Lexmark 340n, X340, X342n manual Fax troubleshooting

Page 90

Problem

Solution

 

 

Can receive but not send faxes

Make sure the document is loaded correctly into the ADF or on the scanner

 

glass. For more information, see Faxing on page 42.

 

 

 

Check the Prefix setting.

 

1

From the control panel, press Fax.

 

2

Press Menu.

 

 

3

Press

or

repeatedly until FAX DEFAULTS appears.

 

4

Press .

 

 

 

5

Press

or

repeatedly until Prefix appears.

 

6

Press .

 

 

 

7

Enter the numbers you would like to have dialed before each telephone

 

 

number.

 

 

 

8

Press .

 

 

 

9

Press Stop to return to the Ready prompt.

 

 

 

If you used a Speed Dial button:

 

•

Check to make sure it has been programmed for the number that you

 

 

wish to dial. For more information, see Setting up shortcuts on

 

 

page 47.

 

 

 

•

As an alternative, dial the telephone number manually.

 

 

MFP receives a blank fax

Ask the sender to verify the original document was loaded correctly.

 

 

 

Check the toner cartridge, and replace it if necessary.

 

 

Received fax has poor quality

Ask that the sender:

 

•

Check that the quality of the original document is satisfactory.

 

•

Resend the fax. There may have been a problem with the quality of the

 

 

telephone line connection.

 

•

Increase the fax scan resolution.

 

 

 

 

 

Fax troubleshooting

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Contents X340, X340n, X342n MFP Safety information Edition JanuaryConventions Contents Printing Maintaining the MFP 102 Description Where to find Finding information about the MFPFinding information about the MFP Click Start Æ Programs or All Programs Æ Readme fileWeb site Lexmark Æ Lexmark X34x SeriesSetting up the MFP Setting up the MFPClearance space Installing an overlay for another language Installing an overlay for another languageInstalling an additional paper tray Installing an additional paper trayInstalling the software for USB attach Getting the MFP ready to print and scanGetting the MFP ready to print and scan Installing the software for network attach X342n only Connecting directly to a telephone wall jack Getting the MFP ready to faxGetting the MFP ready to fax Connecting to a telephone Getting the MFP ready to copy Getting the MFP ready to copyLearning about the MFP Learning about the MFPUnderstanding the parts of the MFP UseUnderstanding the parts of the MFP Understanding the parts of the MFP Using the control panel buttons Using the control panel buttonsPress Programming a shortcut, see Setting up shortcuts on Fax modeUse this Using the control panel menus Using the control panel menusPrinting a network setup page X342n only Navigating the control panel menusCopy Defaults menu Fax Advanced menuChanging the default mode Setting the Timeout optionFax Defaults menu Setting the network options X342n only Enable Dhcp IP Address Netmask GatewayUsing the Print Properties tabs Using the MFP softwareUsing Print Properties Using the MFP softwareUsing Presto! PageManager USB attach only Using Qlink USB attach onlyLoading paper and original documents Loading paper in the paper trayLoading paper and original documents Loading paper in the paper tray Loading paper in the paper tray Loading paper in the paper tray Loading paper in the manual feeder Loading paper in the manual feederInput source/capacity1 Loading various paper typesLoading various paper types Sheet paper Size mm/in Tray Manual feeder Tray optionalSheet paper Size mm/in Tray Card stock4Using the computer Setting the paper type and sizeUsing the control panel Setting the paper type and sizeLoading original documents into the ADF Loading original documents into the ADFLoading original documents on the scanner glass Loading original documents on the scanner glassRear paper exit Selecting an output locationFront output tray Selecting an output locationPrinting an envelope PrintingPrinting a document PrintingPrinting multiple pages on one sheet Printing transparenciesPrinting collated copies Printing transparenciesPrinting the last page first reverse order Printing the last page first reverse orderFaxing FaxingScanner glass Sending a fax manually Sending a faxSending a fax automatically Sending a faxSending a fax at a scheduled time delay send Sending a fax to a group broadcast faxAdding a pause while dialing Receiving a faxAdding a prefix before dialing Receiving a fax automaticallySetting up fax forwarding Forwarding faxesReceiving a fax manually Printing fax activity reports Customizing fax settingsSetting up shortcuts Printing fax activity reportsUsing the Speed Dial buttons Using the Phone BookCustomizing fax settings Setting the distinctive ring Setting the Station IDEntering characters Canceling a fax jobCanceling a fax job Key CharactersCopying Making a copyCopying Collating copies Copying multiple pages onto a single sheet Paper SaverCollating copies Enlarging or reducing an image Enlarging or reducing an imageScanning ScanningScanning documents using the control panel USB attach only Scanning documents using the computer USB attach onlyScanning documents using the control panel USB attach only Configuring additional applications for scanning Scanning text for editing OCR Scanning text for editing OCRCustomizing scan settings Scanning over a networkScanning over a network Understanding Scan options Understanding Scan optionsUnderstanding Scan options Maintaining the MFP Removing a toner cartridgeMaintaining the MFP Installing a toner cartridge Installing a toner cartridgeRedistributing toner Redistributing tonerRedistributing toner Replacing the photoconductor Replacing the photoconductorReplacing the photoconductor Cleaning the outside of the MFP Cleaning the MFPCleaning the scanner glass Cleaning the MFPCleaning the inside of the MFP Cleaning the MFP Ordering supplies Ordering suppliesRecycling Lexmark products Part number Average yieldTroubleshooting TroubleshootingSetup troubleshooting Setup troubleshootingSymptom Solution Setup troubleshooting Removing and reinstalling the drivers software Clear the paper jam. See Clearing a paper jam on Jams and misfeeds troubleshootingJams and misfeeds troubleshooting Paper and original documents onClearing a paper jam Message Location of jam Go to200/201 Paper Jam Jams and misfeeds troubleshooting Close the front cover Press Start to resume printing Paper Jam 241/242 Paper Jam Insert the paper tray Press Start to resume printing 290/291/292 Scanner Jam Print and copy troubleshooting Print and copy troubleshootingProblem Solution Print quality troubleshooting Print quality troubleshootingProblem Manual feeder onPhotoconductor. For more information, see Replacing Scan troubleshooting Scan troubleshootingFax troubleshooting Fax troubleshootingFax troubleshooting Loading paper in the manual feeder on Error messages troubleshootingError messages troubleshooting Paper tray onSee 200/201 Paper Jam on Size onInformation, see Redistributing toner on See 202 Paper Jam onSee 241/242 Paper Jam on See 251 Paper Jam onSee 290/291/292 Scanner Jam on Electronic emission notices Industry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity Japanese Vcci notice Other telecommunications notices Machine type Mailing address Physical addressPrinter energy consumption Mode Description Power consumptionNoise emission levels Meter average sound pressure, dBA101 Index ADFIndex 104 105

