Lexmark S415, S410, 90T4110 Wireless network troubleshooting, Wireless troubleshooting checklist

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Troubleshooting

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Wireless network troubleshooting

If you are having trouble setting up your printer on a network, print a network setup page, and then see the comprehensive User's Guide available on the Software Installation CD.

Also, make sure to check the network indicator lights to verify the connection status of the printer. For more information on the location of the network indicator lights, see“Using the printer control panel” on page 15.

Wireless troubleshooting checklist

Before beginning to troubleshoot the wireless printer, verify the following:

The printer, the computer, and the access point (wireless router) are all plugged in and turned on.

The wireless network is working properly.

Try accessing other computers on your wireless network.

If your network has Internet access, then try connecting to the Internet over a wireless connection.

Your SSID is correct.

Print a network setup page to verify the SSID the printer is using.

If you are not sure if your SSID is correct, then run the wireless setup again.

Your WEP key or WPA passphrase is correct (if your network is secure). Log on to the access point and check the security settings.

A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key.

If you are not sure if your security information is correct, then run the wireless setup again.

The printer and the computer are within the range of the wireless network.

For most networks, the printer and the computer should be within 100 feet (30 meters) of the access point (wireless router).

The WiFi indicator is green and successfully connected.

The printer driver is installed on the computer from which you are performing a task.

The correct printer port is selected.

The computer and printer are both connected to the same wireless network.

The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.

Make sure the printer and access point are not separated by poles, walls, or support columns containing metal or concrete.

Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

Printing a network setup page

A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer.

1Load plain paper.

2From the printer control panel, navigate to:

> Setup > OK > Network Setup > OK > Print Network Setup Page > OK

Locating IP addresses

For Windows users

1Open the command window.

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type cmd > OK

In Windows 7 or earlier

aClick , or click Start and then click Run.

bIn the Start Search or Run dialog, type cmd.

cPress Enter, or click OK.

2Type ipconfig, and then select Go or Enter.

The IP address appears as four sets of numbers separated by periods, such as 123.23.123.123.

For Macintosh users

1From the Apple menu, navigate to: About This Mac > More Info

2From the Contents pane, choose Network.

3If you are connected over a wireless network, then choose AirPort from the Active Services list.

Locating the printer IP address

You can locate the printer IP address by viewing the printer network setup page. See the User's Guide on the software installation CD for more information on printing a network setup page.

