Lexmark 90T4110, S410, S415 manual Cannot print over wireless network

Page 50

Troubleshooting

50

Cannot print over wireless network

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.

Before you reinstall the software, check the troubleshooting checklist, and then try one or more of the following:

TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON

Wait one minute for the printer and computer to reestablish the connection. This can sometimes refresh network connections and resolve connectivity issues.

DISCONNECT FROM YOUR VPN SESSION

When you are connected to another network through a VPN connection, you will not be able to access the printer over your wireless network. End your VPN session, and then try printing again.

MAKE SURE DEMO MODE IS TURNED OFF

Select printer features are not available when Demo Mode is turned on.

From the printer control panel, navigate to:

> Setup > OK > Demo Mode > OK > Off > OK

CHECK YOUR WEP KEY OR WPA PASSPHRASE

If your access point is using WEP security, then the WEP key should be:

•Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or

•Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WEP key are case‑sensitive.

If your access point is using WPA or WPA2 security, then the WPA/WPA2 preshared key/passphrase should be:

•Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or

•From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WPA passphrase are case‑sensitive.

Note: If you do not know this information, then see the documentation that came with the access point, or contact your system support person.

CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON

Wireless broadband boxes in Europe, the Middle East, and Africa such as Livebox, AliceBox, N9UF Box, Freebox, or Club Internet may require you to press an association/registration button when adding the printer to your wireless network.

If you are using one of these boxes and need more information, then see the documentation that came with your box, or contact your internet service provider (ISP).

MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES

There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices.

MOVE THE COMPUTER, PRINTER, OR BOTH CLOSER TO THE ACCESS POINT

The range of your wireless network depends on many factors, including the abilities of your access point and network adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart.

CHECK THE WIRELESS SIGNAL QUALITY

Print a network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem.

CHECK YOUR ADVANCED SECURITY SETTINGS

•If you are using MAC (Media Access Control) address filtering to limit access to your wireless network, then you must add the printer MAC address to the list of addresses allowed to connect to the access point.

•If you set the access point to issue a limited number of IP addresses, then you must change this so that the printer can be added.

Note: If you do not know how to make these changes, then see the documentation that came with the access point, or contact the person who set up your wireless network.

MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT

•See if you have access to the Internet by opening your Web browser and accessing any site.

•If there are other computers or resources on your wireless network, then check to see if you can access them from your computer.

MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS

NETWORK

If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.

For Windows users

1Obtain the SSID of the network that the computer is connected to.

aType the IP address of your access point into the address field of your Web browser.

