Lexmark X342n, 340n, X340 manual Troubleshooting

Page 71

10 Troubleshooting

Setup troubleshooting on page 72

Jams and misfeeds troubleshooting on page 75

Print and copy troubleshooting on page 84

Print quality troubleshooting on page 85

Scan troubleshooting on page 88

Fax troubleshooting on page 89

Error messages troubleshooting on page 91

Troubleshooting

71

Image 71
Contents X340, X340n, X342n MFP Conventions Safety informationEdition January Contents Printing Maintaining the MFP 102 Finding information about the MFP Description Where to findFinding information about the MFP Lexmark Æ Lexmark X34x Series Readme fileWeb site Click Start Æ Programs or All Programs ÆClearance space Setting up the MFPSetting up the MFP Installing an overlay for another language Installing an overlay for another languageInstalling an additional paper tray Installing an additional paper trayGetting the MFP ready to print and scan Installing the software for USB attachGetting the MFP ready to print and scan Installing the software for network attach X342n only Getting the MFP ready to fax Connecting directly to a telephone wall jackGetting the MFP ready to fax Connecting to a telephone Getting the MFP ready to copy Getting the MFP ready to copyUse Learning about the MFPUnderstanding the parts of the MFP Learning about the MFPUnderstanding the parts of the MFP Understanding the parts of the MFP Press Using the control panel buttonsUsing the control panel buttons Use this Programming a shortcut, see Setting up shortcuts onFax mode Navigating the control panel menus Using the control panel menusPrinting a network setup page X342n only Using the control panel menusFax Advanced menu Copy Defaults menuFax Defaults menu Changing the default modeSetting the Timeout option Enable Dhcp IP Address Netmask Gateway Setting the network options X342n onlyUsing the MFP software Using the MFP softwareUsing Print Properties Using the Print Properties tabsUsing Qlink USB attach only Using Presto! PageManager USB attach onlyLoading paper and original documents Loading paper and original documentsLoading paper in the paper tray Loading paper in the paper tray Loading paper in the paper tray Loading paper in the paper tray Loading paper in the manual feeder Loading paper in the manual feederSheet paper Size mm/in Tray Manual feeder Tray optional Loading various paper typesLoading various paper types Input source/capacity1Card stock4 Sheet paper Size mm/in TraySetting the paper type and size Setting the paper type and sizeUsing the control panel Using the computerLoading original documents into the ADF Loading original documents into the ADFLoading original documents on the scanner glass Loading original documents on the scanner glassSelecting an output location Selecting an output locationFront output tray Rear paper exitPrinting PrintingPrinting a document Printing an envelopePrinting transparencies Printing transparenciesPrinting collated copies Printing multiple pages on one sheetPrinting the last page first reverse order Printing the last page first reverse orderScanner glass FaxingFaxing Sending a fax Sending a faxSending a fax automatically Sending a fax manuallySending a fax to a group broadcast fax Sending a fax at a scheduled time delay sendReceiving a fax automatically Receiving a faxAdding a prefix before dialing Adding a pause while dialingReceiving a fax manually Setting up fax forwardingForwarding faxes Printing fax activity reports Customizing fax settingsSetting up shortcuts Printing fax activity reportsCustomizing fax settings Using the Speed Dial buttonsUsing the Phone Book Setting the Station ID Setting the distinctive ringKey Characters Canceling a fax jobCanceling a fax job Entering charactersCopying CopyingMaking a copy Collating copies Collating copiesCopying multiple pages onto a single sheet Paper Saver Enlarging or reducing an image Enlarging or reducing an imageScanning ScanningScanning documents using the control panel USB attach only Scanning documents using the control panel USB attach onlyScanning documents using the computer USB attach only Configuring additional applications for scanning Scanning text for editing OCR Scanning text for editing OCRScanning over a network Customizing scan settingsScanning over a network Understanding Scan options Understanding Scan optionsUnderstanding Scan options Maintaining the MFP Maintaining the MFPRemoving a toner cartridge Installing a toner cartridge Installing a toner cartridgeRedistributing toner Redistributing tonerRedistributing toner Replacing the photoconductor Replacing the photoconductorReplacing the photoconductor Cleaning the MFP Cleaning the MFPCleaning the scanner glass Cleaning the outside of the MFPCleaning the inside of the MFP Cleaning the MFP Part number Average yield Ordering suppliesRecycling Lexmark products Ordering suppliesTroubleshooting TroubleshootingSymptom Solution Setup troubleshootingSetup troubleshooting Setup troubleshooting Removing and reinstalling the drivers software Paper and original documents on Jams and misfeeds troubleshootingJams and misfeeds troubleshooting Clear the paper jam. See Clearing a paper jam onMessage Location of jam Go to Clearing a paper jam200/201 Paper Jam Jams and misfeeds troubleshooting Close the front cover Press Start to resume printing Paper Jam 241/242 Paper Jam Insert the paper tray Press Start to resume printing 290/291/292 Scanner Jam Problem Solution Print and copy troubleshootingPrint and copy troubleshooting Print quality troubleshooting Print quality troubleshootingManual feeder on ProblemPhotoconductor. For more information, see Replacing Scan troubleshooting Scan troubleshootingFax troubleshooting Fax troubleshootingFax troubleshooting Paper tray on Error messages troubleshootingError messages troubleshooting Loading paper in the manual feeder onSee 202 Paper Jam on Size onInformation, see Redistributing toner on See 200/201 Paper Jam onSee 290/291/292 Scanner Jam on See 241/242 Paper Jam onSee 251 Paper Jam on Electronic emission notices Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity Japanese Vcci notice Other telecommunications notices Physical address Machine type Mailing addressMeter average sound pressure, dBA Mode Description Power consumptionNoise emission levels Printer energy consumption101 ADF IndexIndex 104 105

