Lexmark S410 Printing a network setup, Locating IP addresses, Cannot print over wireless network

Page 48

Troubleshooting

48

Print a network setup page to verify the SSID the printer is using.

If you are not sure if your SSID is correct, then run the wireless setup again.

Your WEP key or WPA passphrase is correct (if your network is secure). Log on to the access point and check the security settings.

A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key.

If you are not sure if your security information is correct, then run the wireless setup again.

The printer and the computer are within the range of the wireless network.

For most networks, the printer and the computer should be within 100 feet (30 meters) of the access point (wireless router).

The WiFi indicator is green and successfully connected.

The printer driver is installed on the computer from which you are performing a task.

The correct printer port is selected.

The computer and printer are both connected to the same wireless network.

The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.

Make sure the printer and access point are not separated by poles, walls, or support columns containing metal or concrete.

Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

Printing a network setup page

A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer.

1Load plain paper.

2From the printer control panel, navigate to:

> Setup > OK > Network Setup > OK > Print Network Setup Page > OK

Locating IP addresses

For Windows users

1Click , or click Start and then click Run.

2In the Start Search or Run box, type cmd.

3Press Enter, or click OK.

The Command Prompt window opens.

4Type ipconfig, and then press Enter.

The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.

For Macintosh users

1From the Apple menu, choose About This Mac.

2Click More Info.

3From the Contents pane, choose Network.

4If you are connected over a wireless network, choose AirPort from the Active Services list.

Locating the printer IP address

You can locate the printer IP address by viewing the printer network setup page. See the User's Guide on the software installation CD for more information on printing a network setup page.

Cannot print over wireless network

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.

Before you reinstall the software, check the troubleshooting checklist, and then do the following:

TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON

Wait one minute for the printer and computer to reestablish the connection. This can sometimes refresh network connections and resolve connectivity issues.

DISCONNECT FROM VPN SESSION

When you are connected to another network through a VPN connection, you will not be able to access the printer over your wireless network. End your VPN session, and then try printing again.

MAKE SURE DEMO MODE IS TURNED OFF

Select printer features are not available when Demo Mode is turned on.

From the printer control panel, navigate to:

> Setup > OK > Demo Mode > OK > Off > OK

CHECK YOUR WEP KEY OR WPA PASSPHRASE

If your access point is using WEP security, then the WEP key should be:

Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or

Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WEP key are casesensitive.

If your access point is using WPA or WPA2 security, then the WPA passphrase should be:

Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or

Image 48
Contents S410 Series Quick Reference Guide OctoberImportant safety information Contents Contents Edition notice Finding information about the printer Minimizing your printers environmental impactPrinter features Setting up the printerPrinter models Unpack the printerAbout your printer Xxxx xx Xxxx xx xxxxx Page Set the country or region, and then press OK About your printer Set the time, and then press OK Set the time zone, and then press OKPage Adjust the paper guides Understanding the parts of the printerAutomatic Document Catch legal‑size paper as it exits from the ADFYou to access the phone line to send and receive faxes Install, replace, or remove ink cartridgesMagazine clippings into the ADF. Place these items on Scanner glassUsing the printer control panel Using flash drives Using a flash drive with the printerCheck the wireless status of your printer Supported file typesOrdering and replacing ink cartridges Ordering ink cartridgesReplacing ink cartridges Removing ink cartridgesInstalling ink cartridges Setup OK Maintenance OK Align Printer OKMaintaining ink cartridges Aligning the printheadCleaning the printhead nozzles Using the printer software Installing the printer softwareUsing the Windows printer software Software installed during printer installationUsing the Macintosh printer software Launching the Print dialogLaunching an application Printer softwareAccessing Web links Click Properties, Preferences, Options, or Setup PrintingPrinting a document Printing on both sides of the paper duplexing automaticallyCanceling print jobs What is LexPrint?Printing photos from a flash drive Printing from a mobile deviceCopying Tips for copyingMaking copies Making a two‑sided duplex copy automaticallyCanceling copy jobs Scanning directly to e‑mail using the printer software ScanningTips for scanning Scanning to a local computerCanceling scan jobs Canceling an e‑mail Setting up the e-mail functionSending e-mail Tips for e‑mailingSetting up the printer to fax Setup 1 Printer is connected to a dedicated fax lineConnect the printer to the telephone line Scenario 1 Standard telephone lineConnected to different wall jacks Scenario 3 VoIP telephone service Scenario 2 Digital Subscriber Line DSLTo connect Setup 1 Printer is connected directly to a cable modem Tips for this setupScenario 5 Country‑ or region‑specific setup Connecting the printer to a non‑RJ‑11 wall jack Belgium Ireland Spain Denmark ItalyConnecting the printer to a wall jack in Germany Setup OK Fax Setup OK Dialing and Sending OK Fax Name OK Check the dial toneSet your fax name and fax number Set the printer to receive faxes automatically or manuallyUsing the fax software Set the number of ringsCreate a contact list Faxing Sending faxesReceiving faxes Receiving faxes automatically Receiving faxes manuallyTips Wireless networking Installing the printer on a wireless networkWhat is Wi‑Fi Protected Setup? Wireless networkingConfiguring Wi‑Fi Protected Setup manually USE the Push Button Configuration PBC MethodTroubleshooting If Troubleshooting does not solve your problemSetup troubleshooting Before you troubleshootPrint job does not print or is missing pages Printer is printing blank pagesFax troubleshooting Cannot delete documents from the print queueCannot print through USB Printer is busy or does not respondFax troubleshooting checklist Connection checklistCannot send faxes Wireless network troubleshooting Wireless troubleshooting checklistCannot receive faxes Cannot run the fax softwarePrinting a network setup Cannot print over wireless networkLocating IP addresses Locating the printer IP addressFor Macintosh users with an AirPort base station For Macintosh users with an access point Click Advanced or ConfigureMac OS X version 10.4 or earlier Try one or more of the followingMake Sure the Wireless Port is Selected Make Sure Bidirectional Communication is EnabledEdition notice TrademarksOctober Lexmark International, Inc All rights reservedIndex Index
Related manuals
Manual 183 pages 48.34 Kb Manual 57 pages 59.21 Kb

S410 specifications

The Lexmark S415 and S410 series of printers, along with the 90T4110 toner cartridge, are designed to meet the needs of small to medium-sized businesses that require reliable, efficient, and high-performance printing solutions.

The Lexmark S415 is a multifunction device that combines printing, copying, scanning, and faxing capabilities in a single compact unit. It boasts a print speed of up to 33 pages per minute (ppm) for black and white prints and up to 28 ppm for color. This model utilizes Lexmark's proprietary Unison toner, which ensures consistent, high-quality output and reduces the need for frequent cartridge replacements. The S415 supports a variety of paper types and sizes, making it versatile for various office tasks.

On the other hand, the Lexmark S410 is designed for everyday printing needs with its streamlined functionality. It provides print speeds similar to the S415 and is equipped with a user-friendly interface that simplifies operation. The S410 model emphasizes energy efficiency, featuring Eco Mode to minimize energy consumption and reduce printing costs. The printer also supports mobile printing technologies such as AirPrint and Google Cloud Print, allowing users to print directly from their smartphones or tablets.

Both models incorporate advanced security features to protect sensitive business information. These include secure printing, which ensures that documents are only printed when the user is present at the device. Additionally, the printers offer various connectivity options, including USB, Ethernet, and wireless capabilities, providing flexibility in a networked office environment.

The 90T4110 toner cartridge, compatible with both the S415 and S410 series, offers a generous page yield, delivering more prints while reducing overall printing costs. This toner cartridge is engineered to provide consistent print quality and prevent downtime associated with frequent replacements.

In summary, the Lexmark S415 and S410 printers, supported by the 90T4110 toner cartridge, deliver robust performance and versatile features tailored for modern business requirements. With their multifunction capabilities, high print speeds, and emphasis on security and energy efficiency, these devices are invaluable assets for enhancing productivity in any office setting.