Lexmark S410, S415, 90T4110 manual Cannot receive faxes, Cannot run the fax software

Page 48

Troubleshooting

48

> Setup > OK > Fax Setup > OK > Dialing and Sending > OK > Auto Fax Convert > OK

2Check to see if automatic fax conversion is set to On.

If it is not set to On, then press the arrow buttons to select On, and then press OK .

MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT

The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is in an office setting or in a private branch exchange, this can be a specific number that you need to press so you can make a call outside the office.

Make sure that the dial prefix entered in the printer is correct for your network.

1From the printer control panel, navigate to:

> Setup > OK > Fax Setup > OK > Dialing and Sending > OK > Dial Prefix > OK

2Press the arrow buttons to create or modify the prefix.

3If the prefix is not correct, enter the correct prefix, and then press OK .

Cannot receive faxes

If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:

MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP

The fax settings depend on whether the printer is connected to its own fax line or shares the line with other devices.

If the printer is sharing the telephone line with an answering machine, then make sure that the following are set:

•Auto Answer is On.

•The printer picks up on a greater number of rings than the answering machine.

•The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).

If the printer is sharing the telephone line with a telephone subscribed to voice mail, then make sure that the following are set:

•Auto Answer is Off (if you have only one number on the telephone line).

•The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).

MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT

The printer is an analog device. If you are using a PBX system, then make sure that the printer is connected to an analog port on the PBX. You may need a digital line converter that converts digital signals into analog signals.

MAKE SURE THAT THE PRINTER MEMORY IS NOT FULL

The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper while receiving the fax, then the printer saves the fax so you can print it later. However, if the printer memory is full, then the printer may not be able to receive more incoming faxes. An error message appears on the display when the printer memory is full. Resolve the error to free up space in the printer memory.

MAKE SURE THAT FAX FORWARDING IS DISABLED

1From the printer control panel, navigate to:

> Setup > OK > Fax Setup > OK > Ringing and Answering > OK > Fax Forward > OK

2Press the arrow buttons to scroll to Off, and then press OK .

INCREASE THE RINGER VOLUME

If you set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume.

MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE

If you set the printer to receive faxes manually (Auto Answer Off), then you need to press the correct code when a fax comes in so that the printer can receive it.

1From the printer control panel, navigate to:

> Setup > OK > Fax Setup > OK > Ringing and Answering > OK > Manual Pickup Code > OK

2Copy the manual answer code that appears on the display.

Note: To increase the security, you can change your manual pickup code to a number that only you know. You can enter up to 7 characters for your code. The valid characters are the digits 0–9 and the characters # and *.

Cannot run the fax software

The printer must be connected to a telephone, DSL, VoIP, or cable service before you can configure the fax settings in the fax software.

MAKE SURE A FAX DRIVER IS INSTALLED

The fax option is available for use only with the PostScript driver or the Universal Fax Driver. For information on installing these drivers, see the Software and Documentation CD.

MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE

You need to connect the printer to your telephone line (through a standard wall jack, a DSL filter, a VoIP adapter, or a cable modem) before you can open the fax software and configure the fax settings.

