Lexmark 340n, X340, X342n manual Setup troubleshooting, Symptom Solution

Page 72

Setup troubleshooting

Symptom

Solution

 

 

Incorrect language appears on

1

Press Menu.

 

the display.

2

Press

or

repeatedly until MACHINE SETUP appears on the display.

 

3Press .

4Press or repeatedly until Language appears on the display.

5Press .

6Press or repeatedly until the language you want appears on the display.

7Press .

8Press Back repeatedly to return to the Ready prompt.

Display is not lit.

1 Turn off the MFP.

 

2

Disconnect the power supply cord from the wall outlet, and then from the

 

 

MFP.

 

3

Plug the cord all the way into the MFP.

 

4

Plug the cord into an electrical outlet that other electrical devices have

 

 

been using.

 

5

Turn on the MFP.

 

 

Software will not install.

If the software does not launch automatically when you insert the CD:

 

1

Close all open software applications.

 

2

Temporarily disable any anti–virus programs.

 

3

Double–click the My Computer icon.

 

 

For Windows XP, click Start to access the My Computer icon.

 

4

Double–click the CD–ROM drive icon.

 

5

If necessary, double–click setup.exe.

 

6

Follow the instructions on the computer screen to install the software.

 

Note: After installing the software, be sure to re–enable your anti–virus

 

software.

 

 

 

 

1

Remove the software CD.

 

2

Turn off the computer.

 

3

Restart the computer.

 

4

When the desktop appears, reinsert the software CD.

 

5

Follow the instructions on the computer screen.

 

 

 

If the MFP is connected to the computer through another device:

 

1

Disconnect the USB cable from any other device such as a USB hub or

 

 

switch box.

 

2

Directly connect the cable to the MFP and the computer.

Setup troubleshooting

72

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Contents X340, X340n, X342n MFP Safety information Edition JanuaryConventions Contents Printing Maintaining the MFP 102 Description Where to find Finding information about the MFPFinding information about the MFP Readme file Web siteClick Start Æ Programs or All Programs Æ Lexmark Æ Lexmark X34x SeriesSetting up the MFP Setting up the MFPClearance space Installing an overlay for another language Installing an overlay for another languageInstalling an additional paper tray Installing an additional paper trayInstalling the software for USB attach Getting the MFP ready to print and scanGetting the MFP ready to print and scan Installing the software for network attach X342n only Connecting directly to a telephone wall jack Getting the MFP ready to faxGetting the MFP ready to fax Connecting to a telephone Getting the MFP ready to copy Getting the MFP ready to copyLearning about the MFP Understanding the parts of the MFPLearning about the MFP UseUnderstanding the parts of the MFP Understanding the parts of the MFP Using the control panel buttons Using the control panel buttonsPress Programming a shortcut, see Setting up shortcuts on Fax modeUse this Using the control panel menus Printing a network setup page X342n onlyUsing the control panel menus Navigating the control panel menusCopy Defaults menu Fax Advanced menuChanging the default mode Setting the Timeout optionFax Defaults menu Setting the network options X342n only Enable Dhcp IP Address Netmask GatewayUsing the MFP software Using Print PropertiesUsing the Print Properties tabs Using the MFP softwareUsing Presto! PageManager USB attach only Using Qlink USB attach onlyLoading paper and original documents Loading paper in the paper trayLoading paper and original documents Loading paper in the paper tray Loading paper in the paper tray Loading paper in the paper tray Loading paper in the manual feeder Loading paper in the manual feederLoading various paper types Loading various paper typesInput source/capacity1 Sheet paper Size mm/in Tray Manual feeder Tray optionalSheet paper Size mm/in Tray Card stock4Setting the paper type and size Using the control panelUsing the computer Setting the paper type and sizeLoading original documents into the ADF Loading original documents into the ADFLoading original documents on the scanner glass Loading original documents on the scanner glassSelecting an output location Front output trayRear paper exit Selecting an output locationPrinting Printing a documentPrinting an envelope PrintingPrinting transparencies Printing collated copiesPrinting multiple pages on one sheet Printing transparenciesPrinting the last page first reverse order Printing the last page first reverse orderFaxing FaxingScanner glass Sending a fax Sending a fax automaticallySending a fax manually Sending a faxSending a fax at a scheduled time delay send Sending a fax to a group broadcast faxReceiving a fax Adding a prefix before dialingAdding a pause while dialing Receiving a fax automaticallySetting up fax forwarding Forwarding faxesReceiving a fax manually Customizing fax settings Setting up shortcutsPrinting fax activity reports Printing fax activity reportsUsing the Speed Dial buttons Using the Phone BookCustomizing fax settings Setting the distinctive ring Setting the Station IDCanceling a fax job Canceling a fax jobEntering characters Key CharactersCopying Making a copyCopying Collating copies Copying multiple pages onto a single sheet Paper SaverCollating copies Enlarging or reducing an image Enlarging or reducing an imageScanning ScanningScanning documents using the control panel USB attach only Scanning documents using the computer USB attach onlyScanning documents using the control panel USB attach only Configuring additional applications for scanning Scanning text for editing OCR Scanning text for editing OCRCustomizing scan settings Scanning over a networkScanning over a network Understanding Scan options Understanding Scan optionsUnderstanding Scan options Maintaining the MFP Removing a toner cartridgeMaintaining the MFP Installing a toner cartridge Installing a toner cartridgeRedistributing toner Redistributing tonerRedistributing toner Replacing the photoconductor Replacing the photoconductorReplacing the photoconductor Cleaning the MFP Cleaning the scanner glassCleaning the outside of the MFP Cleaning the MFPCleaning the inside of the MFP Cleaning the MFP Ordering supplies Recycling Lexmark productsOrdering supplies Part number Average yieldTroubleshooting TroubleshootingSetup troubleshooting Setup troubleshootingSymptom Solution Setup troubleshooting Removing and reinstalling the drivers software Jams and misfeeds troubleshooting Jams and misfeeds troubleshootingClear the paper jam. See Clearing a paper jam on Paper and original documents onClearing a paper jam Message Location of jam Go to200/201 Paper Jam Jams and misfeeds troubleshooting Close the front cover Press Start to resume printing Paper Jam 241/242 Paper Jam Insert the paper tray Press Start to resume printing 290/291/292 Scanner Jam Print and copy troubleshooting Print and copy troubleshootingProblem Solution Print quality troubleshooting Print quality troubleshootingProblem Manual feeder onPhotoconductor. For more information, see Replacing Scan troubleshooting Scan troubleshootingFax troubleshooting Fax troubleshootingFax troubleshooting Error messages troubleshooting Error messages troubleshootingLoading paper in the manual feeder on Paper tray onSize on Information, see Redistributing toner onSee 200/201 Paper Jam on See 202 Paper Jam onSee 241/242 Paper Jam on See 251 Paper Jam onSee 290/291/292 Scanner Jam on Electronic emission notices Industry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity Japanese Vcci notice Other telecommunications notices Machine type Mailing address Physical addressMode Description Power consumption Noise emission levelsPrinter energy consumption Meter average sound pressure, dBA101 Index ADFIndex 104 105

