Philips 27254 user manual General FAQs, Do if the screen shows Cannot

Page 51

10.Troubleshooting & FAQs

‡ Activities on OS, such as service pack or patch

‡ Run Windows Update and updated monitor and/or video driver

‡ Windows was booted with the monitor power off or disconnected.To find out, please right click My Computer and click on Properties -> Hardware -> Device Manager. If you see “Plug and Play Monitor” shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

Q3. After installing SmartControl Premium,

when clicNing on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened"

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check

if an updated SmartControl Premium driver is available.

Q4. When I clicN on Product Information, only partial information is shown, what happened"

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

Attention

Theft Deterrence is Enabled

Q5. I forgot my PIN for Theft Deterrence Function.What can I do"

Ans.: Philips Service center has a right to

DVNIRUOHJLWLPDWHLGHQWLÀFDWLRQDQG authorization, in order to establish ownership of the monitor.

Please note that the anti-theft deterrence function is provided as a convenient free option. Managing PIN numbers is the sole responsibility of the individual user or the organization who sets it.

In case the PIN number is forgotten, Philips service center can re-set it for you at a nominal charge after

YHULÀFDWLRQRIRZQHUVKLS3OHDVHQRWH that this activity is not covered by standard warranty terms.

Q6. In a monitor with the Smartlmage feature, the sRGB scheme of color temperature function in SmartControl Premium is not responding, why"

Ans.: When Smartlmage is enabled, the sRGB scheme is disabled automatically.To use sRGB, you need to disable Smartlmage with the button on the front bezel of your monitor.

10.3 General FAQs

Q1:

When I install my monitor what should

 

I do if the screen shows 'Cannot

Ans.:

display this video mode'"

Recommended resolution for this

 

monitor: 2560 x 1440 @ 60 Hz.

‡ Unplug all cables, then connect your PC to the monitor that you used previously.

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and maintenance MaintenanceOperation ‡ Temperature 0-40C 32-95F ServiceNotational Descriptions Disposal of product and pacNing material Waste Electrical and Electronic EquipmentTaNing bacN/Recycling Information for Customers Depends on the country Setting up the monitorInstallation PacNage contentsMovie, Game, Economy, Off This hot key allows you to setup your favorite function keyOperating the monitor PIP/PBP/Off/SwapOSD Settings, then press button Then press buttonIndependent audio playbacN, regardless of video input OSD Menu Basic and simple instruction on the control NeysFRQÀUPWKHFKRLFHRUFKDQJH Physical Function Tilt Pivot Resolution notiÀcationSwitched off from Setup in the OSD On Screen Display menuMultiView Source When the sub source is not DetectedSwap a and B source in PIP mode Swap a and B source in PBP modeExtend the monitor base to its maximum height Remove the Base Assembly for Vesa Mounting‡ Off Stop MultiView function Tilt the base and slide it outMovie, Game, Economy and Off Image OptimizationSmartImage How does it worNFirst launch -Wizard InstallationSmartContrast Philips SmartControl PremiumStart with Standard pane Adjust menu Color menu SmartImage Eco Power menu Options menuOptionAuto Pivot ‡ On single input displays, this pane will not be visible Help menu ‡ PBP mode Select Input and Audio7KHWDVNWUD\KDVÀYHHQWULHV TasN Tray Menu EnabledTasN Tray Menu Disabled Context Sensitive menuSmartDesNtop Guide SmartDesNtopDrag and Drop Windows Other alternative path Vista WinNo other alternative path available TasN Tray Right ClicN Name Description Image SmartDesNtop Partition DeÀnitionsInto four evenly sized regions Horizontal SplitBottom Right side Vertical Even SplitSetting PowerSensorMHL Mobile High- Definition LinN LED Technical SpecificationsRohs YES Epeat Crystalclear Resolution & Preset ModesMaximum Resolution Recommended ResolutionPower Management DeÀnition Power ManagementOnly for selective models Regulatory InformationThis product is designed for both you and the planet ‡ Low energy consumption to minimize climate impact‡ GS EK1-20002013 GS mark requirement Epeat Electronic Product EnvironmentalBeneÀts of Epeat CE Declaration of ConformityCet équipement a été testé et déclaré Declaration of Conformity for Products Marked with FCC LogoRegulatory Infomation Varning VaroitusVCCI-B Blue -NEUTRALN Brown -LIVEL GREEN&YELLOW -EARTHE Achtung Beim AufstellenEU Energy Label GREEN&YELLOWChina RoHS Restriction on Hazardous Substances statement IndiaWaste Declaration for India Recycling/index.pageRegulatory Infomation Types of Pixel Defects Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsDark subpixel Adjacent dark subpixelsTotal bright or black dot defects of all types MSI Customer Care & WarrantyAustria RTSAMC IBAFujitsu 3URÀ6HUYLFHServisindo Agos NetworkRedington India PT. Cormic Minh City Branch Chain Solutions ,Inc Turkmenistan Technostar Service Vietnam‡ Make sure the computer is turned on TroubleshootingSmartControl Premium FAQs ‡ Adjust the contrast and brightness on On-Screen Display‡ Reconnect your USB peripherals Do if the screen shows Cannot General FAQsWhat if I get lost when I am maNing Q2 What is the recommended refresh rate for monitorHow do I adjust the resolution Desired resolution under WindowsCameras, monitors, printers, scanners, etc Multiview FAQs
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