Page 47 Page 49
Image 48
Page 47 Page 49
Contents S410 Series Quick Reference Guide OctoberImportant safety information Contents Contents Edition noticeAbout your printer Finding information about the printerMinimizing your printers environmental impact Printer modelsPrinter features Setting up the printerUnpack the printer About your printer Xxxx xx Xxxx xx xxxxx Page Set the country or region, and then press OK About your printer Set the time, and then press OK Set the time zone, and then press OKPage Understanding the parts of the printer About your printer Press OK to print an alignmentAutomatic Document Scanner cover Scanner glass Scan or copy photos and documentsUsing the printer control panel Using flash drives Using a flash drive with the printerCheck the wireless status of your printer Supported file typesOrdering and replacing ink cartridges Ordering ink cartridgesReplacing ink cartridges Removing ink cartridgesInstalling ink cartridges Setup OK Maintenance OK Align Printer OKMaintaining ink cartridges Aligning the printheadCleaning the printhead nozzles Setup OK Maintenance OKUsing the printer software Installing the printer softwareSupported operating systems Using the Windows printer software Using the Macintosh printer softwareSoftware installed during printer installation Launching the Print dialogAccessing Web links Printing Printing a documentPrinting on both sides of the paper duplexing automatically For Windows usersCanceling print jobs What is LexPrint?Printing photos from a flash drive Printing from a mobile deviceCopying Making a two‑sided duplex copy automaticallyTips for copying Making copiesCanceling copy jobs Scanning directly to e‑mail using the printer software ScanningScanning to a flash drive or memory card Tips for scanningCanceling scan jobs Windows Windows 7 or earlierCanceling an e‑mail Setting up the e-mail functionSending e-mail Tips for e‑mailingSetting up the printer to fax Setup 1 Printer is connected to a dedicated fax lineConnect the printer to the telephone line Scenario 1 Standard telephone lineConnected to different wall jacks Scenario 3 VoIP telephone service Scenario 2 Digital Subscriber Line DSLTo connect Setup 1 Printer is connected directly to a cable modem Tips for this setupScenario 5 Country‑ or region‑specific setup Connecting the printer to a non‑RJ‑11 wall jack Belgium Ireland Spain Denmark ItalyConnecting the printer to a wall jack in Germany Setup OK Fax Setup OK Dialing and Sending OK Fax Name OK Check the dial toneSet your fax name and fax number Set the printer to receive faxes automatically or manuallyUsing the fax software Set the number of ringsCreate a contact list Faxing Sending faxesReceiving faxes Receiving faxes automatically Receiving faxes manuallyTips Wireless networking Installing the printer on a wireless networkUsing the Wireless Setup Utility Windows only Installing the Wireless Setup Utility Windows onlyWhat is Wi‑Fi Protected Setup? Configuring Wi‑Fi Protected Setup manuallyUsing the Wireless Setup Assistant Macintosh only USE the Personal Identification Number PIN Method Troubleshooting If Troubleshooting does not solve your problemSetup troubleshooting Before you troubleshootSoftware did not install Before you reinstall the software, do the followingReconnect the Printer Power Supply Print job does not print or is missing pagesPrinter is printing blank pages Printer is busy or does not respondCannot delete documents from the print queue Cannot print through USBFax troubleshooting Fax troubleshooting checklistConnection checklist Cannot send faxesCannot receive faxes Cannot run the fax softwareWireless network troubleshooting Wireless troubleshooting checklistPrinting a network setup Locating IP addressesCannot print over wireless network For Macintosh users with an access point For Macintosh users with an AirPort base stationMac OS X version 10.5 or later Mac OS X version 10.4 or earlierMake Sure the Wireless Port is Selected Make Sure Bidirectional Communication is EnabledFor Windows users For Macintosh usersTroubleshooting Apps list Run type control printers OK Edition notice TrademarksOctober Lexmark International, Inc All rights reservedIndex Index
Related manuals
Manual 55 pages 3.9 Kb Manual 183 pages 48.34 Kb

S410, S415, 90T4110 specifications

The Lexmark S415 and S410 series of printers, along with the 90T4110 toner cartridge, are designed to meet the needs of small to medium-sized businesses that require reliable, efficient, and high-performance printing solutions.

The Lexmark S415 is a multifunction device that combines printing, copying, scanning, and faxing capabilities in a single compact unit. It boasts a print speed of up to 33 pages per minute (ppm) for black and white prints and up to 28 ppm for color. This model utilizes Lexmark's proprietary Unison toner, which ensures consistent, high-quality output and reduces the need for frequent cartridge replacements. The S415 supports a variety of paper types and sizes, making it versatile for various office tasks.

On the other hand, the Lexmark S410 is designed for everyday printing needs with its streamlined functionality. It provides print speeds similar to the S415 and is equipped with a user-friendly interface that simplifies operation. The S410 model emphasizes energy efficiency, featuring Eco Mode to minimize energy consumption and reduce printing costs. The printer also supports mobile printing technologies such as AirPrint and Google Cloud Print, allowing users to print directly from their smartphones or tablets.

Both models incorporate advanced security features to protect sensitive business information. These include secure printing, which ensures that documents are only printed when the user is present at the device. Additionally, the printers offer various connectivity options, including USB, Ethernet, and wireless capabilities, providing flexibility in a networked office environment.

The 90T4110 toner cartridge, compatible with both the S415 and S410 series, offers a generous page yield, delivering more prints while reducing overall printing costs. This toner cartridge is engineered to provide consistent print quality and prevent downtime associated with frequent replacements.

In summary, the Lexmark S415 and S410 printers, supported by the 90T4110 toner cartridge, deliver robust performance and versatile features tailored for modern business requirements. With their multifunction capabilities, high print speeds, and emphasis on security and energy efficiency, these devices are invaluable assets for enhancing productivity in any office setting.
Top Page Image Contents