Fluke Computer Accessories manual Customer Remedies

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User’s Guide – version 3.5

NetFlow Tracker

6.CUSTOMER REMEDIES

You must call your Fluke representative for an authorization to return any item during the 90 day warranty period referred to in clause 5 above, and You will be supplied with a return authorisation number and an address for returning the item together with a copy of your receipt. You acknowledge that your sole remedy for any defect in the Product will be Your rights under clause 5.

7.NO OTHER WARRANTIES

FLUKE AND/OR ITS SUPPLIERS, DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE PRODUCT, THE ACCOMPANYING WRITTEN MATERIALS AND ANY ACCOMPANYING HARDWARE AND YOU AGREE THAT THIS IS FAIR AND REASONABLE. THE EXPRESS TERMS OF THIS AGREEMENT ARE IN LIEU OF ALL WARRANTIES, CONDITIONS, UNDERTAKINGS, TERMS OF OBLIGATIONS IMPLIED BY STATUTE, COMMON LAW, TRADE USAGE, COURSE OF DEALING OR OTHERWISE, ALL OF WHICH ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

8.NO LIABILITY FOR CONSEQUENTIAL DAMAGES

IN NO EVENT SHALL FLUKE AND/OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL OR ECONOMIC LOSS OR DAMAGES WHATSOEVER OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, GOODWILL, CAPITAL, ADDITIONAL ADMINISTRATIVE TIME OR DATA ARISING OUT A DEFECT IN THE PRODUCT OR THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF FLUKE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.TERMINATION

Either party shall be entitled forthwith to terminate this Agreement by written notice if the other Party commits any material breach of any of the provisions of this Agreement and, fails to remedy the same within sixty (60) days after receipt of a written notice from the non-breaching Party giving full particulars of the breach and requiring it to be remedied.

You shall be obliged to notify Fluke in writing of any change in the control or ownership of the End User and Fluke shall be entitled forthwith to terminate this Agreement by written notice.

This Agreement shall automatically terminate if replaced at any time with a new licence agreement.

The right to terminate this Agreement given by this clause 9 will be without prejudice to any other accrued right or remedy of either Party including accrued rights or remedies in respect of the breach concerned (if any) or any other breach, or which the Parties have accrued prior to termination.

10.INDEMNIFICATION

You shall indemnify Fluke in full and hold Fluke harmless in respect of any loss, damages, proceedings, suits, third party claims, judgements, awards, expenses and costs (including legal costs) incurred by or taken against Fluke as a result of the negligence, fault, error, omission, act or breach of You or of your employees, staff, contractors, agents or representatives or for any breach of this Agreement whatsoever by You.

Notwithstanding any other provision of this Agreement, the aggregate liability of Fluke for or in respect of all breaches of its contractual obligations under this Agreement and for all representations, statements and tortious acts or omissions (including negligence but excluding negligence causing loss of life or personal injury) arising under or in connection with this Agreement shall in no event exceed the licence fee paid by You pursuant to this Agreement prior to the date of the breach.

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Contents NetFlow Tracker Contents LONG-TERM Reports Appendix 2 CSV File Format Grant of Licence and Payment of Fees Software License AgreementCopyright Customer Remedies Confidential Information and Security User’s Guide version NetFlow Tracker Definitions Supplier’s Undertakings Support ServicesSupport Charges Undertakings by YouIntellectual Property Rights Limitation of Liability and indemnityTermination Miscellaneous Confidential Information and SecuritySupport Hours Exceptions to Support ServicesResponse Times Introduction What is NetFlow?What is NetFlow Tracker? Features and BenefitsUser’s Guide version NetFlow Tracker Operating System Support InstallationPre-installation Checks Minimum System RequirementsInstallation on Microsoft Windows Installation on Linux Post-installation Tasks Add listener ports Set up Snmp community stringsSet up web front-end security Configure your routers and switchesUsing NetFlow Tracker Interfaces Device traffic metersPer-AS data Working with ChartsChanging the displayed chart Chart legendZooming out View a standard chart as a pie chartView a standard chart as a tabular report ZoomingOpen the chart in a new window Alter the filter applied to a standard chartExport a chart to another application Print the chartWorking with Tabular Reports Working with Pie ChartsExamine a single row Sort a tabular reportAddress Reports Report TemplatesSession Reports Network Reports QoS ReportsOther Reports Creating Filtered ReportsInterface Reports Traffic Identification ReportsStart time Report templateSample size Source dataOut interface Time zoneSource device InterfaceSrc/dest port ProtocolSource port Dest portDest AS DiffServTraffic class Source ASFilter Editor Long-term ReportsDevices and Interfaces Per-device and Per-interface Long-term ReportsUser’s Guide version NetFlow Tracker Reports General Form Report URL FormatReport Format Parameters 0026 00230024 0025True ChartPie Number256 FeaturesSections 128Time Range Parameters Week MillisHour DayCalendar-based advanced Time range will extend for this number of unitsApplying a time-of-day mask to the time range HHmmDay1-day2/time1-time2 113 110105 100125 115120 140Daily 285300 MinuteFilter Parameters Addr1-addr2 NamePort1-port2 Port1-port2/number Port/namePort/number Port1-port2/nameCode PrecTos Prec%20tosMask Addr/maskSecurity Parameters PasswordUsername Secret Management Portal Access Control ParametersNull VPN Out VPN Refresh and Resolve All buttons, if applicable Chart scrollbarChart selection headers Filter Editor button, if applicableQuery Size Performance TuningDatabase Server Settings Disk SpeedListener Ports Configuration GuideSnmp Settings LicensingDevice Settings Device SettingsDevice List Sampled Data Scaling VPNs Security SettingsHttp//proxy/tracker1/report.jsp?portalacl= Management Portal SettingsHttp//proxy/tracker1/report1 Http//tracker1/report.jsp?portalsecret=secret&aclif=ProxyPassReverse /tracker1/ http//1.2.3.4 Using Apache as a Portal ServerRewriteEngine On RewriteRule /tracker1/.*$ http//1.2.3.4/$1 P,L,QSAGeneral Settings Report SettingsReal-time Reports Scheduled Reports Saved FiltersLong-term Reports Executive Reports Span class=repdesctextTest/span Content Nelements=5 and chartWidth=400Sub-reports User’s Guide version NetFlow Tracker IP Application Names Hostname Resolution SettingsDiffServ Names AS Names Database SettingsSubnet Names Backup Archiving Memory SettingsPerformance Counters Unprocessed Flowsets NetFlow Data ReceivedTraffic Described Ignored FlowsNo In Interface AboutIp flow-export destination address Appendix 1 Device ConfigurationEnabling Netflow Export on an IOS Device Ip cefShow ip cache flow Show ip cache verbose flow Ip flow-cache timeout activeIp flow-cache timeout inactive Show ip flow exportMls aging long Ip route-cache flow infer-fieldsMls netflow Mls nde sender versionUser’s Guide version NetFlow Tracker Set mls nde address Set mls bridged-flow-statistics enable vlanlistSet mls nde enable Set system name nameEnabling Flow Detail Records on a Packeteer Device Flow-sampler-map allflows mode random one-out-of 1 exitEnabling NetFlow on an Enterasys Device Tabular report CSV format Chart CSV formatPie chart CSV format Appendix 2 CSV File FormatTabular report XML format Chart XML formatPie chart XML format Appendix 3 XML FormatAppendix 4 Third Party Software Components JspSmartUpload Quartz