340n, X340, X342n specifications

The Lexmark X342n, X340, and 340n printers are notable entries in the multifunctional printer category, especially designed for small to medium-sized businesses that require reliable printing, copying, scanning, and faxing capabilities. These models nimbly balance performance, efficiency, and quality, making them ideal for both office environments and personal use.

One of the primary features of the Lexmark X342n model is its multifunctionality, enabling users to print, scan, copy, and fax documents with ease. This all-in-one capability not only saves space but also reduces the need for multiple devices, leading to cost savings and increased efficiency. The X342n excels in print quality, delivering sharp text documents and high-resolution graphics. It boasts a print speed of up to 35 pages per minute, ensuring that users can handle large print jobs quickly and efficiently.

In terms of technology, the Lexmark X340 series incorporates advanced laser printing technology that provides consistent and high-quality output. The units use a high-yield toner cartridge, which not only contributes to better print quality but also reduces the frequency of cartridge replacements, further enhancing productivity. The printers support various paper sizes and weights, accommodating a wide range of printing needs, from standard letter-size documents to heavier media.

Networking capabilities are another highlight of these models. The X342n features built-in Ethernet connectivity, allowing users to share the printer seamlessly across a network. This is particularly beneficial in a busy office where multiple users need access to the printing features. The X340 and 340n, while slightly more basic, still offer effective connectivity options that cater to individual or small workgroup requirements.

Moreover, while the Lexmark X340 series primarily focuses on monochrome printing, it remains efficient in handling a variety of tasks with professional-grade reliability. Users will appreciate the intuitive control panel, which provides easy navigation through various functions and settings, simplifying the user experience.

In summary, the Lexmark X342n, X340, and 340n printers stand out for their multifunctionality, impressive print speeds, and robust networking capabilities. Built with the latest laser printing technology, these devices meet the diverse demands of modern workplaces and contribute effectively to enhanced productivity. Their ease of use combined with their economical operation makes them a powerful choice for organizations looking for dependable printing solutions.