Lexmark C780, C782 manual To be replaced

Page 94

Troubleshooting

Symptom

Cause

Solution

 

 

 

Streaked horizontal lines

The print cartridges, the transfer

Replace the print cartridge, the transfer roller, the

 

roller, image transfer unit, or fuser

image transfer unit, or fuser as needed.

 

may be defective, empty, or worn.

From the printer operator panel, print the repetitive

ABCDE

 

defects guide to determine which component needs

 

to be replaced.

 

 

ABCDE

 

 

 

ABCDE

 

 

 

Streaked vertical lines

• Toner is smeared before fusing

• If paper is stiff, try feeding from another tray.

 

to the paper.

• Replace the print cartridge that corresponds to

 

• The print cartridge is defective.

 

the color displayed on the control panel.

ABCDE

 

 

 

ABCDE

 

 

 

ABCDE

 

 

 

Print irregularities

• Paper has absorbed moisture

• Load paper from a fresh package in the paper

 

due to high humidity.

 

tray.

 

• You are using paper that does

• Avoid textured paper with rough finishes.

ABCDE

not meet the printer

• Make sure the printer paper type, paper texture,

• The image transfer unit and

 

paper you are using.

 

specifications.

 

and paper weight settings match the type of

ABCDE

transfer roller are worn or

• Replace the image transfer unit and transfer

defective.

 

roller.

ABCDE

• The fuser is worn or defective.

Replace the fuser.

 

 

 

Solving print quality problems

94

Image 94
Contents C780, C782 Edition October Safety informationTrademarks Contents Contents Installing and removing options Input options Output options Internal optionsInstalling a 2000-sheet drawer Installing and removing optionsContinue with Installing a 500-sheet drawer Installing a 500-sheet drawer Installing a duplex unit Installing the printer Installing an output expander Installing and removing options Installing a 5-bin mailbox Installing and removing options Installing memory and option cards Installing a StapleSmart finisherRemoving the system board access cover Installing a memory card Installing an option-added firmware card Installing a hard disk Installing and removing options Installing an option card Card FunctionAccessing the printer system board Removing memory and option cardsRemoving memory cards Removing an option card Removing a hard diskInstalling and removing options Reinstalling the system board access cover Removing an option-added firmware cardPrinting Understanding the printer operator panelStatus Indicates Printing Sending a job to printButton Function Printing from a USB flash memory device Canceling a job from the printer operator panel Canceling a print jobCanceling a job from a computer running Windows Canceling a job from a Macintosh computer Printing a menu settingsPrinting a network setup Canceling a job from a Macintosh computer running Mac OSPrinting a font sample list Printing a directory listLoading the trays Loading 500-sheet traysPrinting Loading the 2000-sheet tray Printing Loading the multipurpose feeder Printing Windows Printing on specialty media transparencies, labels, otherLoading the trays Loading the multipurpose feeder Mac OS Linking traysSelect File Print Printing and deleting held jobs Linking output binsHolding a job in the printer Value DescriptionMacintosh Printing confidential jobsWindows Print Time FiltersEntering a personal identification number PIN At the printerEnter PIN Repeat Print Verify PrintReserve Print Copies & Pages or General pop-up menu, choose Job RoutingAt the printer Print All Delete All JobName1 JobName2Storing paper Tips for successful printingStoring supplies Avoiding jams Media guidelines Paper characteristicsWeight PaperMedia specifications Unacceptable paperStoring paper Media specifications Selecting paperSelecting preprinted forms and letterhead Envelopes Media specifications Printing on letterheadTransparencies Selecting transparenciesLabels Storing media Card stockDimensions Identifying media sources and specificationsMedia sizes and support Media support by type for optional features Optional Finisher Standard Offset StapleMedia types and weights input options Media types and weights output options Envelopes2Maximum Maximum 2,3Grain long Labels- 2,4Vinyl labels Media capacitiesPaper labels EnvelopesStatus / Supplies Determining the status of suppliesReady. Tray 1 Low, Tray View supplies Y KOrdering supplies Print cartridges Supply Menu selection item What the setting doesConserving supplies Maintaining the printerOrdering a fuser Toner waste containerFuser and ITU Type of fuser Printer voltage Part numberOrdering an image transfer unit and transfer roller Recycling Lexmark productsOrdering staple cartridges Clearing paper jams Identifying jamsAccess doors and trays Clearing paper jamsMessage Check Areas What to do Understanding jam messagesPaper jam messages Expander jams Area MArea a Clearing the entire paper pathArea B Area C Area DArea E Area T1Area Tx Area K Area JArea L Clearing mailbox, finisher, or output expander jams Area M Clearing fuser jamsClearing fuser jams Clearing image transfer unit jams Clearing paper jams Clearing paper jams Clearing paper jams If you still need help Adjusting operator panel brightness and contrast Disabling operator panel menusAdministrative support Restoring factory default settingsEnabling operator panel menus Adjusting Power Saver Encrypting the diskUsing the secure Embedded Web Server Setting security using the Embedded Web Server EWSSetting the system password Click ConfigurationClick TCP/IP Port Access Using Secure modeSupporting IPSec Internet Protocol Security Click Menu Lockout Setup Using 802.1x AuthenticatingClick 802.1x Authentication Locking the operator panel menusClick Confidential Print Setup Black only modeConfidential Print Setup Printing LockoutSize sensing Using the Coverage EstimatorDisabling size sensing Using MarkVision Professional Configuring printer alertsUsing the Setup Menu Using MarkVision MessengerChecking an unresponsive printer Online customer support Calling for serviceSymptom Cause Solution Check the Print as image boxTroubleshooting Solving printing problemsSet Page Protect to Off from Print Recovery For more informations, see Clearing mailbox, finisher, or Solving mailbox problemsOutput expander jams Area M See Solving high capacity feeder problems Solving option problemsOption Action Solving high capacity feeder problems Problem SolutionSee Loading the trays or Loading Solving paper feed problemsSolving print quality problems Paper pathMultiple times on a Top to Bottom or Left to RightMarks occur repeatedly only in one color Marks occur down the page repeatedly in allTo be replaced Cartridges BCD E What is RGB color? Solving color quality problemsFrequently asked questions FAQ about color printing How does the printer know what color to print?What is Manual Color Correction? Is it possible to increase the gloss in the printed output?Cmyk What are Detailed Color Samples and how do I access them? Avis de conformité aux normes de l’industrie du Canada Electronic emission noticesEuropean Community EC directives conformity 102 Industry Canada compliance statement German GS mark notice Noise emission levelsHinweis zum GS-Zeichen Durchschnittlicher Schallpegel dBA in 1 m UmkreiProduct energy consumption Power SaverMode Description Power consumption Total energy usage106 Laser advisory label China RoHSPart Name Hazardous Substances or Elements Statement of Limited Warranty Laser notice109 Index Index PIN112