Lexmark S415, S410, 90T4110 Printer is printing blank pages, Printer is busy or does not respond

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Troubleshooting

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REMOVE AND REINSTALL THE PRINTER SOFTWARE

Printer is printing blank pages

Blank pages may be caused by improperly installed ink cartridges.

REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD

1Reinstall the ink cartridges, see “Replacing ink cartridges” on page 17 for more information.

If the cartridges do not seem to fit, then make sure the printhead is properly seated, and then try installing the cartridges again.

2Load plain, unmarked paper.

3From the printer control panel, navigate to:

> Setup > OK > Maintenance > OK

4Press the up or down arrow button to scroll to Deep Clean Printhead, and then press OK . A cleaning page prints.

5Load plain, unmarked paper.

6From the Maintenance menu screen, press the up or down arrow button to scroll to Align Printer, and then press OK .

An alignment page prints.

Note: Do not remove the alignment page until printing is finished.

Printer is busy or does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAKE SURE THE PRINTER IS NOT IN SLEEP MODE

If the power light is blinking on and off slowly, then the printer is in Sleep mode. Press to wake up the printer.

If the printer will not come out of Sleep mode, then reset the power:

1Unplug the power cord from the wall outlet, and then wait 10 seconds.

2Insert the power cord into the wall outlet, and then turn on the printer.

If this problem persists, then check our Web site for updates for your printer software or firmware.

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer.

2Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.

3After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet.

4Turn on the printer.

Cannot delete documents from the print queue

If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating.

RESTART THE COMPUTER AND TRY AGAIN

REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER

Cannot print through USB

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

CHECK THE USB CONNECTION

1Check the USB cable for any damage. If the cable is damaged, then use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with .

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

MAKE SURE THE USB PORT IS ENABLED IN WINDOWS

1Run the Device Manager.

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type devmgmt.msc > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.

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Contents S410 Series Quick Reference Guide OctoberImportant safety information Contents Contents Edition noticeMinimizing your printers environmental impact About your printerFinding information about the printer Printer modelsSetting up the printer Printer featuresUnpack the printer About your printer Xxxx xx Xxxx xx xxxxx Page Set the country or region, and then press OK About your printer Set the time, and then press OK Set the time zone, and then press OKPage About your printer Press OK to print an alignment Understanding the parts of the printerAutomatic Document Scanner cover Scanner glass Scan or copy photos and documentsUsing the printer control panel Check the wireless status of your printer Using flash drivesUsing a flash drive with the printer Supported file typesReplacing ink cartridges Ordering and replacing ink cartridgesOrdering ink cartridges Removing ink cartridgesMaintaining ink cartridges Installing ink cartridgesSetup OK Maintenance OK Align Printer OK Aligning the printheadCleaning the printhead nozzles Setup OK Maintenance OKInstalling the printer software Using the printer softwareSupported operating systems Software installed during printer installation Using the Windows printer softwareUsing the Macintosh printer software Launching the Print dialogAccessing Web links Printing on both sides of the paper duplexing automatically PrintingPrinting a document For Windows usersPrinting photos from a flash drive Canceling print jobsWhat is LexPrint? Printing from a mobile deviceTips for copying CopyingMaking a two‑sided duplex copy automatically Making copiesCanceling copy jobs Scanning to a flash drive or memory card Scanning directly to e‑mail using the printer softwareScanning Tips for scanningCanceling scan jobs Windows Windows 7 or earlierSending e-mail Canceling an e‑mailSetting up the e-mail function Tips for e‑mailingConnect the printer to the telephone line Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line Scenario 1 Standard telephone lineConnected to different wall jacks Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone serviceTo connect Setup 1 Printer is connected directly to a cable modem Tips for this setupScenario 5 Country‑ or region‑specific setup Connecting the printer to a non‑RJ‑11 wall jack Belgium Ireland Spain Denmark ItalyConnecting the printer to a wall jack in Germany Set your fax name and fax number Setup OK Fax Setup OK Dialing and Sending OK Fax Name OKCheck the dial tone Set the printer to receive faxes automatically or manuallySet the number of rings Using the fax softwareCreate a contact list Sending faxes FaxingReceiving faxes Receiving faxes manually Receiving faxes automaticallyTips Using the Wireless Setup Utility Windows only Wireless networkingInstalling the printer on a wireless network Installing the Wireless Setup Utility Windows onlyConfiguring Wi‑Fi Protected Setup manually What is Wi‑Fi Protected Setup?Using the Wireless Setup Assistant Macintosh only USE the Personal Identification Number PIN Method Setup troubleshooting TroubleshootingIf Troubleshooting does not solve your problem Before you troubleshootReconnect the Printer Power Supply Software did not installBefore you reinstall the software, do the following Print job does not print or is missing pagesCannot delete documents from the print queue Printer is printing blank pagesPrinter is busy or does not respond Cannot print through USBConnection checklist Fax troubleshootingFax troubleshooting checklist Cannot send faxesCannot receive faxes Cannot run the fax softwarePrinting a network setup Wireless network troubleshootingWireless troubleshooting checklist Locating IP addressesCannot print over wireless network Mac OS X version 10.5 or later For Macintosh users with an access pointFor Macintosh users with an AirPort base station Mac OS X version 10.4 or earlierFor Windows users Make Sure the Wireless Port is SelectedMake Sure Bidirectional Communication is Enabled For Macintosh usersTroubleshooting Apps list Run type control printers OK October Edition noticeTrademarks Lexmark International, Inc All rights reservedIndex Index
Related manuals
Manual 55 pages 3.9 Kb Manual 183 pages 48.34 Kb

S410, S415, 90T4110 specifications

The Lexmark S415 and S410 series of printers, along with the 90T4110 toner cartridge, are designed to meet the needs of small to medium-sized businesses that require reliable, efficient, and high-performance printing solutions.

The Lexmark S415 is a multifunction device that combines printing, copying, scanning, and faxing capabilities in a single compact unit. It boasts a print speed of up to 33 pages per minute (ppm) for black and white prints and up to 28 ppm for color. This model utilizes Lexmark's proprietary Unison toner, which ensures consistent, high-quality output and reduces the need for frequent cartridge replacements. The S415 supports a variety of paper types and sizes, making it versatile for various office tasks.

On the other hand, the Lexmark S410 is designed for everyday printing needs with its streamlined functionality. It provides print speeds similar to the S415 and is equipped with a user-friendly interface that simplifies operation. The S410 model emphasizes energy efficiency, featuring Eco Mode to minimize energy consumption and reduce printing costs. The printer also supports mobile printing technologies such as AirPrint and Google Cloud Print, allowing users to print directly from their smartphones or tablets.

Both models incorporate advanced security features to protect sensitive business information. These include secure printing, which ensures that documents are only printed when the user is present at the device. Additionally, the printers offer various connectivity options, including USB, Ethernet, and wireless capabilities, providing flexibility in a networked office environment.

The 90T4110 toner cartridge, compatible with both the S415 and S410 series, offers a generous page yield, delivering more prints while reducing overall printing costs. This toner cartridge is engineered to provide consistent print quality and prevent downtime associated with frequent replacements.

In summary, the Lexmark S415 and S410 printers, supported by the 90T4110 toner cartridge, deliver robust performance and versatile features tailored for modern business requirements. With their multifunction capabilities, high print speeds, and emphasis on security and energy efficiency, these devices are invaluable assets for enhancing productivity in any office setting.