode Print QualityEcoPrint Mode Selecting the EcoPrint mode Resolution Selecting the print resolutionPrint Density Selecting the print density Set Setting pagination Set Copies 001Orientation Print orientation LF Action Linefeed CR Action Carriage-ReturnWide A4 Wide A4 pitch Wide A4 ? Off Network Network settings TCP/IP IPv4 settingsNetwork TCP/IP ? Off Dhcp Dhcp setting IP Address IP address settingDhcp ? Off Subnet Mask Subnet mask setting Gateway Gateway settingTCP/IP IPv6 IPv6 settings Bonjour Bonjour settingBonjour ? Off TCP/IP IPv6 ? Off RAStateless RA Stateless setting DHCPv6 DHCPv6 settingRAStateless ? Off DHCPv6 ? Off Device Common Selecting/Setting the common device MSG Language Selecting the message languageDevice Common MSG Language ? EnglishBuzzer Alarm Buzzer setting Key Confirm. Key confirmation tone settingJob End Job completed tone setting Buzzer Key Confirm. ? On Job End ? OffReady ? Off Error ? On Ready Preparation completed tone settingError Error tone setting RAM Disk Mode Using the RAM disk RAM Disk Mode ? OffHard Disk Using the optional hard disk RAM Disk Size Setting the RAM disk sizeRAM Disk Size 119MByte Hard DiskMemory Card Using the CF card Format ?Memory Card Format Formatting hard diskError Handling Error detection setting Error HandlingFormat Formatting CF card Duplex Duplex printing error detection setting Duplex ? Off Paper Mismatch ? OnTimer Timer setting Timer Form Feed Time Out 030secForm Feed Time Out Automatic form feed timeout setting Sleep Timer 030 min Error Clear Timer 030sec Auto Error Clear Auto error clear settingMemory overflow Press GO Print overrun Press GO Kpdl error Error Clear Timer Setting the error clear timeAuto Panel Reset Auto panel reset settings Panel Reset Timer Setting the panel reset timerAuto Sleep Setting the sleep timer ID Administrator ID input SecurityPassword Administrator Password input Block Interface external device block settingPassword Block USB Host ? Unblock USB Host USB memory slot settingUSB Device USB interface setting Parallel I/F Parallel interface settingOption I/F Network interface card setting NetWare NetWare setting Frame Type Frame type settingNetWare ? On Frame Type ? Auto Auto 802.3 Ethernet-II 802.2AppleTalk AppleTalk setting IPP IPP settingAppleTalk AppleTalk ? On IPP ? OffSSL Server SSL Server setting DES SSL Server DES settingSSL Server SSL Server ? Off DES ? Off 3DES SSL Server 3DES setting AES SSL Server AES settingIPP over SSL SSL Server IPP over SSL setting 3DES ? Off AES ? Off IPP over SSL ? OffIPSec IPSec setting Security Level Security level settingHttps SSL Server Https setting Https ? Off IPSec IPSec ? OffJob Accounting Job Accounting selection/setting Job AccountingJob Accounting Job Accounting selection/setting Password Job Accounting ? Off Enter AccountJob Accounting enabled Select Account Department-specific settings Select Account ?00000000 Counter 0000100 Restriction ? OffCounter Account-specific counter management Restriction Print restriction selectionMaximum Output Reset Counter? Maximum Output Maximum print output settingReset Counter Counter reset Maximum Output appearsAdd Account Department registration Delete Account Department removalAdd Account Delete Account ?001 Print Job Accounting List Job Accounting list output Print Job Accounting List?Admin Administrator settings Admin PasswordID Administrator ID input Password Administrator Password inputChange ID Administrator ID change Change Password Administrator Password change002 Change Password Change Password appearsPage Adjust/Maintenance Adjust/Maintenance selection/setting Adjust/ Maintenance Restart Printer ?Restart Printer Service for maintenance Service Print Status Page ? Print Network Status Page ?Print Status Page Printing the service status Print Network Status Page Printing the network statusDRUM-CTRL Setting the automatic drum surface refreshing Drum Setting the drum refleshing modePrint Test Page ? Developer Initializing the developer unitUsing the Operation Panel Option OptionGeneral Information Precautions for handling the memory module Expansion Memory ModulesInstalling the Memory Module Removing a Memory ModuleVerifying the expanded memory Remove the right coverPaper Feeder PF-310 CompactFlash CF Card PT-310 Faceup Output Tray for FS-3920DN/FS- 4020DN IB-31 Network Interface Cards For FS-2020DOther Options PF-315 Bulk Paper Feeder for FS-3920DN/FS- 4020DNEF-310 Envelope Feeder for FS-3920DN/FS-4020DN HD-5A Hard DiskComputer Interface Specifications Interface SignalsParallel Interface USB InterfaceFeatures Network InterfaceEMI Countermeasures Appendix Specifications Description FS-2020D FS-3920DN FS-4020DNPDL Prescribe Environmental Standard Requirements Glossary Additional memoryKpdl Sleep mode 11-4 Index NumericsIndex-2 Index-3 Index-4 Index-5 Index-6 Memo Memo Page Page Rev.1.0
Related manuals
Manual 2 pages 61.19 Kb Manual 87 pages 18.75 Kb

FS-3920DN specifications

The Kyocera FS-3920DN is a robust and efficient monochrome laser printer designed specifically for small to medium-sized businesses. This multifunctional printer is known for its reliability and high-performance printing capabilities, making it an ideal choice for organizations that require fast, high-quality document output.

One of the standout features of the FS-3920DN is its impressive printing speed. It can produce up to 40 pages per minute (ppm), which significantly enhances productivity, especially in busy office environments where time is of the essence. The first printout is delivered in as little as 5.9 seconds, ensuring that users spend minimal time waiting for documents.

The printer is equipped with a dual-side printing option, which not only helps to save paper but also reduces printing costs. This automatic duplex printing feature is an attractive benefit for companies looking to adopt environmentally friendly practices.

In terms of print quality, the FS-3920DN boasts a resolution of 1200 x 1200 dpi, producing sharp and clear text along with detailed graphics. This makes it suitable for a variety of documentation needs, from simple text documents to more complex reports and presentations.

The printer utilizes Kyocera's advanced toner technology, which results in a longer lifespan and lower cost per page. The eco-friendly ECOSYS technology ensures that the printer is not only efficient but also sustainable, thereby contributing to reduced environmental impact through lower waste generation.

Connectivity options are extensive, with USB and Ethernet ports available for seamless integration into existing networks. Additionally, the FS-3920DN is compatible with mobile printing options, allowing users to print directly from their smartphones and tablets. This flexibility is particularly beneficial in modern office settings where mobility is a key factor.

Moreover, the FS-3920DN's compact design enhances its usability in limited spaces without compromising functionality. Its user-friendly control panel simplifies operation, making it accessible even for those with minimal technical skills.

Overall, the Kyocera FS-3920DN stands out in the competitive landscape of office printers with its blend of high-speed performance, quality output, cost-efficiency, and environmental consideration, making it a smart investment for any enterprise focused on enhancing productivity while maintaining a commitment to sustainability.
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