340n, X340, X342n specifications

The Lexmark X342n, X340, and 340n printers are notable entries in the multifunctional printer category, especially designed for small to medium-sized businesses that require reliable printing, copying, scanning, and faxing capabilities. These models nimbly balance performance, efficiency, and quality, making them ideal for both office environments and personal use.

One of the primary features of the Lexmark X342n model is its multifunctionality, enabling users to print, scan, copy, and fax documents with ease. This all-in-one capability not only saves space but also reduces the need for multiple devices, leading to cost savings and increased efficiency. The X342n excels in print quality, delivering sharp text documents and high-resolution graphics. It boasts a print speed of up to 35 pages per minute, ensuring that users can handle large print jobs quickly and efficiently.

In terms of technology, the Lexmark X340 series incorporates advanced laser printing technology that provides consistent and high-quality output. The units use a high-yield toner cartridge, which not only contributes to better print quality but also reduces the frequency of cartridge replacements, further enhancing productivity. The printers support various paper sizes and weights, accommodating a wide range of printing needs, from standard letter-size documents to heavier media.

Networking capabilities are another highlight of these models. The X342n features built-in Ethernet connectivity, allowing users to share the printer seamlessly across a network. This is particularly beneficial in a busy office where multiple users need access to the printing features. The X340 and 340n, while slightly more basic, still offer effective connectivity options that cater to individual or small workgroup requirements.

Moreover, while the Lexmark X340 series primarily focuses on monochrome printing, it remains efficient in handling a variety of tasks with professional-grade reliability. Users will appreciate the intuitive control panel, which provides easy navigation through various functions and settings, simplifying the user experience.

In summary, the Lexmark X342n, X340, and 340n printers stand out for their multifunctionality, impressive print speeds, and robust networking capabilities. Built with the latest laser printing technology, these devices meet the diverse demands of modern workplaces and contribute effectively to enhanced productivity. Their ease of use combined with their economical operation makes them a powerful choice for organizations looking for dependable printing solutions.
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