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Contents October S410 Series Quick Reference GuideImportant safety information Contents Edition notice ContentsFinding information about the printer About your printerMinimizing your printers environmental impact Printer modelsSetting up the printer Printer featuresUnpack the printer About your printer Xxxx xx Xxxx xx xxxxx Page Set the country or region, and then press OK Set the time zone, and then press OK About your printer Set the time, and then press OKPage About your printer Press OK to print an alignment Understanding the parts of the printerAutomatic Document Scanner glass Scan or copy photos and documents Scanner coverUsing the printer control panel Using a flash drive with the printer Using flash drivesCheck the wireless status of your printer Supported file typesOrdering ink cartridges Ordering and replacing ink cartridgesReplacing ink cartridges Removing ink cartridgesSetup OK Maintenance OK Align Printer OK Installing ink cartridgesMaintaining ink cartridges Aligning the printheadSetup OK Maintenance OK Cleaning the printhead nozzlesInstalling the printer software Using the printer softwareSupported operating systems Using the Macintosh printer software Using the Windows printer softwareSoftware installed during printer installation Launching the Print dialogAccessing Web links Printing a document PrintingPrinting on both sides of the paper duplexing automatically For Windows usersWhat is LexPrint? Canceling print jobsPrinting photos from a flash drive Printing from a mobile deviceMaking a two‑sided duplex copy automatically CopyingTips for copying Making copiesCanceling copy jobs Scanning Scanning directly to e‑mail using the printer softwareScanning to a flash drive or memory card Tips for scanningWindows Windows 7 or earlier Canceling scan jobsSetting up the e-mail function Canceling an e‑mailSending e-mail Tips for e‑mailingSetup 1 Printer is connected to a dedicated fax line Setting up the printer to faxConnect the printer to the telephone line Scenario 1 Standard telephone lineConnected to different wall jacks Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone serviceTo connect Tips for this setup Setup 1 Printer is connected directly to a cable modemScenario 5 Country‑ or region‑specific setup Belgium Ireland Spain Denmark Italy Connecting the printer to a non‑RJ‑11 wall jackConnecting the printer to a wall jack in Germany Check the dial tone Setup OK Fax Setup OK Dialing and Sending OK Fax Name OKSet your fax name and fax number Set the printer to receive faxes automatically or manuallySet the number of rings Using the fax softwareCreate a contact list Sending faxes FaxingReceiving faxes Receiving faxes manually Receiving faxes automaticallyTips Installing the printer on a wireless network Wireless networkingUsing the Wireless Setup Utility Windows only Installing the Wireless Setup Utility Windows onlyConfiguring Wi‑Fi Protected Setup manually What is Wi‑Fi Protected Setup?Using the Wireless Setup Assistant Macintosh only USE the Personal Identification Number PIN Method If Troubleshooting does not solve your problem TroubleshootingSetup troubleshooting Before you troubleshootBefore you reinstall the software, do the following Software did not installReconnect the Printer Power Supply Print job does not print or is missing pagesPrinter is busy or does not respond Printer is printing blank pagesCannot delete documents from the print queue Cannot print through USBFax troubleshooting checklist Fax troubleshootingConnection checklist Cannot send faxesCannot run the fax software Cannot receive faxesWireless troubleshooting checklist Wireless network troubleshootingPrinting a network setup Locating IP addressesCannot print over wireless network For Macintosh users with an AirPort base station For Macintosh users with an access pointMac OS X version 10.5 or later Mac OS X version 10.4 or earlierMake Sure Bidirectional Communication is Enabled Make Sure the Wireless Port is SelectedFor Windows users For Macintosh usersTroubleshooting Apps list Run type control printers OK Trademarks Edition noticeOctober Lexmark International, Inc All rights reservedIndex Index
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S410, S415, 90T4110 specifications

The Lexmark S415 and S410 series of printers, along with the 90T4110 toner cartridge, are designed to meet the needs of small to medium-sized businesses that require reliable, efficient, and high-performance printing solutions.

The Lexmark S415 is a multifunction device that combines printing, copying, scanning, and faxing capabilities in a single compact unit. It boasts a print speed of up to 33 pages per minute (ppm) for black and white prints and up to 28 ppm for color. This model utilizes Lexmark's proprietary Unison toner, which ensures consistent, high-quality output and reduces the need for frequent cartridge replacements. The S415 supports a variety of paper types and sizes, making it versatile for various office tasks.

On the other hand, the Lexmark S410 is designed for everyday printing needs with its streamlined functionality. It provides print speeds similar to the S415 and is equipped with a user-friendly interface that simplifies operation. The S410 model emphasizes energy efficiency, featuring Eco Mode to minimize energy consumption and reduce printing costs. The printer also supports mobile printing technologies such as AirPrint and Google Cloud Print, allowing users to print directly from their smartphones or tablets.

Both models incorporate advanced security features to protect sensitive business information. These include secure printing, which ensures that documents are only printed when the user is present at the device. Additionally, the printers offer various connectivity options, including USB, Ethernet, and wireless capabilities, providing flexibility in a networked office environment.

The 90T4110 toner cartridge, compatible with both the S415 and S410 series, offers a generous page yield, delivering more prints while reducing overall printing costs. This toner cartridge is engineered to provide consistent print quality and prevent downtime associated with frequent replacements.

In summary, the Lexmark S415 and S410 printers, supported by the 90T4110 toner cartridge, deliver robust performance and versatile features tailored for modern business requirements. With their multifunction capabilities, high print speeds, and emphasis on security and energy efficiency, these devices are invaluable assets for enhancing productivity in any office setting.