340n, X340, X342n specifications

The Lexmark X342n, X340, and 340n printers are notable entries in the multifunctional printer category, especially designed for small to medium-sized businesses that require reliable printing, copying, scanning, and faxing capabilities. These models nimbly balance performance, efficiency, and quality, making them ideal for both office environments and personal use.

One of the primary features of the Lexmark X342n model is its multifunctionality, enabling users to print, scan, copy, and fax documents with ease. This all-in-one capability not only saves space but also reduces the need for multiple devices, leading to cost savings and increased efficiency. The X342n excels in print quality, delivering sharp text documents and high-resolution graphics. It boasts a print speed of up to 35 pages per minute, ensuring that users can handle large print jobs quickly and efficiently.

In terms of technology, the Lexmark X340 series incorporates advanced laser printing technology that provides consistent and high-quality output. The units use a high-yield toner cartridge, which not only contributes to better print quality but also reduces the frequency of cartridge replacements, further enhancing productivity. The printers support various paper sizes and weights, accommodating a wide range of printing needs, from standard letter-size documents to heavier media.

Networking capabilities are another highlight of these models. The X342n features built-in Ethernet connectivity, allowing users to share the printer seamlessly across a network. This is particularly beneficial in a busy office where multiple users need access to the printing features. The X340 and 340n, while slightly more basic, still offer effective connectivity options that cater to individual or small workgroup requirements.

Moreover, while the Lexmark X340 series primarily focuses on monochrome printing, it remains efficient in handling a variety of tasks with professional-grade reliability. Users will appreciate the intuitive control panel, which provides easy navigation through various functions and settings, simplifying the user experience.

In summary, the Lexmark X342n, X340, and 340n printers stand out for their multifunctionality, impressive print speeds, and robust networking capabilities. Built with the latest laser printing technology, these devices meet the diverse demands of modern workplaces and contribute effectively to enhanced productivity. Their ease of use combined with their economical operation makes them a powerful choice for organizations looking for dependable printing solutions.
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