Lexmark S410, S415, 90T4110 Software did not install, Print job does not print or is missing pages

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Troubleshooting

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Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.

Before you reinstall the software, do the following:

MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS

TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE

CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with .

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer.

2Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.

3After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet.

4Turn on the printer.

Print job does not print or is missing pages

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY

1Turn the printer on, and then open the printer.

2Make sure the cartridges are inserted correctly.

The cartridges should click firmly into the matching color slot of the printhead.

3Close the printer.

SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB

Note: This solution applies to Macintosh users only.

1With a document open, choose File > Print.

2From the printer pop-up menu, choose your printer, and then click Print.

If your printer does not appear in the Printer list, then choose Add Printer. From the list of printers in the Default tab, select your printer, and then click Add.

If your printer does not appear in the list, then try either of the following:

•For a USB-connected printer, remove and then reconnect the USB cable.

•For a printer that is wirelessly connected, see the Wireless troubleshooting section.

MAKE SURE THE PRINT JOB IS NOT PAUSED

MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer.

2Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.

3After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet.

4Turn on the printer.

REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER

CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with .

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

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Contents October S410 Series Quick Reference GuideImportant safety information Contents Edition notice ContentsFinding information about the printer About your printerMinimizing your printers environmental impact Printer modelsPrinter features Setting up the printerUnpack the printer About your printer Xxxx xx Xxxx xx xxxxx Page Set the country or region, and then press OK Set the time zone, and then press OK About your printer Set the time, and then press OKPage Understanding the parts of the printer About your printer Press OK to print an alignmentAutomatic Document Scanner glass Scan or copy photos and documents Scanner coverUsing the printer control panel Using a flash drive with the printer Using flash drivesCheck the wireless status of your printer Supported file typesOrdering ink cartridges Ordering and replacing ink cartridgesReplacing ink cartridges Removing ink cartridgesSetup OK Maintenance OK Align Printer OK Installing ink cartridgesMaintaining ink cartridges Aligning the printheadSetup OK Maintenance OK Cleaning the printhead nozzlesUsing the printer software Installing the printer softwareSupported operating systems Using the Macintosh printer software Using the Windows printer softwareSoftware installed during printer installation Launching the Print dialogAccessing Web links Printing a document PrintingPrinting on both sides of the paper duplexing automatically For Windows usersWhat is LexPrint? Canceling print jobsPrinting photos from a flash drive Printing from a mobile deviceMaking a two‑sided duplex copy automatically CopyingTips for copying Making copiesCanceling copy jobs Scanning Scanning directly to e‑mail using the printer softwareScanning to a flash drive or memory card Tips for scanningWindows Windows 7 or earlier Canceling scan jobsSetting up the e-mail function Canceling an e‑mailSending e-mail Tips for e‑mailingSetup 1 Printer is connected to a dedicated fax line Setting up the printer to faxConnect the printer to the telephone line Scenario 1 Standard telephone lineConnected to different wall jacks Scenario 3 VoIP telephone service Scenario 2 Digital Subscriber Line DSLTo connect Tips for this setup Setup 1 Printer is connected directly to a cable modemScenario 5 Country‑ or region‑specific setup Belgium Ireland Spain Denmark Italy Connecting the printer to a non‑RJ‑11 wall jackConnecting the printer to a wall jack in Germany Check the dial tone Setup OK Fax Setup OK Dialing and Sending OK Fax Name OKSet your fax name and fax number Set the printer to receive faxes automatically or manuallyUsing the fax software Set the number of ringsCreate a contact list Faxing Sending faxesReceiving faxes Receiving faxes automatically Receiving faxes manuallyTips Installing the printer on a wireless network Wireless networkingUsing the Wireless Setup Utility Windows only Installing the Wireless Setup Utility Windows onlyWhat is Wi‑Fi Protected Setup? Configuring Wi‑Fi Protected Setup manuallyUsing the Wireless Setup Assistant Macintosh only USE the Personal Identification Number PIN Method If Troubleshooting does not solve your problem TroubleshootingSetup troubleshooting Before you troubleshootBefore you reinstall the software, do the following Software did not installReconnect the Printer Power Supply Print job does not print or is missing pagesPrinter is busy or does not respond Printer is printing blank pagesCannot delete documents from the print queue Cannot print through USBFax troubleshooting checklist Fax troubleshootingConnection checklist Cannot send faxesCannot run the fax software Cannot receive faxesWireless troubleshooting checklist Wireless network troubleshootingPrinting a network setup Locating IP addressesCannot print over wireless network For Macintosh users with an AirPort base station For Macintosh users with an access pointMac OS X version 10.5 or later Mac OS X version 10.4 or earlierMake Sure Bidirectional Communication is Enabled Make Sure the Wireless Port is SelectedFor Windows users For Macintosh usersTroubleshooting Apps list Run type control printers OK Trademarks Edition noticeOctober Lexmark International, Inc All rights reservedIndex Index
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Manual 55 pages 3.9 Kb Manual 183 pages 48.34 Kb

S410, S415, 90T4110 specifications

The Lexmark S415 and S410 series of printers, along with the 90T4110 toner cartridge, are designed to meet the needs of small to medium-sized businesses that require reliable, efficient, and high-performance printing solutions.

The Lexmark S415 is a multifunction device that combines printing, copying, scanning, and faxing capabilities in a single compact unit. It boasts a print speed of up to 33 pages per minute (ppm) for black and white prints and up to 28 ppm for color. This model utilizes Lexmark's proprietary Unison toner, which ensures consistent, high-quality output and reduces the need for frequent cartridge replacements. The S415 supports a variety of paper types and sizes, making it versatile for various office tasks.

On the other hand, the Lexmark S410 is designed for everyday printing needs with its streamlined functionality. It provides print speeds similar to the S415 and is equipped with a user-friendly interface that simplifies operation. The S410 model emphasizes energy efficiency, featuring Eco Mode to minimize energy consumption and reduce printing costs. The printer also supports mobile printing technologies such as AirPrint and Google Cloud Print, allowing users to print directly from their smartphones or tablets.

Both models incorporate advanced security features to protect sensitive business information. These include secure printing, which ensures that documents are only printed when the user is present at the device. Additionally, the printers offer various connectivity options, including USB, Ethernet, and wireless capabilities, providing flexibility in a networked office environment.

The 90T4110 toner cartridge, compatible with both the S415 and S410 series, offers a generous page yield, delivering more prints while reducing overall printing costs. This toner cartridge is engineered to provide consistent print quality and prevent downtime associated with frequent replacements.

In summary, the Lexmark S415 and S410 printers, supported by the 90T4110 toner cartridge, deliver robust performance and versatile features tailored for modern business requirements. With their multifunction capabilities, high print speeds, and emphasis on security and energy efficiency, these devices are invaluable assets for enhancing productivity in any office setting.
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