Lexmark C780, C782 manual Avoiding jams

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Printing

Avoiding jams

You can avoid most paper jams by correctly loading paper and specialty media in the printer. See the following for loading instructions:

•Loading 500-sheet trays

•Loading the 2000-sheet tray

•Loading the multipurpose feeder

The following hints can help you avoid paper jams:

•Use only recommended paper. Refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications for more information about which paper provides optimum results for your printing environment.

•Do not remove paper trays while a job is printing. Wait for a Load Tray <x> or Ready message before you remove the tray.

•If you need detailed information before purchasing large quantities of customized paper, refer to the Card Stock & Label Guide.

•Do not load wrinkled, creased, or damp paper.

•Never mix media types within a tray.

•Flex, fan, and straighten paper before you load it.

•Do not overload the trays or the multipurpose feeder. Make sure the stack height does not exceed the maximum height indicated.

•Push all trays firmly into the printer after loading them.

•Make sure the guides in the trays are properly positioned for the size paper you have loaded.

•Do not send jobs to staple, hole punch, or offset for transparencies, labels, or card stock.

•We recommend that transparencies, labels, card stock, and envelopes not be sent to the optional mailbox or optional finisher. These specialty media types should be sent to the standard bin.

•If an optional finisher or mailbox is attached, make sure the printer and option are correctly aligned. For alignment instructions, see the instruction sheet that came with your option.

•Make sure all cables that connect the high capacity feeder or finisher to the printer are correctly attached. For more information, see the instruction sheet that came with your option.

•If a jam should occur, clear the entire paper path. For more information, see Clearing the entire paper path.

Tips for successful printing

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Contents C780, C782 Trademarks Safety informationEdition October Contents Contents Input options Output options Internal options Installing and removing optionsInstalling and removing options Installing a 2000-sheet drawerContinue with Installing a 500-sheet drawer Installing a 500-sheet drawer Installing a duplex unit Installing the printer Installing an output expander Installing and removing options Installing a 5-bin mailbox Installing and removing options Removing the system board access cover Installing a StapleSmart finisherInstalling memory and option cards Installing a memory card Installing an option-added firmware card Installing a hard disk Installing and removing options Card Function Installing an option cardRemoving memory and option cards Accessing the printer system boardRemoving memory cards Removing a hard disk Removing an option cardInstalling and removing options Removing an option-added firmware card Reinstalling the system board access coverUnderstanding the printer operator panel PrintingStatus Indicates Button Function Sending a job to printPrinting Printing from a USB flash memory device Canceling a job from a computer running Windows Canceling a print jobCanceling a job from the printer operator panel Canceling a job from a Macintosh computer running Mac OS Printing a menu settingsPrinting a network setup Canceling a job from a Macintosh computerPrinting a directory list Printing a font sample listLoading 500-sheet trays Loading the traysPrinting Loading the 2000-sheet tray Printing Loading the multipurpose feeder Printing Loading the trays Loading the multipurpose feeder Printing on specialty media transparencies, labels, otherWindows Select File Print Linking traysMac OS Value Description Linking output binsHolding a job in the printer Printing and deleting held jobsPrint Time Filters Printing confidential jobsWindows MacintoshEnter PIN At the printerEntering a personal identification number PIN Copies & Pages or General pop-up menu, choose Job Routing Verify PrintReserve Print Repeat PrintPrint All Delete All JobName1 JobName2 At the printerStoring supplies Tips for successful printingStoring paper Avoiding jams Paper Paper characteristicsWeight Media guidelinesUnacceptable paper Media specificationsSelecting preprinted forms and letterhead Media specifications Selecting paperStoring paper Selecting transparencies Media specifications Printing on letterheadTransparencies EnvelopesLabels Card stock Storing mediaMedia sizes and support Identifying media sources and specificationsDimensions Optional Finisher Standard Offset Staple Media support by type for optional featuresMedia types and weights input options Envelopes2 Media types and weights output optionsLabels- 2,4 Maximum 2,3Grain long MaximumEnvelopes Media capacitiesPaper labels Vinyl labelsView supplies Y K Determining the status of suppliesReady. Tray 1 Low, Tray Status / SuppliesMaintaining the printer Supply Menu selection item What the setting doesConserving supplies Ordering supplies Print cartridgesType of fuser Printer voltage Part number Toner waste containerFuser and ITU Ordering a fuserOrdering staple cartridges Recycling Lexmark productsOrdering an image transfer unit and transfer roller Identifying jams Clearing paper jamsClearing paper jams Access doors and traysExpander jams Area M Understanding jam messagesPaper jam messages Message Check Areas What to doArea B Clearing the entire paper pathArea a Area D Area CArea Tx Area T1Area E Area L Area JArea K Clearing fuser jams Clearing mailbox, finisher, or output expander jams Area MClearing fuser jams Clearing image transfer unit jams Clearing paper jams Clearing paper jams Clearing paper jams If you still need help Disabling operator panel menus Adjusting operator panel brightness and contrastEnabling operator panel menus Restoring factory default settingsAdministrative support Encrypting the disk Adjusting Power SaverClick Configuration Setting security using the Embedded Web Server EWSSetting the system password Using the secure Embedded Web ServerSupporting IPSec Internet Protocol Security Using Secure modeClick TCP/IP Port Access Locking the operator panel menus Using 802.1x AuthenticatingClick 802.1x Authentication Click Menu Lockout SetupPrinting Lockout Black only modeConfidential Print Setup Click Confidential Print SetupDisabling size sensing Using the Coverage EstimatorSize sensing Using MarkVision Messenger Configuring printer alertsUsing the Setup Menu Using MarkVision ProfessionalCheck the Print as image box Online customer support Calling for serviceSymptom Cause Solution Checking an unresponsive printerSet Page Protect to Off from Print Recovery Solving printing problemsTroubleshooting Output expander jams Area M Solving mailbox problemsFor more informations, see Clearing mailbox, finisher, or Option Action Solving option problemsSee Solving high capacity feeder problems Problem Solution Solving high capacity feeder problemsPaper path Solving paper feed problemsSolving print quality problems See Loading the trays or LoadingMarks occur down the page repeatedly in all Top to Bottom or Left to RightMarks occur repeatedly only in one color Multiple times on aTo be replaced Cartridges BCD E How does the printer know what color to print? Solving color quality problemsFrequently asked questions FAQ about color printing What is RGB color?Is it possible to increase the gloss in the printed output? What is Manual Color Correction?Cmyk What are Detailed Color Samples and how do I access them? European Community EC directives conformity Electronic emission noticesAvis de conformité aux normes de l’industrie du Canada 102 Industry Canada compliance statement Durchschnittlicher Schallpegel dBA in 1 m Umkrei Noise emission levelsHinweis zum GS-Zeichen German GS mark noticeTotal energy usage Power SaverMode Description Power consumption Product energy consumption106 Part Name Hazardous Substances or Elements China RoHSLaser advisory label Laser notice Statement of Limited Warranty109 Index PIN Index112