Lexmark C780, C782 manual Bcd E

Page 96

Troubleshooting

Symptom

Cause

Solution

Gray background

• The Toner Darkness setting is

• Select a different Toner Darkness setting from the

 

too dark.

printer driver before sending the job to print.

• The print cartridges are

• Replace the print cartridge that corresponds to

defective.

the color displayed on the control panel.

ABCDE

 

ABCDE

 

ABCDE

 

Uneven print density

• The print cartridges are

• Replace the print cartridge that corresponds to

 

defective.

the color displayed on the control panel.

 

• The transfer roller is worn or

• Replace the transfer roller.

ABCDE

defective.

• Replace the image transfer unit.

• The image transfer unit is worn

 

or defective.

 

ABCDE

 

 

ABCDE

 

 

Ghost Images

 

Toner level is low in the print

Replace the print cartridge that corresponds to the

 

 

 

 

 

 

cartridges.

color displayed on the control panel.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clipped images

Guides in the selected tray are set

Move the guides in the tray to the proper positions

(Some of the print is cut

for a different size paper than

for the size loaded.

what is loaded in the tray.

 

off on the sides, top, or

 

 

 

bottom of the paper.)

 

 

 

 

 

Incorrect margins

• Guides in the selected tray are

• Move the guides in the tray to the proper positions

 

set for a different size paper

for the size loaded.

 

than what is loaded in the tray.

• Set the Paper Size to match the media in the tray.

Auto size sensing is set to off, but you loaded a different size paper in a tray. For example, you inserted A4 size paper into the selected tray but did not set the Paper Size to A4.

Skewed print

• Guides in the selected tray are

• Move the guides in the tray to the proper positions

(Print is inappropriately

not in the correct position for

for the size loaded.

the paper size loaded in the

• See the Card Stock & Label Guide available on

slanted.)

tray.

the Lexmark Web site at www.lexmark.com for

 

 

• You are using paper that does

detailed specifications.

 

not meet the printer

• For more information, see Media specifications.

 

specifications.

 

Blank pages

The print cartridges are defective

Replace the print cartridge that corresponds to the

 

or empty.

color displayed on the control panel.

Solving print quality problems

96

Image 96
Contents C780, C782 Safety information Edition OctoberTrademarks Contents Contents Installing and removing options Input options Output options Internal optionsInstalling a 2000-sheet drawer Installing and removing optionsContinue with Installing a 500-sheet drawer Installing a 500-sheet drawer Installing a duplex unit Installing the printer Installing an output expander Installing and removing options Installing a 5-bin mailbox Installing and removing options Installing a StapleSmart finisher Installing memory and option cardsRemoving the system board access cover Installing a memory card Installing an option-added firmware card Installing a hard disk Installing and removing options Installing an option card Card FunctionAccessing the printer system board Removing memory and option cardsRemoving memory cards Removing an option card Removing a hard diskInstalling and removing options Reinstalling the system board access cover Removing an option-added firmware cardPrinting Understanding the printer operator panelStatus Indicates Sending a job to print PrintingButton Function Printing from a USB flash memory device Canceling a print job Canceling a job from the printer operator panelCanceling a job from a computer running Windows Printing a menu settings Printing a network setupCanceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OSPrinting a font sample list Printing a directory listLoading the trays Loading 500-sheet traysPrinting Loading the 2000-sheet tray Printing Loading the multipurpose feeder Printing Printing on specialty media transparencies, labels, other WindowsLoading the trays Loading the multipurpose feeder Linking trays Mac OSSelect File Print Linking output bins Holding a job in the printerPrinting and deleting held jobs Value DescriptionPrinting confidential jobs WindowsMacintosh Print Time FiltersAt the printer Entering a personal identification number PINEnter PIN Verify Print Reserve PrintRepeat Print Copies & Pages or General pop-up menu, choose Job RoutingAt the printer Print All Delete All JobName1 JobName2Tips for successful printing Storing paperStoring supplies Avoiding jams Paper characteristics WeightMedia guidelines PaperMedia specifications Unacceptable paperMedia specifications Selecting paper Storing paperSelecting preprinted forms and letterhead Media specifications Printing on letterhead TransparenciesEnvelopes Selecting transparenciesLabels Storing media Card stockIdentifying media sources and specifications DimensionsMedia sizes and support Media support by type for optional features Optional Finisher Standard Offset StapleMedia types and weights input options Media types and weights output options Envelopes2Maximum 2,3 Grain longMaximum Labels- 2,4Media capacities Paper labelsVinyl labels EnvelopesDetermining the status of supplies Ready. Tray 1 Low, TrayStatus / Supplies View supplies Y KSupply Menu selection item What the setting does Conserving suppliesOrdering supplies Print cartridges Maintaining the printerToner waste container Fuser and ITUOrdering a fuser Type of fuser Printer voltage Part numberRecycling Lexmark products Ordering an image transfer unit and transfer rollerOrdering staple cartridges Clearing paper jams Identifying jamsAccess doors and trays Clearing paper jamsUnderstanding jam messages Paper jam messagesMessage Check Areas What to do Expander jams Area MClearing the entire paper path Area aArea B Area C Area DArea T1 Area EArea Tx Area J Area KArea L Clearing mailbox, finisher, or output expander jams Area M Clearing fuser jamsClearing fuser jams Clearing image transfer unit jams Clearing paper jams Clearing paper jams Clearing paper jams If you still need help Adjusting operator panel brightness and contrast Disabling operator panel menusRestoring factory default settings Administrative supportEnabling operator panel menus Adjusting Power Saver Encrypting the diskSetting security using the Embedded Web Server EWS Setting the system passwordUsing the secure Embedded Web Server Click ConfigurationUsing Secure mode Click TCP/IP Port AccessSupporting IPSec Internet Protocol Security Using 802.1x Authenticating Click 802.1x AuthenticationClick Menu Lockout Setup Locking the operator panel menusBlack only mode Confidential Print SetupClick Confidential Print Setup Printing LockoutUsing the Coverage Estimator Size sensingDisabling size sensing Configuring printer alerts Using the Setup MenuUsing MarkVision Professional Using MarkVision MessengerOnline customer support Calling for service Symptom Cause SolutionChecking an unresponsive printer Check the Print as image boxSolving printing problems TroubleshootingSet Page Protect to Off from Print Recovery Solving mailbox problems For more informations, see Clearing mailbox, finisher, orOutput expander jams Area M Solving option problems See Solving high capacity feeder problemsOption Action Solving high capacity feeder problems Problem SolutionSolving paper feed problems Solving print quality problemsSee Loading the trays or Loading Paper pathTop to Bottom or Left to Right Marks occur repeatedly only in one colorMultiple times on a Marks occur down the page repeatedly in allTo be replaced Cartridges BCD E Solving color quality problems Frequently asked questions FAQ about color printingWhat is RGB color? How does the printer know what color to print?What is Manual Color Correction? Is it possible to increase the gloss in the printed output?Cmyk What are Detailed Color Samples and how do I access them? Electronic emission notices Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity 102 Industry Canada compliance statement Noise emission levels Hinweis zum GS-ZeichenGerman GS mark notice Durchschnittlicher Schallpegel dBA in 1 m UmkreiPower Saver Mode Description Power consumptionProduct energy consumption Total energy usage106 China RoHS Laser advisory labelPart Name Hazardous Substances or Elements Statement of Limited Warranty Laser notice109 Index Index PIN112