Page 49 Page 51
Image 50
Page 49 Page 51
Contents S410 Series Quick Reference Guide OctoberImportant safety information Contents Contents Edition noticeMinimizing your printers environmental impact About your printerFinding information about the printer Printer modelsUnpack the printer Printer featuresSetting up the printer About your printer Xxxx xx Xxxx xx xxxxx Page Set the country or region, and then press OK About your printer Set the time, and then press OK Set the time zone, and then press OKPage Automatic Document Understanding the parts of the printerAbout your printer Press OK to print an alignment Scanner cover Scanner glass Scan or copy photos and documentsUsing the printer control panel Check the wireless status of your printer Using flash drivesUsing a flash drive with the printer Supported file typesReplacing ink cartridges Ordering and replacing ink cartridgesOrdering ink cartridges Removing ink cartridgesMaintaining ink cartridges Installing ink cartridgesSetup OK Maintenance OK Align Printer OK Aligning the printheadCleaning the printhead nozzles Setup OK Maintenance OKSupported operating systems Using the printer softwareInstalling the printer software Software installed during printer installation Using the Windows printer softwareUsing the Macintosh printer software Launching the Print dialogAccessing Web links Printing on both sides of the paper duplexing automatically PrintingPrinting a document For Windows usersPrinting photos from a flash drive Canceling print jobsWhat is LexPrint? Printing from a mobile deviceTips for copying CopyingMaking a two‑sided duplex copy automatically Making copiesCanceling copy jobs Scanning to a flash drive or memory card Scanning directly to e‑mail using the printer softwareScanning Tips for scanningCanceling scan jobs Windows Windows 7 or earlierSending e-mail Canceling an e‑mailSetting up the e-mail function Tips for e‑mailingConnect the printer to the telephone line Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line Scenario 1 Standard telephone lineConnected to different wall jacks To connect Scenario 3 VoIP telephone serviceScenario 2 Digital Subscriber Line DSL Setup 1 Printer is connected directly to a cable modem Tips for this setupScenario 5 Country‑ or region‑specific setup Connecting the printer to a non‑RJ‑11 wall jack Belgium Ireland Spain Denmark ItalyConnecting the printer to a wall jack in Germany Set your fax name and fax number Setup OK Fax Setup OK Dialing and Sending OK Fax Name OKCheck the dial tone Set the printer to receive faxes automatically or manuallyCreate a contact list Using the fax softwareSet the number of rings Receiving faxes FaxingSending faxes Tips Receiving faxes automaticallyReceiving faxes manually Using the Wireless Setup Utility Windows only Wireless networkingInstalling the printer on a wireless network Installing the Wireless Setup Utility Windows onlyUsing the Wireless Setup Assistant Macintosh only What is Wi‑Fi Protected Setup?Configuring Wi‑Fi Protected Setup manually USE the Personal Identification Number PIN Method Setup troubleshooting TroubleshootingIf Troubleshooting does not solve your problem Before you troubleshootReconnect the Printer Power Supply Software did not installBefore you reinstall the software, do the following Print job does not print or is missing pagesCannot delete documents from the print queue Printer is printing blank pagesPrinter is busy or does not respond Cannot print through USBConnection checklist Fax troubleshootingFax troubleshooting checklist Cannot send faxesCannot receive faxes Cannot run the fax softwarePrinting a network setup Wireless network troubleshootingWireless troubleshooting checklist Locating IP addressesCannot print over wireless network Mac OS X version 10.5 or later For Macintosh users with an access pointFor Macintosh users with an AirPort base station Mac OS X version 10.4 or earlierFor Windows users Make Sure the Wireless Port is SelectedMake Sure Bidirectional Communication is Enabled For Macintosh usersTroubleshooting Apps list Run type control printers OK October Edition noticeTrademarks Lexmark International, Inc All rights reservedIndex Index
Related manuals
Manual 55 pages 3.9 Kb Manual 183 pages 48.34 Kb

S410, S415, 90T4110 specifications

The Lexmark S415 and S410 series of printers, along with the 90T4110 toner cartridge, are designed to meet the needs of small to medium-sized businesses that require reliable, efficient, and high-performance printing solutions.

The Lexmark S415 is a multifunction device that combines printing, copying, scanning, and faxing capabilities in a single compact unit. It boasts a print speed of up to 33 pages per minute (ppm) for black and white prints and up to 28 ppm for color. This model utilizes Lexmark's proprietary Unison toner, which ensures consistent, high-quality output and reduces the need for frequent cartridge replacements. The S415 supports a variety of paper types and sizes, making it versatile for various office tasks.

On the other hand, the Lexmark S410 is designed for everyday printing needs with its streamlined functionality. It provides print speeds similar to the S415 and is equipped with a user-friendly interface that simplifies operation. The S410 model emphasizes energy efficiency, featuring Eco Mode to minimize energy consumption and reduce printing costs. The printer also supports mobile printing technologies such as AirPrint and Google Cloud Print, allowing users to print directly from their smartphones or tablets.

Both models incorporate advanced security features to protect sensitive business information. These include secure printing, which ensures that documents are only printed when the user is present at the device. Additionally, the printers offer various connectivity options, including USB, Ethernet, and wireless capabilities, providing flexibility in a networked office environment.

The 90T4110 toner cartridge, compatible with both the S415 and S410 series, offers a generous page yield, delivering more prints while reducing overall printing costs. This toner cartridge is engineered to provide consistent print quality and prevent downtime associated with frequent replacements.

In summary, the Lexmark S415 and S410 printers, supported by the 90T4110 toner cartridge, deliver robust performance and versatile features tailored for modern business requirements. With their multifunction capabilities, high print speeds, and emphasis on security and energy efficiency, these devices are invaluable assets for enhancing productivity in any office setting.
Top Page Image Contents